Only giving 4 stars due to 2.5 hours late for appt and price charged was $100 more than quoted…read more Reason given is that our tank is 1500 which is higher. I was not asked what tank size when I called for pricing and scheduling and did not know that there was more than one price dependant on anything. It would be better service if they would quote pricing for the different tank sizes so the customer can know price will vary depending on size rather than just quote a price then charge something completely different. Also, cement cover was not placed on level. Otherwise, service was great. The guys were very nice and polite and seemed to be very thorough. As far as I can tell they did a good job!

My cistern pump went out and they responded the same day and got us back up and running. Nice…read morefolks and a very fair price

I live out in Forsyth and so even being two hours away, I was glad to find a plumber to come and…read morehelp me with a clogged sewer line and a cracked sewer pipe. It's an older house that had been neglected before I bought it. They charge a travel fee of course, but still - when no one local called me back or even acknowledged my phone calls I thought I was still getting the better deal. They explained the breakdown of the costs and that they travel all over the area, and as the only plumbers who do I think that deserves a fair rate. They came out within a few days and got everything done, and were exemplary in their work and professional in their handling of me and my situation. They did all the plumbing things I could find for them, along with explaining what they were doing and giving good advice. Going from two toilets that don't work to two toilets that do, and having everything in good working order is like heaven. Now I have a great new house with excellent plumbing, thank you !

Called for emergency service on a residential boiler/water heater system they sold and installed…read morefor over $11,000. It is 4:30 on a Wednesday. Just drove by their location and a fleet of work vehicles and vans were parked in the lot. They said they do not have anyone available to come over for at least 10 days. They do not have techs on call anymore to answer a question, they are not "always open" as advertised. They must have lost the license for selling and servicing the brand of product they sold me because they no longer are listed on the Manufacturer website as a retailer/servicer. Look elsewhere if looking for responsive boiler sales and support. I am.