I had high hopes for this garage after deciding to move from my long-term garage to support a…read morelocal, independent business. The initial booking process was professional, and I particularly appreciated the honesty when they called me well in advance to correct a mistake on their initial quote. Unfortunately, this positive start did not last. The main issues began on the day of the MOT and service. A misunderstanding over the 8 am appointment time, which was not clarified in the text reminder I received, meant I arrived later than expected. I am happy to own my part in that delay; however, the reaction I received from one of the mechanics was completely unprofessional. Rather than explaining the situation, he was visibly angry, repeatedly checked his watch, and spoke to me in a condescending tone that made me feel incredibly unwelcome. This is not how any customer should be treated. The most significant failure, however, was the complete breakdown in communication later in the day. After approving necessary repairs, I was left waiting for an update. I received no calls at all towards the end of the day. It was only at 5:30 pm, after the reception and workshop staff had apparently gone home, that another employee fortunately thought to check and call me to say my car was still on the ramp and would not be ready. To be left without my car overnight, with no warning whatsoever from the team responsible, is simply unacceptable. The car was ready the next morning, and the final repair work seems fine. However, even the complimentary car wash was symbolic of the lack of care shown--it was a poor effort that failed to remove simple surface dirt. While the reception staff were friendly and the work was eventually completed, the stressful encounter with the mechanic and the shocking lack of end-of-day communication mean I cannot recommend this garage. A business is only as strong as its weakest link, and unfortunately, the disorganisation and unprofessional attitude here overshadowed any positives.

I've been coming here to get my MOT's done on my car for a few years and have to say I've never had…read moreany issues and it's always been a hassle free, easy experience that comes in a lot cheaper than nearby garages. John is a friendly guy and when I was having problems with the electrics on my car on Saturday, I called up and he was more than happy if I ran it down for him to give it a good looking over. Turned out it was a blown fuse that was easily replaced within 10 minutes and with me fully expecting to pay to have it fixed he gave it to me for free and said no probs. This is the sort of great local business still out there and I'll definitely still keep going here for the great service and great MOT's.

This is a great garage in Fingerpost St Helens. It's walking distance from my house which means I…read morecan drop my car off and walk home. They do all of my family's MOTs and services and any repairs that are picked up. The staff are very kind and the prices are competitive. As I female driver I often felt uncomfortable in garages and unsure as to whether or not I am been taken advantage off. However, I've been going to Equip from 5 years and never had even the smallest problem. I would recommend them to anyone and I do!

This is my local garage and has been since I found it a few years ago…read more Bob always offers a great service, I used to hate having to find a mechanic and it so great now to take my car to someone I trust. He always tries his best to fit my car in as quickly as he can. I can recommend this garage with no reserve!!

This is a 3/4 miles from were i live and i know there are garages and motor car repairs etc in the…read morearea where i live but is worth the drive out of my town to use R&M motors, i use it because the garage i it was reccomended to me. and ever since i have come here. They are always accomdating to your needs, they will do there best to fit you in at a time thats convienent, and get you the best possible deal on the parts, or things your car needs. I also have recomended this garage to my friends and family. You will find it just outside the town centre. It feels like a small business where the customers come first and i believe this garage is busy because customers that are happy pass the details on ie word of mouth . Hope this helps bring them more business. Cheers bob

Worst service from a garage ever! No communication between…read morethe mechanics and the men who sit in the office. Constantly promised call backs on the progress of my car repair only to never be called and I would have to call Constantly for someone to eventually answer. Work I was advised would take a week ended up taking almost 3 weeks. Left me walking round Cheshire oaks with my baby for over 2 hours only for them to close without telling after earlier that day saying my car would be ready to collect that evening. Bolts not screwed in properly causing oil to leak on the turbo, battery not screwed in properly, sensor broken. All fixed after a reluctant visit back under warranty. I have now sold the car as I cannot trust the work done by this garage.

refitted my injections to my car after they come off charged me 500 am a 21 year old girl the car…read morewasn't running right when I received it bk so I took it bk to them they kept it for a week then told there is no problem it's fixed and I can use it so I used it for 3 hours and then it completely broke down causing hundreds of pounds worth of damage the said my work I payed for had warranty but when I asked they said it was a different problem so they carnt do nothing witch is wasn't took it to a different garage and they said they never fixed it properly and they never should of told you it was ok to drive pulled a fast one on me with a botch up job instead of replacing the injector just cleaned it and charge me replacement price stay away had to pay a other 400 to put it right

A great garage I am naïve about cars but they are always…read morestraight with me, they do not try and bamboozle me with jargon etc I have been using this garage for years now and would recommend to anyone. They go the extra mile and are priced very reasonably

Time wasters. Called garage to book MOT and have breaks checked. Website offered collection and…read moredrop off, on calling they said they couldn't do this for foreseeable future. They said it could be done at 8am one morning while I wait and would be max 40 mins. Arrived at garage 0755. Was told they couldn't fit me in but they could send me to another garage to have MOT done only (couldn't fully check brakes). Was given some vague directions, not even able to pint it out on google maps. Went straight there. Seen quickly but due to delay in starting I left late which impacted on my day. Will now have to book second trip to different garage to get brakes looked at. If you value your time go elsewhere

I never ever thought I'd be giving a car garage a 5 star review and that should go so way to…read moreshowing the merit these guys deserve. In a day and age where it seems car repairs are all about add ons and mechanics taking you for a ride (pun intended), it's amazing to find a local place that are 100% honest. I took my trusty little Seat in to Church Wharf as I needed to swap out my speedometer (EU form) for a new one (UK Form). They went through the process of taking my car apart, probably a good hour, only to then realise the new part I'd given them was wrong and wouldn't fit. They promptly called me, put it all back together and charged me diddly squat for doing so. After this, they went out of their way to source the correct part, at no additional cost or benefit to them, and made an effort to fit me in as soon as possible to get the work done as they knew I was in a hurry. The truly unbelievable service from these guys was topped off when my total bill came to £90 including VAT. To make this much effort for a £90 job is fantastic and they deserve a 6th star if I could give it to them. Tom and the lads here are brilliant and will take care of you for sure!

Rick berry,Bolton, having not driven for several years I was…read moreobviously nervous and in three minds as to even bother getting back in the chaos zone again, well spotted a car on Church Wharf forecourt,went in and was met by a chap called Jamie, genuine non pushy sales from this gent, sorted the car I had chosen,actually going out of his way to ensure a good deal and service was given,the car was pristine when I collected it,all work required carried out[not much required they only have good stock] making the purchase excellent,my next car if i have one will be from ChurchWharf,highly recommend peeps, thanks for listening. enjoy buying your next car from Jamie and his squad, Rick berry Bolton

My wife chose this garage having searched the net because it is a long established family…read morebusiness.I myself was stuck in Mac having travelled from Oxford. The car was making serious noises. David and his family business partner, picked up my car, methodically explored and correctly diagnosed the problem. They made every effort to reduce the total cost to me and went to great lengths to explain what they were doing. Honesty and integrity are the cornerstone of this business, There is one thing worse than an costly engine breakdown.. thats the feeling that it has been made more expensive by the garage.Thankfully I drove away assured that these "proper mechanics" had done a great job as cost effectively as possible. I do not write reviews, normally. but felt compelled to do so. Because honesty and integrity are increasingly rare comodities in business. Thanks Guys, Tony

I've been using Jaqui and Dave for over a decade and they've always been brilliant. Always been…read moreable to fit me in no matter how busy they are, Dave even drops the car off sometimes after he's done whatever work needed doing. Can't recommend enough.

We have used this garage for many years. I am fairly knowledgeable mechanically and can confirm…read morethat the work has always been carried out to a high standard. The rates are very reasonable and Dave and his team have always been pleasant, accommodating and reliable. I would highly recommend them.