A great neighborhood Dry Cleaner. They do an excellent job…read moreand provide great customer service! I also had a dress custom fitted and I was very happy with the work. I will definitely be back!

Great and timely service. Good parking at the back. Happy with cleaning that I received. Thank you!read more

I walked in and was serviced immediately by the kind staff. I needed a hemming on a bridesmaid…read moredress and Francesca made me feel so comfortable. We tried on different lengths to see how it would look and she made sure I was the one who was in love with it. Francesca also made sure she made it in time before the wedding and I could not be more grateful. I am so glad I found this place and will return again for future needs.

I can honestly say this dry cleaner is a 10/10 all around! From the moment I walked in, I felt…read morewelcomed--Francesca at the front was so kind and friendly. The space is immaculate, and they work really quickly. They even offer same-day services for alterations, which is super convenient. Everyone there is incredibly kind and truly takes care of their customers. As a first-time visitor, I felt valued and well taken care of. I highly recommend this place for efficient, professional, and genuinely friendly dry cleaning and alterations!

Excellent option in Santa Monica for dry cleaning. Friendly service, quality work, fair pricing…read moreand, efficient turnaround. Thank you, we will be back!

After being a long-term customer, I'm saddened to write this review at such a low-level...I dropped…read moreoff two dresses, super simple... Was asked "would Wednesday be fine", to which I said not a problem. I went in Thursday morning, waited 10+ minutes to be told the dress wasn't done but it would be ready Thursday afternoon. To "buffer", I went in this morning (Friday), waited 12+ minutes (another customer came in and out due to the delay) and was told it was at another location and was likely delayed due to stains...to which I responded: it's a NEW dress! So then they said the manager would pick it up and it should be available for pick-up in two hours (this was around 7:30am). THEN a VM was received a couple hours later saying "pick-up after 2". When I called back to confirm (little faith at this point), I was given a "laundry list" of excuses (pun intended) when asking for an appropriate discount and they initially refused to give any discount, and then extended a $5 discount...not worth my time to pick up for what was a $30 dress. The prices at Ocean Express have gone up exponentially, and the amount of time wasted, wasn't worth the hassle at this point. *Shifting to one-star review after reading the response and also the reviews of others.

For me, convenient location, and dependable service for years. We work at home so we don't do much…read moredry cleaning but when we do it it's Mrs. cleaners.

I have been going to Nancy for 5 or 6 years now, and I wouldn't trust my cleaning to anyone else…read more Whatever service I need, Nancy provides it in a professional and timely matter. Her pricing has always been fair and the quality of work far exceeds it. Always personable and professional, Nancy cares about the service she provides. She's top notch in my book! I couldn't help but see some negative reviews here, mostly based on parking issues. The parking lot is too small, to be sure. But I think having exactly one spot for customers is not only fair, but required. It should be more. This business has been in this space for years, and she needs to have space for her clientele. To insinuate otherwise is about as entitled and rude as it gets.

My wife and I have been coming to Shane Cleaners for over five years, but we won't be returning…read more They've lost three of my wife's favorite dresses on three separate occasions. We should've learned our lesson the first time. How do you run a dry cleaning business and keep losing clothes? That's the entire job. Very disappointing.

Such a wonderful experience I had here! I purchased an ALO coat that was advertised online with…read moreeither a black zipper or silver but it was sold only with a silver one (see photo) and really wanted to change the silver zipper for a black one and before meeting with daisy 2 different tailors refused to do it because too scared to mess up with the coat! But thank god I met with Daisy and her tailor Peter did an AMAZING job with changing the zipper as it looks SO GOOD and so much better in black! I was even able to choose the exact type of black zipper I wanted prior! It looks absolutely perfect! Very neat and super professional work! On top of this it was very reasonably priced and done in a reasonable delay which I so truly appreciate. I also asked them to wash house pads for long chairs and they fixed a tiny hole in it for free! I'm so grateful! The communication was very easy, Daisy was very pleasant so I can only highly recommend this place to anyone as I definitely will be back! :) and since Daisy speaks a bit of french I'd say MERCI BEAUCOUP! (Thank you so much! in french)

I've been going to this little family-owned dry cleaner for years, and they've never let me down…read more When the Palisades wildfire hit and my home suffered major smoke damage, I brought in bedding, outdoor furniture fabrics, and couch fabrics that smelled like a campfire and looked hopeless. They treated every piece like it was their own--they brought the fabrics back looking basically brand new and completely got rid of that harsh, lingering smoke smell. I was honestly shocked at how well everything came out. Over the years I've trusted them with everything: suits, tuxedos, everyday t-shirts, jackets--you name it. They've tackled some seriously stubborn stains that I thought were permanent, and they always turn things around in just a couple of days. Prices are fair, they run coupons pretty regularly, and the service feels personal. If you're looking for a place that actually cares about getting it right, and you want to support a small family business that treats you like one of their own, this is it. Highly recommend.

I had a blazer that needed to be dry cleaned and I took it here. They have a small parking lot out…read morefront which is located right along Ventura Boulevard. They were able to dry clean my blazer quickly, just in a few days it was ready. It looked great! Reasonable prices and fast service.

A gem ! Excellent service & great turn around! I was in need of a zipper repair for a delicate…read moreitem. It was handled with precise care at a good price! The most pleasant service & exceptional communication w/ a text confirmation of my item ready for pickup ahead of schedule Nonetheless?! They've gained a new client! WC offers a variety of alterations, tailoring, repairs, cleaning of other goods (shoes, bags, belts) not just clothes! it's a One stop Shop for all goods Called ahead and spoke W/ Abraham & explained what i needed he gave a few options if available repaired. I took into the store for accurate quote & received a call with the info later on.

Needed my 3 piece suit cleaned and altered for the next day, they were able to do amazing job for a…read morerush service.

update my rug (the only think I took from the palisades that was salvageable) is still missing 6…read moreweeks later. Helen claims she gave it to the wrong person and cant reach them. hello THEFT . this is more emotional than anything. DO NOT TRUST THEM. many similar stories

First and last time ever using them. I dropped off clothing that smelled like smoke from the…read moreFranklin fire because their sign said "50% off smoke damage cleaning." When I dropped off, they assured me the discount would be applied when I picked up. The woman at the counter even acknowledged that they really smelled like smoke. I picked up today and they refused to honor the discount. They could have had a lifelong customer from me but we will just continue to use Ogden's down the street.

Wonderful and fast service every time!!! Good communication with customers. Recommend right…read moreservice. Hardly recommend visiting.

Quick and nice job hemming pants and suit jacket. A bit on the higher side price wise but it is…read moreTarzana.

Great small business and service. They deliver and pick up. Shanna is also a great tailor.read more

Alterations, repairs, cleaning. Shanna does everything quickly and with the highest quality. We've…read morebeen going there for years. Other places wrecked my shirts on occasion. Never happens at Crystal.