I don't usually leave reviews because when I receive a good service, I chalk it up to them doing…read moretheir job correctly, but this time, I received an exceptional, above and beyond service which made me feel inclined to leave a review. My wife and I contacted them for a fridge repair. They sent us a technician named Erick B, and we are going to be their customer for all the appliance issues. Erick is very polite and on time, and if there's a delay and is going to be late, he will let you know on timely manner. He explained everything as he worked on the fridge, and although the repair ended up not being possible as we were going to need a new fridge, he really did everything he could to save the fridge and us a lot of money. On top of all that, what sold me to recommend this company and decided to call them for all of our appliance needs is their customer support and aftercare service. When the first diagnosis and fix didn't repair the problem, Erick came out to do a second diagnosis and when we concluded that it's a compressor failure, he helped us research for a quality fridge to replace our old one. Now, I don't have experience with any other technicians from this company, but if they are as good as Erick, you are in good hands. So, if you are in need of appliance repair, give this place a try, and maybe you'll get to enjoy the above and beyond customer service Erick has provided us

I called Sunday and scheduled Monday. Eric arrived as promised. Checked what's the issue with my…read moredryer. He ordered the parts and the following day he came to fix it

We've used Valley Appliances for our stove/oven repair and to fix our dryer over the last few…read moreyears. We have appliances that are 10+ years old. It has always been a great and quick experience. The tech is really knowledgeable and nice and makes repairs quickly. It is easy to schedule an appointment, and they are very upfront about potential cost, and what may need to be done. We will definitely continue to use Valley Appliances for any of our Appliance Repair needs

Bought a used fridge for $600. Within the first week the fridge stopped working. A mechanic came to…read morerepair it and it worked temporarily. It stopped working again within a week. I went out of the country for a half a year. Roommates didn't report it again and used another fridge instead. I came back, went to Valley Appliances, and was told that the warranty only lasted three months, even for something that never really worked. $600 down the drain. Also, they recommended replacing a stove, because "it wasn't worth fixing", but some simple YouTube DIY cleaning made it work.

I called to explain the issue with our refrigerator and was given a service window between…read more2:00-4:00 PM. During the call, I was asked to text our address, which I did promptly. Unfortunately, no one showed up by 4:00 PM. When I followed up, I was told they never received the text. I then sent a screenshot clearly showing that the message had been sent and delivered. Despite this, they continued to insist that they never received the original message. This wasted our entire day waiting on them and now nobody is open and we have rotting food. This was a very frustrating experience and a clear breakdown in communication. We expected better coordination and accountability.

My fridge went bad over 10 years ago and I found Anthony on Yelp, he did a really good job last…read moretime and explain me what was going on. So I keep his business card and number. Now, 10 years later the same fridge he fixed was dropping water so I called him and he came same day, checked it, fixed it and even showed me how to do it (in case it happens again) If you need someone honest and that knows what their doing, please give them call. You will NOT regret it.

I should've went with these guys first. We had been having a recurring issue with our dryer and had…read moremultiple different people come to check it out, with none being able to fix it. Sergey arrived promptly near the beginning of his time window, and was able to quickly identify the issue. Luckily, he had everything he needed and was able to fix it for us the same day. It's been a week now and it's such a relief that we have not had the issue with our dryer since. We could not recommend this company more. Sergey was extremely nice and knowledgeable, and worked in a methodical and careful way that we really appreciated (especially after our experience with other repairmen). Will definitely use this company again for future appliance needs.

Sergey is a very skilled and capable pro. I showed him three different issues in my residence:…read morewasher, stove and microwave, and he is able to evaluate all of them. I also appreciate that Sergey provided alternative solutions for me to consider instead of pushing towards one way or the other, based on which I can then make my judgement and decision.

Yury and his team were outstanding--professional, responsive, and extremely thorough from start to…read morefinish. You can immediately tell they truly know their craft by how well they understand washer and dryer systems and components. I simply explained the issue I was having, and Yury already had a strong sense of what needed to be addressed right away. He ordered the required parts and returned in two days and fixed everything exactly as promised. I'm very happy with the overall experience and the price that was offered which saved me an arm and a leg for another set of washer and dryer. If you're looking for reliable washer and dryer repair without having to spend a fortune replacing your appliances, I highly recommend Yury. Thank you, Yury--I truly appreciate the excellent service.

Rey B helped repair my dishwasher. He was fast, professional, and honest throughout the process. He…read moredid a fantastic job and also gave me helpful advice on how to maintain it and prevent the issue from returning. This is someone I would definitely recommend in the future.

If you need a reliable, professional & punctual repair man to come to your home, this one's it! My…read morehusband contacted a few places to try and get our dryer fixed as soon as possible. Eric was in contact with him early morning and was able to come early afternoon. He showed up within the time frame, explained the issue our dryer was having, helped give some tips on how to prevent the issue from happening again & our dryer was fixed within an hour! Wow! Appreciated the professional service. Had a friend who needed a repair guy so we recommended Eric right away.Thank you again!

Eric is the BEST! He is an expert and will asses the problem and explain it to you. He is…read moretrustworthy and does excellent work. Always feel confident when having an issue because we know he will get it done and fairly. He has expertise and is customer friendly and patient when we have questions. No longer worry about something going wrong with a large appliance because we have Eric to call.

Yan is the man of the hour. Not only reliable, but after coming to the residence to check out our…read moreappliance, he assessed the estimated cost of repair and labor would be somewhere in the $400 range. Then he actually paused to think about if there was anything else he could do. A half hour later Yan figured out how to reset our digital panel and viola our appliance had been repaired. How much did this cost, you may ask? Only the initial $50 for the visit. Such a great guy! I was prepared to pay well over $50 for the cost, his time for the service and tip. And it would have been well worth. All in all, Yan saved us $350 and a whole lot of hassle.

I called them to get an estimate on my fridge leaking to the floor but no one picked up, so I…read moretexted them as the voicemail said. They responded within 5 minutes and gave me a quote of how much he would charge but said that I could probably do it on my own if I wanted. They walked me through over the course of a few days and helped me fix my fridge on my own free of charge. They had absolutely no reason to do this for free or even be kind enough to follow up but they did and I'm extremely grateful. Will definitely reach out to them again if I ever run into any more issues knowing they have great customer service.

Tried Appliance Tech 4 U through two technicians (one who did the bare minimum to look at our…read moremachine and got the diagnosis wrong twice... to the company's credit, they didn't charge me. The other one didn't even show up twice in a row and kept us waiting, I decided not to try a third time). Making an appointment was easy and they were able to come out pretty fast. Russ our technician was very thorough, he dismantled our machine quickly when he couldn't tell what was wrong to check every part (and immediately dismissed the first technician's first two diagnosis). He also gave us advice on how he felt would be the most inexpensive way to proceed and was easy to work with. He was also nice to our dog.

Franco reached out and apologize for not disclosing the service fee before the visit and gave me a…read morerefund.

I would recommend their service. They returned my call immediately. They sent someone out the next…read moreday very efficient very well mannered very professional. I would refer them anytime. Five stars all the way thank you for your service.

I took time off work for the appointment and they no showed. They rescheduled and no showed again…read more I don't know what happened to this company because they'd always been great, but I'm really disappointed.