Ten is a wonderful nail artist, and my experiences with him have always been positive…read more Unfortunately, I cannot say the same about the owner and the young woman working at the front desk. It is unacceptable that I had to cut and file my own toenails after they pushed me off to an inexperienced tech after I made an appointment with a specific person to both my hands and toes. I have been to this salon multiple times without issue, but during my most recent visit I was treated unfairly due to a miscommunication between members of their own staff. Rather than acknowledging the mistake and working toward a solution, the owner and front desk employee were dismissive, argumentative, and appeared visibly annoyed that I raised a concern. Instead of providing good customer service, they chose to make me feel like I was the problem. The interaction left me feeling disrespected and singled out. Based on the dismissive attitude and microaggressions I experienced, I was left with the impression that I was not treated with the same level of respect and consideration I would expect as a Black customer. While I cannot speak to their intentions, I can speak to how I was made to feel. It's also worth noting that, despite visiting this salon several times, I have never seen another Black patron there. After this experience, I can understand why someone might choose not to return. I genuinely appreciate Ten's work, but customer service starts at the top. Because of how I was treated, I cannot recommend this salon and will be taking my business elsewhere.

The place is clean but the owners are so not friendly. I've been going for quite a few months here…read moreand dropped a lot of money but the only reason I was going was because of Annabek and Lisa. They both left and obviously for a good reason. Owners in a customer service business esp nail salon should talk and socialize with them.

Service was great. Pedicure was very relaxing. Nice atmosphere and friendly staff…read more They took us quickly without having an appointment

First time here, it's close to my house. I got the Signature Pedicure, their prices I think are a…read morelittle higher than other salons but you get what you pay for! The pedicure was the BEST I've ever had & my tech B was amazing. I will definitely be coming back here. The pedicure chairs are amazing, salon is clean & the girl who runs it is very accommodating & helpful! I'm so happy I tried this salon!

Never disappointed here! John is the best ever! Today I decided to go with fresh Pink and White…read morefull set. I am so very happy! He does a great job every time! Make sure to come here for your nail needs. If John's schedule is full, all of the others are very good as well. Tony is excellent with manicures. Mae is awesome as well for pedicures. You can go to any one here and you will be very pleased with the outcome.

My toenails literally fell off after getting gel pedicure at tipsy nail bar Fort Myers…read more Went if for my first tipsy pedicure on the 14th (my birthday). Was super excited to try the place out. A couple days later I noticed the gel bubbling, turns out it was my toenail detaching. Less than a week later, 2 more toenails fell off. Did some research, turns out this is due to improper application/curing . Called the store to speak with a manager, requested a refund for the inconvenience. He laughed. Horrible customer service. Horrible turnout.

I came here out of convenience because it was the one place that would take me as a walkin, as I…read morewas excited to get my nails done for the first time in almost a year. (I'll post my inspo pic and what the results were) I don't remember the guys name but he was nice and decently..professional while he was doing my nails, he offered to give me a discount on my nails and dropped the price to $80, which was greatly appreciated. The shape wasn't what I asked for but I wasn't going to complain because I was just going to buy a nail file and shape them myself because rarely when I would go get my nails done the shape was never what I asked for so I learned to fix them myself. The design was great actually I was very happy with it but my issue is with the integrity of the nails, whatever it's called idk but one popped off the day after I got them done, and I'm PRETTY SURE that means that they weren't done properly because I was just putting stickers on the shelves at work which barely bumping it shouldn't pop the entire nail off including base with no damage to the nail. So I was like oh well whatever and went on with my day, along with the next couple days where a couple more nails popped off. I didn't have a next day off till the following Monday so that's when I called and talked to the guy who said he was put in charge by the owners. Over the phone he said he understood and he believed me and asked me to bring the nails in, I had told him I had already just started picking the other ones off because I don't want them fixed and if possible just half money back, which I understand nobody wants to give a refund on an hour and a half worth of nail work but that's $80 for 4-5 days of nail wear. When I could've just bought $10 press ons and had those last a week. The whole time he held over my head that he could've charged me more but he gave me a discount...and I still would've come back. I would've asked for more back..like damn. Anyways I went in and showed him the nails and pretty much to sum it up he called me a liar. Called another nail tech over to rate his doing on the one single nail I had left on my hand and I had to explain the situation to her. So he sat there called me a liar and told me "you know if you're in a rough spot and really need the money I don't have an issue giving it back" and when I said alright I mean if that's what you wanna hear for me to get a refund and then he told me the policy is "no refunds" then talked her me got extremely rude with me and then asked me what I wanted. So I said calmly. "$40" and he insinuated that I'd have to be down bad to really want that $40 back so I said "ok sure I'm down bad I'm in a rough spot" and he said that's all I had to say and handed me the money. The whole point of this is for someone to do such an absolute shit job on someone's nails and then turn around and embarrass you in front of the other clients in the store?! Don't waste your money here. Don't waste your time.

Absolutely awesome customer service. The owner took his time on my nails and tailored them to my…read morespecific needs of weak nails. They are great!!!

Ashely is the best. Patient, friendly and puts in the work to deliver quality service. I always…read moreleave satisfied and always come back. 10/10 would recommend.

Great place for a mani/pedi! Always a great experience and amazing bar service too! I'd definitely…read morerecommend!

I usually have a good experience, but today was not good. Lately, my usual nail tech always seems…read moreto be in a hurry and looks for short cuts. Today I asked for pink and white ombré. He used an air brush gun and did nothing to protect the skin around my nails and the rest of my finger. I look like I painted the walls by hand without gloves. He told me it will wash off in a few days. Once the paint wears off my skin it will be lovely.

Been going here for several years. We love every one! Lily & Holly are our main ladies but every…read moreone is great! The entire team is friendly and accommodating. They always do their best to get everyone done timely but do the job right. My nails are always perfect. I highly recommend them! A++

I have been going to C & L Nails for 6 years. Excellent service, nice and clean atmosphere, well…read moreorganized and very friendly. I get gel pedicures and gel nails along with occasional waxing all which are amazing. Always attention to detail along with being very professional. Best place in Fort Myers!

Great find!!! These guys are good. Their attention to detail for acrylic fills is perfect. Highly…read morerecommend!!! Appointment recommended

The nail salon is very clean and pretty posh. They will serve you a glass of wine or a mimosa if…read morethat is your drink of choice. I personally go there to see Amy. She is very creative and is up on all the latest and greatest. And my nails last a long time.

I enjoyed my experience at Noire Nail Bar. Beautiful nail salon located in front of the Pine Island…read moreMarketplace. Plenty of parking spots. Prices are average. Service is great; very nice and thoughtful techs.