I cannot overstate how wonderful Alyssa was. My son and I were traveling from out of town and were stranded. She responded quickly and got my doors open without issue. My keys were in my trunk though and with all the safety measures built into my car, it became more complicated quickly. Alyssa worked hard brainstorming and trying different things. She stayed with it for over three hours and saved us having to get a hotel and have my partner dive 5 hours to bring me a key. She could have called it quits , but she didn't leave us stranded. I highly recommend Ozark Lock and Key. While I hope to never need her help again, I would call her next time in a heartbeat. Thank you for your work and time Allysa. Kiddo and I are very grateful. read more

We always have great service with ozark lock & Key and we use them every we need new keys or need rekey and we just use them on Monday morning to fix our door locks I called them that morning. She told me she would be out as soon as she could within 30 minutes she was out which was really fast. I went expecting until that afternoon. They're friendly and they go out the way to help out like helping me find someone to reprogram my safe which they don't do safe but gave me contact information for someone who did who did a good job thank you for that. They always do a good job and they always clean up. I would recommend this company to anyone I use them at my personal home and for business. read more

I cannot rave enough about this business!!! We were staying at the spider Creek Resort, 20 miles away from Eureka Springs, fishing at the River with our 1 year old labradoodle. It got hot so I wanted to sit in our truck and cool off. I started the truck and put the dog inside. Went to get in passenger side and all doors locked!!! I panicked. Didn't know what to do. I called and got a hold of the nicest lady. She said she could be here in 20 mins. She arrived right as the trucks auto start shut off and the truck stopped running. I cannot thank her enough! Top notch business. Very professional and CARING!!! Lifesaver!!!! read more

total brain fart, locked my keys in my car and my phone the lovely ladies at the Eureka Springs trolley station gave them a call. They were out in about 20 minutes. Absolutely wonderful absolutely amazing. They do not charge an arm and a leg, professional funny, courteous and extremely helpful. I would recommend them to anyone coming to Eureka Springs in the area. thanks again guys for saving my butt. read more

Alyssa came to my home first thing this morning to help me get into my home. I had accidentally been locked out by a well-intentioned delivery guy who secured a lock on a garage door that I had no key to! Alyssa quickly addressed the problem and reprogrammed the faulty lock to match my usual one. Goodbye worries! She worked quickly, and gave me an excellent price for the job. I highly recommend her! read more

Listen there's a lot of people who scam people these days, but I have learned the hard way and there's one sort of people that I can trust and that sort of people is the demographic running this business. I can't see enough about them. You can trust them with your lot okay. You have nothing else. You can get a square deal at the end of the day. read more

In my Airbnb, a guest locked themselves out of the master bedroom. Long story short, Ozark was called and within 2 hours the guests error was fixed! This even led to a positive Airbnb review by them to me. Will definitely use again if locksmith is needed. THANK YOU AGAIN!!! read more

We had a lock quit working at the store. She came out and replaced the lock then rekeyed all of the doors to the same key. It was done so quickly and her prices were very reasonable. We will continue to recommend her to anyone asking for a locksmith! read more

Alyssa was fast and efficient and got my key made extremely quick and she was very friendly! Definitely gonna call on them again if I need another key replacement. Thank you again for responding so quickly!!! Darrin read more

Incredible service! Our electronic key pad quit working and we had no keys to get in. She came within minutes and took care of everything. Highly recommend. read more

Great job in replacing multiple door locks and handles. On time, very professional, friendly. Fair and reasonable pricing. Highly recommend! read more

We got an appointment the next day. Fast friendly and quality work. We would recommend them and use them again for all our locksmith needs.​

Very responsive and very professional. Ivan in Berryville is a good person to have in your phone list.