A "hidden gem". This is a very customer-friendly, competent garage…read more I was having major problems with a ten-year-old car which other garages in the area were reluctant to take in as it is a diesel engine. Mr Oates was quite happy to "take a look" and quickly found out what the problem was, then gave me good advice on how best to proceed. I was kept informed at all stages and no unnecessary work was carried out. I shall be returning whenever I have problems in the future.

I have been looking for a reliable garage for sometime so finding John Oates garage has been a…read moregodsend. You can have your car m o t done anywhere but it was great to have someone explain about advisories and to give you a detailed list of costs before any work was done. It makes you feel important as a customer and valued as well. The prices are reasonable and the garage lads are very polite, even taking the time to explain what work needs doing and the reasons why that work is necessary. This is great, as sometimes it can be a bit daunting when your a woman who is not very mechanically minded! I will take my car there again in future should I need any work done, and a big thanks for the great service and lovely staff.

I was very impressed by the reception here. My van is getting on a bit, so not many…read moregarages/mechanics are willing to work on it. Having just failed an MOT one, among other things, corrosion on the sills, I was dreading trying to find someone willing to do a good job on this. From the outset, Bob explained exactly what needed doing from the fail sheet, how he would do it and approximately how much it would cost a very reasonable quote. In less than a day from my dropping it off, all the work was done and for less than the estimate. I actually enjoyed paying for such good service and will definitely be going back in the future. It is worth noting that they are a licensed MOT testing station as well as repairs and servicing. This time next year, I will be taking whatever I am driving then to be tested by JRT.

I had high hopes for this garage after deciding to move from my long-term garage to support a…read morelocal, independent business. The initial booking process was professional, and I particularly appreciated the honesty when they called me well in advance to correct a mistake on their initial quote. Unfortunately, this positive start did not last. The main issues began on the day of the MOT and service. A misunderstanding over the 8 am appointment time, which was not clarified in the text reminder I received, meant I arrived later than expected. I am happy to own my part in that delay; however, the reaction I received from one of the mechanics was completely unprofessional. Rather than explaining the situation, he was visibly angry, repeatedly checked his watch, and spoke to me in a condescending tone that made me feel incredibly unwelcome. This is not how any customer should be treated. The most significant failure, however, was the complete breakdown in communication later in the day. After approving necessary repairs, I was left waiting for an update. I received no calls at all towards the end of the day. It was only at 5:30 pm, after the reception and workshop staff had apparently gone home, that another employee fortunately thought to check and call me to say my car was still on the ramp and would not be ready. To be left without my car overnight, with no warning whatsoever from the team responsible, is simply unacceptable. The car was ready the next morning, and the final repair work seems fine. However, even the complimentary car wash was symbolic of the lack of care shown--it was a poor effort that failed to remove simple surface dirt. While the reception staff were friendly and the work was eventually completed, the stressful encounter with the mechanic and the shocking lack of end-of-day communication mean I cannot recommend this garage. A business is only as strong as its weakest link, and unfortunately, the disorganisation and unprofessional attitude here overshadowed any positives.

I've been coming here to get my MOT's done on my car for a few years and have to say I've never had…read moreany issues and it's always been a hassle free, easy experience that comes in a lot cheaper than nearby garages. John is a friendly guy and when I was having problems with the electrics on my car on Saturday, I called up and he was more than happy if I ran it down for him to give it a good looking over. Turned out it was a blown fuse that was easily replaced within 10 minutes and with me fully expecting to pay to have it fixed he gave it to me for free and said no probs. This is the sort of great local business still out there and I'll definitely still keep going here for the great service and great MOT's.

Horrible customer service. The worst I've ever come across. promise to do things and don't…read moredeliver. They sell really bad cars. From their google reviews it's a clear pattern of bad customer service We purchased a vehicle over 4 weeks ago and the vehicle still isn't running properly. It is now sitting in their garage for yet another week. No courtesy calls to let us know how it's going and when we can expect it back. I am not sure how they sell any cars when this is how they treat their customers. will never purchase from them again and I highly recommend you don't as well. AVOID at all costs.

I had an MOT with parkside garage and I am very concerned that they have damaged my car when it…read morewent in there was nothing wrong with my air conditioning when it was returned to me my air conditioning was on continously and could not be switched off I rang them and told them about this and as I am an 87 year old have no way of getting to Bolton as my daughter has just died and as it is an old car I have no navigation equipment and I am not at all well they promised to send a mechanic today Thursday 1st July I missed a doctors appointment waiting for them and telephoned them to be told they did not touch it my reply was it was fine before you did the MOT so you must have done something to have caused it to stay on all the time without being being switched on I have spoken to my Solicitor who has told me to get a local garage to fix it and to charge them with the cost and if they dont pay for any repairs to sue them this I intend to do will not recommend them to anyone

Worst service from a garage ever! No communication between…read morethe mechanics and the men who sit in the office. Constantly promised call backs on the progress of my car repair only to never be called and I would have to call Constantly for someone to eventually answer. Work I was advised would take a week ended up taking almost 3 weeks. Left me walking round Cheshire oaks with my baby for over 2 hours only for them to close without telling after earlier that day saying my car would be ready to collect that evening. Bolts not screwed in properly causing oil to leak on the turbo, battery not screwed in properly, sensor broken. All fixed after a reluctant visit back under warranty. I have now sold the car as I cannot trust the work done by this garage.

refitted my injections to my car after they come off charged me 500 am a 21 year old girl the car…read morewasn't running right when I received it bk so I took it bk to them they kept it for a week then told there is no problem it's fixed and I can use it so I used it for 3 hours and then it completely broke down causing hundreds of pounds worth of damage the said my work I payed for had warranty but when I asked they said it was a different problem so they carnt do nothing witch is wasn't took it to a different garage and they said they never fixed it properly and they never should of told you it was ok to drive pulled a fast one on me with a botch up job instead of replacing the injector just cleaned it and charge me replacement price stay away had to pay a other 400 to put it right

Great little local garage offering MOTs and repairs from exhausts and tyres to air conditioning and…read moreairbags on all makes and models.The staff seem very approachable, they're always busy when I pass and don't stand leering making you feel uncomfortable!!

Well yesterday y I picked up my secondhand car from Runcorn which had a new clutch put on…read more,unfortunately they had not secured the gears so as I was driving through the day they were all over the place .,not wanting to take a chance returning to Runcorn as the showroom had instructed ,I took it to chapel garage at 3.30pm . I think the owner who was under a bonnet at the time not only did he come out and fix the loose wire ,he would not accept any payment Guess where I will be taking my car from now on Thank You Kind Regards Bella ,08 blue fiesta You Made My Day !!!!!!

I never ever thought I'd be giving a car garage a 5 star review and that should go so way to…read moreshowing the merit these guys deserve. In a day and age where it seems car repairs are all about add ons and mechanics taking you for a ride (pun intended), it's amazing to find a local place that are 100% honest. I took my trusty little Seat in to Church Wharf as I needed to swap out my speedometer (EU form) for a new one (UK Form). They went through the process of taking my car apart, probably a good hour, only to then realise the new part I'd given them was wrong and wouldn't fit. They promptly called me, put it all back together and charged me diddly squat for doing so. After this, they went out of their way to source the correct part, at no additional cost or benefit to them, and made an effort to fit me in as soon as possible to get the work done as they knew I was in a hurry. The truly unbelievable service from these guys was topped off when my total bill came to £90 including VAT. To make this much effort for a £90 job is fantastic and they deserve a 6th star if I could give it to them. Tom and the lads here are brilliant and will take care of you for sure!

Rick berry,Bolton, having not driven for several years I was…read moreobviously nervous and in three minds as to even bother getting back in the chaos zone again, well spotted a car on Church Wharf forecourt,went in and was met by a chap called Jamie, genuine non pushy sales from this gent, sorted the car I had chosen,actually going out of his way to ensure a good deal and service was given,the car was pristine when I collected it,all work required carried out[not much required they only have good stock] making the purchase excellent,my next car if i have one will be from ChurchWharf,highly recommend peeps, thanks for listening. enjoy buying your next car from Jamie and his squad, Rick berry Bolton

Most people know that it's pretty much guaranteed you'll be forking out cash every time your car…read moreneeds to visit a garage, whether it's for a minor check-up, an MOT or a full-on service. Well mine's been into Cross Street Garage for all three in the last couple of months and yes, it has cost me significantly, but the friendly, honest and thorough mechanics there are the main reason I returned again and again. Terry, who runs the garage, is very open and up front about what they do: "We don't fit cheap parts" is his mantra, so you know that although you'll be paying a bit more than expected, it's much cheaper than going to a dealership for a service or alternatively buying cheap parts somewhere and therefore buying twice when they ultimately fail. They picked up on minor issues that should have been fixed in the four previous services I'd had at another garage, such as the headlights being wrongly aligned and the cabin air filter behind the glove box having never been replaced - it was full of grime. Fully recommend these guys for the peace of mind of knowing your car will run at it's absolute best.

terry,adi and the staff are really helpful and knowledgeable,they have helped me out on a number of…read moreoccasions and even found other small issues i didn't now about. they always offer solutions and it`s always been a quick and efficient service even at short notice. Any car repair is going to cost and yes the guys use the best parts possible rather than cheap alternatives but i am happy to pay a few quid extra for a top quality job by people who are telling me the truth and not just trying to rack up extra costs. Seriously i would recommend cross st garage to anyone,very approachable friendly and above all honest. give them a try.... steve