Hi,
I have lived here for the entire time this complex has been open. I pre-rented my unit before it was even built and I don't plan on moving anytime soon. The staff here is extremely professional. I've even met the owners on multiple occasions. Everyone here cares about the quality, comfort and professionalism of living here. As far as the previous negative reviews showing pictures of trash, totally ridiculous. There is no questionnaire on your application when you move in anywhere in any state whether or not you're a nice or nasty, clean or messy person. It is a risk we all have to take when moving an we just pray we're going to live near nice people and enjoy our lives in peace.
I don't care what apartment, house, condo or anywhere you rent we all have to deal with the ones who don't care. I assure you 100% the entire staff here from the office to the maintenance to the owners that they care and address all issues. As far as those pictures with trash and the negative comment as I stated, it's ridiculous. We have a concierge trash service that comes five days a week and our maintenance crew works five days a week. Everyone gets to at least enjoy two days off and the office is closed on Sunday there's no controlling what's left over at the pool on a Sunday afternoon and the trucks come to pick up and dump the trash at least three days a week sometimes they've showed up on a Saturday after everyone's gone so it gets full until Monday morning. I've lived at other high-rise complexes here with the rent almost twice what I'm paying now with garbage sticking out of the garbage shoots on Sunday night. It's hard to keep up no matter what and everyone deserves Sunday off. We can't control when people don't pick up after themselves, so you can't go by One persons review and a few pictures of trash at the pool on a Sunday.
As far as any bad reviews when it comes to the staff and personnel here, I once again assure you 100% the negative comments are just coming from people that have had experiences that you can't control and when money is involved and having to move things can become negative and tense very quickly no matter how nice the staff is... I would say 95% of the people that we have here have always been wonderful people, friendly and outgoing. I don't know half of the peoples names but I can name almost every dog that walks around on the complex. everyone cooperates in keeping there dogs and cats under control. There was one negative comment about a noisy cat, yes we did have a tenant that left their cat on the balcony and that was addressed and taken care of. It had nothing to do with anything but a neglecting parent leaving their cat in the hot sun locked on the balcony on the third floor not anything anyone could have foreseen but taken care of immediately as soon as it was addressed to the staff. I'm personally glad the cat was smart enough to not jump off the third floor balcony to escape the heat and just cry long enough until we all called for help. Even calling the owner irresponsible is a presumption. We don't know the circumstances what caused that to happen.
I'm retired now but My first job was painting apartments and doing maintenance
for a living so I started in this industry. The young staff that we have here operates at level higher than most professionals much older and in the business longer than them and would be hard-pressed to match their standards and professionalism.
So in my summation to this long review, this is a wonderful complex to live at and I stand behind my five star rating 100% remember no matter where you go, When renting to someone at any complex one can only hope and assume they're good responsible and respectful people. There's no personality test on any application, You can only react and deal with one situation at a time as it arises. The staff here has never failed to deal with anything that has come up.
Thanks,
Dave. read more