My in-laws have been using these appliances for years. I recently requested a diagnostic service…read morefor my refrigerator. Steve asked a few questions to troubleshoot before coming out and it started functioning properly again. Definitely recommend this business 100%!

The tech came to look at my build in microwave. He began by removing it from the cabinet wall, he…read moretested , he replaced a small part, he said I will charge you $268 before taxes. I thought he was going to give me an estimate before he repair it, but he did not, meanwhile he asked to wash his hands in the kitchen faucet, of course I allowed it, but before I know it , he washes his elbows, and he put his head under the water, washes his bold head, came up splashing water all over my floor, and used my towels to dry himself off. He also looked at my broken washer, he estimated $390 for repair, I refused. He charged me $98 for service call, I told him I was given $75 for service call, he said he is the middle man, please call the office for refund. I would not call this company again.

I haven't had a working oven in five years--I've literally been using it as extra storage. I…read morefinally decided to fix that and Louciana was amazing. They actually managed to get me same-day delivery. They even hauled away my old stove, which was a huge help. They have a ton of different price points too, so it's definitely worth checking them out if you want to support a local mom & pop shop instead of a big chain. I can't speak for the other reviews on here, but they gave me a 90-day warranty. If I run into any issues, I'll definitely come back and update this, but for now, I'm just happy I can finally cook a real meal again!

Very disappointed. I bought a refrigerator a few months back and a few weeks later of having it, my…read morekitchen got infested with roaches. I never had an issue with roaches since I moved in almost 5 years ago. And once I got the refrigerator things are bad. The price was reasonable. But like they say cheap things end up costing you more. Won't be referring this place to anyone.

We bought a dishwasher the day before thanksgiving It was a great price and it was delivered the…read moresame day.

Very poor service. Just looked in refrigerator and tried to tell me it was a computer board and…read morewanted $500.00 to fix it. No diagnostic testing at all! Don't get fooled by their website. Not professional at all! Don't waste your time and money!

1st impression/trip: Went to the store during posted business hours, but had to wait for them to…read moreopen due to an errand of the sale's woman's. 2nd trip: Disorganized warehouse 3rd trip: So they ask you to write a Yelp review so they can give you a discount for it, but they want you to write it while in the store!! THEN ultimately NOT given a discount for the review...waste of 10 minutes to login & enter on their phone. I was just trying to pay for a frig & I ended up being detained from work 1 hour & 1/2!!!! Other customers the reason you ask? Just 1 other one also just trying to pay for a W/D. She ended up leaving & said she will come back later to finish the transaction. I was wishing that I had that same option. Irma was very nice about it, but the whole operation is VERY unorganized. So we scheduled a delivery...never showed, we called during their 9am window & they told us they needed to now move our appt. to 3-4pm...good thing we called!!! 3-4pm came & went. The guys FINALLY called us @ about 7pm saying they were close to our house. Finally delivered @ 7:30pm!! WOW that's a big difference from 9am!! Irma also sent along a gift basket for the 3rd trip's troubles, which I believe made the delivery even later. Very nice of her, but does anyone else find it odd that it was a gift basket of only laundry laundry soap, but we bought a frig? They also said giftcards would be in this basket, but that didn't pan out either. In summary, we saved A LOT of $$ & got a nice frig, but if we had known ahead of time what we were in for, we wouldn't have gone there. You get what you pay for, but in this case I am referring to getting lame service, but a nice enough product. I wouldn't NOT recommend this place, I would just put out a disclaimer. Some things can be overlooked to save $$ is what this co. is banking on. **11/12 UPDATE** My frig never worked, they didn't honor their word or warranty. I waited a long time to update this because I actually am taking them to small claims court & wanted to add the verdict. I fear the longer I wait, the more people will go there, so here it is so far.** Conclusion: Went to small claims court, won, Express paid me, sold non working frig.

UNPROFESSIONAL !!!! Please re-think before you buy from…read morethese people! They DON'T respond if the machine they sold you breaks!!!!!!! My husband and I bought a High Efficiency washer and dryer from this place in Feb 2013 . We thought it was a great deal at the time $575 for both units including delivery and installation. The delivery guys were very polite and efficient. Explained about the warranty (90 days) About 2 weeks ago the washer started to go haywire on the rinse cycle and everything went DOWNHILL from there quickly !! Called the owner CARLOS , I admit i was quite upset ! I have 2 small children and use the machines almost on a daily basis. I asked him if it was customary to sell units that break RIGHT AFTER the warranty expires. He assured me that everything would be looked at the next day and could resolve whatever issues then. Aug 1 NO SHOW ! Not even a courtesy call!!! So I attempt to call back the following week NO ANSWER !!! He sends me straight to voicemail and sends me " Can't Talk Now. Call Me Back Later?" So I do. STILL NO ANSWER left voicemail STILL NO CALL BACK. I had to have my husband call from a different number just to get this jerk CARLOS to talk to us. He told my husband that he will dispatch someone to the house between 5-6 pm today. We shall see. I'm not holding my breath If this issue is NOT RESOLVED you can rest assured i will be flagging every single post on Craigslist the put up, contacting the BBB and they will see me in SMALL CLAIMS COURT

What is a surprising discovery! such a professional and…read morepatient technician-- Anthony . he was professional knowledgeable and very patient in explaining what caused the problem and how it could be fixed. he diagnosed the issue quickly and worked very carefully throughout the repair process. what I appreciate most was his honesty and reasonable pricing. he did not try to upsell unnecessary repairs and made sure everything was working properly before leaving. my washer is now running perfectly again. It's not easy to find someone reliable and trust worthy these days , and I highly recommend his service to anyone needing appliances repair.

I called to explain the issue with our refrigerator and was given a service window between…read more2:00-4:00 PM. During the call, I was asked to text our address, which I did promptly. Unfortunately, no one showed up by 4:00 PM. When I followed up, I was told they never received the text. I then sent a screenshot clearly showing that the message had been sent and delivered. Despite this, they continued to insist that they never received the original message. This wasted our entire day waiting on them and now nobody is open and we have rotting food. This was a very frustrating experience and a clear breakdown in communication. We expected better coordination and accountability.

First, their response is super fast. I called first thing in the morning and within minutes, I had…read morean appointment time for the same day. That is rare and worthy of high praise in itself. When Roman arrived, he took just a few minutes to find the problem with my dryer and provide me a quote for repair. I really appreciated that he described in detail the issue/problem with my dryer. Essentially wear & tear and HAIR over the years impacting the rollers, but overall he said my aging dryer was still a good work horse. I felt comfortable agreeing with the quote. Not only did Roman have my dryer up and working in no time, but as he was repairing the rollers, he saw an additional worn pulley and belt that he also replaced at no additional charge. I appreciated him taking the time to notice these little issues, his honesty & good work. I highly recommend their fast & efficient service.

I recently bought a new washer and dryer for a rental unit that needed to be installed. These guys…read morewere the first who came to my mind since they fixed my dad's washer a few years ago for a fair price, so I thought why not give them my business again? Their receptionist originally quoted me $300 for the job. I politely declined and said that's a little high but thanks anyways.. Shortly after she called me back and said we can do it for $250. I declined once again.. Then a third time I missed her call and she left a voicemail saying they could do it for $200. Maybe I would've gone for it if that's what she had initially stated, but by that time I already secured someone else to do the job. I know times are tough and business might be slow but when you have returning customers who are willing to hire you again you don't price gouge them. The technicians here are very honest and legit. I think they just need someone new taking the calls.

Alex was very professional, on time, honest and super helpful…read more We had an issue with ice forming in our freezer, Alex diagnosed the problem offered us a simple fix and didn't try to over charge us like a previous handyman did. Easy to talk to and highly recommend if you have any issue with your appliances.

Alex was amazing! He kept me updated on his arrival time and arrived very promptly did exactly what…read moreI asked him to do gave me a very reasonable price and good advice on future appliance purchases. Definitely will use him again if I need them and would definitely recommend him.

Mario Appliances have been my family only the best since my grandmother then he, she passed it down…read moreto me and then I passed down to my daughter, either family appliance repairman he is fair helpful and for us that we've been going to him for over 20 years feels like family he's a affordable and if you can afford the parts, he'll tell you an easier cheaper way to fix it as long as you are satisfy, and you don't pay too much I've gotten used appliances from him and they blessed me for years and years, so I trust him and his beautiful wife

This is the best experience I've had with a repair in a long time. My dryer wasn't heating. He came…read moreout on time. He found out It was a clog in the vent, fixed it in less than 15 minutes. He was extremely reasonable on the fee. I would definitely use them again.