Disappointed!! I hired this company to come clean my house, including the refrigerator and the…read moreoven. A half an hour before they were supposed to arrive... They sent a text message saying that their crew was involved in a car accident and needed to go to the emergency room! They asked me to reschedule to a different day (reading other reviews, I see this excuse was used in the past) Because I have family coming from out of town, in two days, I needed to find another cleaning service at the last minute! It turned out to be a huge inconvenience for me. I was disappointed, inconvenienced, and I have lost trust in them. I would look elsewhere.

I hired Loyalty Cleaning & Management for few months already and finally write them a review now…read more As we were moving out and selling our old house, searching online and found them, I called Eric for a few times and we couldn't reach each other at first, but I was glad I reached him finally. Eric asked me detailedly about the size of our place, how many windows, doors we had, type of floor. Try to tell him as detail as you can, he charged me the same as he wrote in the contract, no extra charge. When the day came, Eric & Brittany got to our place on time, as we had nearly 3000 sqfl and only 2 of them to clean it, give them enough time to do their job. They get paid by size, not by hours, they will be there as long to take to finish their job, I like that. Finally they used 8 hours total to clean our house, they missed a little here and there, but just go through the whole place with them and let them know, they will clean those missing spots for you. They are friendly and sweet and they did such a splendid job. Also as they don't get credit card and I had no cash with me, they went with me all the way back to my new home ( glad it's not too far ) to collect it. Thanks for their thoughtfulness and I definitely highly recommend them to everyone who need someone to clean your place.

Glory and her team did a phenomenal job doing a move out cleaning. she is warm and friendly and you…read morecan tell she really understands what people want when they pay to have a house cleaned. I felt like she went above and beyond. she is great with communication and if I wasn't moving she would be a monthly service. I can't recommend her enough. 5 stars! Thank you Glory!

Glory was friendly and accommodating. She stuck to her quote and provided great service. Would…read moredefinitely recommend.

I paid for a deep clean. She started in the kitchen- which…read morethey did the best overall. They did miss a shelf in the kitchen and one in my office. Some areas of my floor was left with splotches. The ceiling fan in the master was missed. They did not wipe down outlets. The did not vacuum or mop under my sofas (there were dog toys AND an auto vacuum still under the sofas). The master bath sink frames were left with dust on the bases. I spec requested all door frames dusted. They missed two doors (out of 10). What they did clean, they 'wiped'. they commented on how clean my home was to begin with- which may have made them less attentive. The rooms the did towards the end of their visit were the issue. Sad to say, I rewashed my floors, finished cleaning doors, shelves, fans, and the master bathroom. If you are looking for a company with attention to detail, while the team was nice and quite polite, I do not plan on havIng them return.

Excellent service! The team did a thorough deep cleaning, leaving home spotless and fresh. They…read morewere professional, efficient, and attentive to detail. Highly recommend their services!

I signed up for an initial thorough cleaning and then bimonthly service thereafter…read more Paid a significant amount of money for the initial cleaning, was told that they'd come back and finish what they didn't finish on the next visit and they will continue to do spot deep cleaning until everything was done. Never came back took my money and ran. Never returned any phone calls, and to this date has never responded to any inquiry. It's been more than a months and I'm pretty sure that I've been taking at this point.

The best cleaning service ever! They even unpacked boxes and set up books, etc. Extremely thorough…read morecleaning and very professional service. Don't call anyone else!

I called after seeing her on Yelp. I asked if she could fit me in this week, as my parents were…read morecoming in next Thursday and I wanted the house cleaned before then. She said she could be there Friday at 9. I confirmed in text. Quarter past 9, I called as she wasn't here. She greeted me, then hung up on me once I said who I was. See attached text conversation. Very unreliable.

Cleaners were about 30 minutes late for my 9am scheduled cleaning in my new home before move in. I…read morerequested a thorough clean including appliances and was quite disappointed. Appliances were not cleaned and I found hair all over the bathroom from previous owners. Yuck

Great service, uality perfecmance and good prices. Owners were Open to My schudule and workers…read morewere on time and gave Great tips

The rug cleaning service fell through because the owner did not get back with me about an expected…read morewindow of time. "His floor tech was busy, and the owner himself was some type of an education administrator, also too busy to take care of his carpet cleaning projects." Not at all professional and service minded.