I have a review on google reviews w/ owner response.
We had a concrete patio poured with color. Hank and crew worked efficiently and got the job done quickly. Patio looks good.
A few things I didn't appreciate: If we didn't have cameras set up I would not have seen that the extra concrete that was leftover was dumped in the corner and on top of my perennial flower garden. Dirt and rocks were dug up and thrown on top of the concrete to hide what was done. Brand new siding that was done less than two weeks prior had been damaged by the back door entrance. When calling Hank to report my concerns I feel he was only worried about the other half of payment. I replied with " I would like to give payment after things have been fixed." Any homeowner would feel that is a legitimate request. A heated conversation ensued. He misunderstood my wanting to pay after everything was fixed by unleashing on me stating that I was withholding payment from him and "If I want to play this game" he will just come back and rip up the patio he just installed. In no way would I have held payment after fixes were made. He also stated that the damaged siding was "not a big deal" and that the damage was "just an accident" and seemingly felt he didn't need to fix it.
The crew did come back over and attempt to clean up SOME of the dumped concrete. There is still quite a bit left behind. My flower garden is a complete mess. Google response from owner says "unfortunately we don't pick up other people's garbage and sandstone pile tucked away in the corner"
- They dug up the dirt and sandstone and made the mess that they didn't feel they needed to clean up.
My contractor that did the siding will graciously come back over and fix the siding that was damaged with the agreement that Hank will pay for the fix to the contractor directly.
Although the patio looks nice, I do not recommend this company. I feel the verbal treatment was horrific and hope he doesn't speak to others like that in the future.
**This is not an "attack" on the contractor nor holding a grudge due to other contractors. Just writing an honest review * read more