My nail tech was great. She was conscientious of what I wanted as far as color, shape, & length of…read moremy nails. I will go back

Ten is a wonderful nail artist, and my experiences with him have always been positive…read more Unfortunately, I cannot say the same about the owner and the young woman working at the front desk. It is unacceptable that I had to cut and file my own toenails after they pushed me off to an inexperienced tech after I made an appointment with a specific person to both my hands and toes. I have been to this salon multiple times without issue, but during my most recent visit I was treated unfairly due to a miscommunication between members of their own staff. Rather than acknowledging the mistake and working toward a solution, the owner and front desk employee were dismissive, argumentative, and appeared visibly annoyed that I raised a concern. Instead of providing good customer service, they chose to make me feel like I was the problem. The interaction left me feeling disrespected and singled out. Based on the dismissive attitude and microaggressions I experienced, I was left with the impression that I was not treated with the same level of respect and consideration I would expect as a Black customer. While I cannot speak to their intentions, I can speak to how I was made to feel. It's also worth noting that, despite visiting this salon several times, I have never seen another Black patron there. After this experience, I can understand why someone might choose not to return. I genuinely appreciate Ten's work, but customer service starts at the top. Because of how I was treated, I cannot recommend this salon and will be taking my business elsewhere.

First time here but great experience with getting a pedicure. I decided to just walk in since I was…read moreat the plaza and had some time. I was the only one at the salon at the time. Salon is very clean and pedicure chairs are comfortable and look to be brand new. Staff were very nice and accommodating. I opted for the deluxe pedicure and for $45 you really get the works. They take their time with each step and I truly felt pampered by the time it was done.

Vivian does an excellent job with the art work that I pick out. I get so many compliments.read more

Amazing service! Highly recommend! The girls do an amazing…read morejob! Tracy did mine. First time getting ombré nails! The place is beautiful, very clean as well. I also came from Naples to go here, Definitely worth the drive .

My toenails literally fell off after getting gel pedicure at tipsy nail bar Fort Myers…read more Went if for my first tipsy pedicure on the 14th (my birthday). Was super excited to try the place out. A couple days later I noticed the gel bubbling, turns out it was my toenail detaching. Less than a week later, 2 more toenails fell off. Did some research, turns out this is due to improper application/curing . Called the store to speak with a manager, requested a refund for the inconvenience. He laughed. Horrible customer service. Horrible turnout.

Came in for an acrylic fill and change of shape. LUCY was my nail person and she was fantastic at…read moregiving my round nails a new look. I am obsessed with my new shape and I will definitely be coming back to LUCY because she is a perfectionist and made sure every nail looked exactly the same. Also enjoyed my pedicure while I sipped on a Cosmo!

Beautiful place a must visit in fort Myers Florida Great…read moregreat greatest service friendly quick a great place for anyone to go get their nails done or even men make it a girl day

I came here out of convenience because it was the one place that would take me as a walkin, as I…read morewas excited to get my nails done for the first time in almost a year. (I'll post my inspo pic and what the results were) I don't remember the guys name but he was nice and decently..professional while he was doing my nails, he offered to give me a discount on my nails and dropped the price to $80, which was greatly appreciated. The shape wasn't what I asked for but I wasn't going to complain because I was just going to buy a nail file and shape them myself because rarely when I would go get my nails done the shape was never what I asked for so I learned to fix them myself. The design was great actually I was very happy with it but my issue is with the integrity of the nails, whatever it's called idk but one popped off the day after I got them done, and I'm PRETTY SURE that means that they weren't done properly because I was just putting stickers on the shelves at work which barely bumping it shouldn't pop the entire nail off including base with no damage to the nail. So I was like oh well whatever and went on with my day, along with the next couple days where a couple more nails popped off. I didn't have a next day off till the following Monday so that's when I called and talked to the guy who said he was put in charge by the owners. Over the phone he said he understood and he believed me and asked me to bring the nails in, I had told him I had already just started picking the other ones off because I don't want them fixed and if possible just half money back, which I understand nobody wants to give a refund on an hour and a half worth of nail work but that's $80 for 4-5 days of nail wear. When I could've just bought $10 press ons and had those last a week. The whole time he held over my head that he could've charged me more but he gave me a discount...and I still would've come back. I would've asked for more back..like damn. Anyways I went in and showed him the nails and pretty much to sum it up he called me a liar. Called another nail tech over to rate his doing on the one single nail I had left on my hand and I had to explain the situation to her. So he sat there called me a liar and told me "you know if you're in a rough spot and really need the money I don't have an issue giving it back" and when I said alright I mean if that's what you wanna hear for me to get a refund and then he told me the policy is "no refunds" then talked her me got extremely rude with me and then asked me what I wanted. So I said calmly. "$40" and he insinuated that I'd have to be down bad to really want that $40 back so I said "ok sure I'm down bad I'm in a rough spot" and he said that's all I had to say and handed me the money. The whole point of this is for someone to do such an absolute shit job on someone's nails and then turn around and embarrass you in front of the other clients in the store?! Don't waste your money here. Don't waste your time.

Absolutely awesome customer service. The owner took his time on my nails and tailored them to my…read morespecific needs of weak nails. They are great!!!

This place was amazing! Found it by chance. I just moved here and desperately needed a pedicure…read more They were able to see us immediately and were very friendly and accommodating. I ended up getting a manicure too because of the great job they did with the pedicure. And seriously, the best pedicure I have ever gotten anywhere. Highly recommend the FireWalker Pedicure.

The place was clean, the staff was friendly and courteous, and they did a great job on my pedicure.read more

I have been going to C & L Nails for 6 years. Excellent service, nice and clean atmosphere, well…read moreorganized and very friendly. I get gel pedicures and gel nails along with occasional waxing all which are amazing. Always attention to detail along with being very professional. Best place in Fort Myers!

Great find!!! These guys are good. Their attention to detail for acrylic fills is perfect. Highly…read morerecommend!!! Appointment recommended

Best nail job I've gotten in a long time. Charlie is truly the best nail tech I've ever been to!…read moreHis attention to detail is absolutely unmatched, and every set he does is flawless. He's incredibly talented, takes his time to make sure everything is perfect, and always brings my vision to life--even better than I imagined.

I got a Mani and pedi and OMG best French tip I've had like seriously and my toes were done very…read morewell . The vibe is amazing very nice staff and overall amazing experience