Mr. Nate did an amazing job. He was punctual, caring, and understanding throughout the entire…read moreprocess and serv. His dedication and loyalty to providing government services, especially for veterans (VA), was evident. Thank you, Mr. Nate, for your exceptional help! Pocatello ID

From the owner: Looking for a contractor to better your home? Highland Home Improvement LLC is a local Business…read morespecializing in home repairs, handyman work, lawn and garden care and the satisfaction of our customers before, during, and after the project. We Guarantee one-of-a-kind service that shows how much we care about you. From a full kitchen remodel to patching a hole in the wall, we are proud to offer top of the line service to Southern Idaho We will not accept jobs for people who are not willing to meet face to face or are unable to meet face to face either in person or on zoom. We will not accept checks over the amount that was listed in the contract.

We hired this amiable charlatan...er...ah...salesman (I wonder if the owner is really a contractor)…read moreto create an outside entrance to the second floor of our home, with stairs leading up to it. He would also make a kitchen (except the plumbing), move a doorway, and do several other tasks to help us create a short-term rental apartment. He happily took our 60% down payment of about $17,000.00. Five months after the proposed finish date, the stairs and the doorway still needed to be finished! Communication with him was like dealing with a strikingly cocky adolescent. My wife and I started working inside the house to hurry things along, swearing we would not pay him any more than we already had! After many attempts to work with him, Mr. Clark (The Owner) informed us that "Neighbor's Choice" had gone out of business, but he would not require us to pay the remainder of what we OWED HIM!! Not even half of the work was completed after we paid him more than half the money! We found out from his sub-contractor that Ken gave him the job with very few details and had only paid him $10K! We tried to reason with The Owner to get the other $7K back since the only work he had done on the project was to collect our check. But, pirates never give back the booty! RUN from Neighbor's Choice Remodeling or any business with which The Owner is associated!!!

They did a great job installing my new floor. I would recommend this company!read more

For clarity, I live in Pocatello Idaho and said work was also done in Pocatello, Idaho…read more Livingroom, hall/stairwell remodel/remove wood burning stove/patch floor/ceilings/roof. Disturbed by neg comments: Employer stated "This job is beneath me!" Not detail oriented and cuts corners. Contractor in regards to unlevel floor patch with 1/2 gaps on three sides:" I'm putting my foot down! I refuse to sand & level it! It will be covered by carpet (trim or shingles) so doesn't matter! If we wanted it to be level, we should have used a different material!" Eventually calked and sanded to appease. Afraid roof done same way (with large gaps). Two dust barriers in place only four of the eleven days needed. As a result, a thick layer of dust covered everything in the house! Husband removed carpet staples as employee failed to do so. Also removed wood burning stove from the basement and gave away; cleaned up after employees daily. Contractor refused to compensate. In regard to removing the wood burning stove ourselves, contractor stated:" That's money out of my own pocket! I was going to recycle it!" Bid excluded basic items such as handrail brackets, doorknobs, electrical hardware, light fixtures, the painting of four door jams plus two skirtboards, inside closet finishes, wall corner trim, etc. In addition, we had to purchase own carpet as contractor did not include this in his either. Ultimately, we ended up paying an increased contractor fee.

ARA installed hardwood floors in my downstairs. They were on time and kept on task. There was some…read moreextra work involved with the concrete floors not being level. They were had to spend a day grinding it to make it level. The employee worked clean as possible and the downstairs clean when they were done. There price was very fair especially since there was extra work involved. I would highly recommend them for any remodel job you might have

In July, we paid for a project to be done that we were told would take 2-3 weeks, max. He started…read morein August and we just ended week 16 and he is still not done. He says he will be there on a certain time of a certain day then will either show up for only a couple hours or he will just not show up at all. Then when he doesn't show up, he won't respond to text messages or phone calls for days and even a week+ sometimes. He has promised to be done so many times and disappointed us every time. His work is not high quality. He has grouted our shower twice now and it is still missing grout in many spots. He has left our house a mess with his tools and garbage on a daily basis. He is full of excuses instead of taking accountability and being a "classy" businessman. We have literally begged him to come get the job finished, to no avail. We have now filed a complaint with the State of Idaho Bureau of Occupational Licenses against his contractors license and are having to pay someone else to come in and finish the job that he has already been paid in full for. I saw another review with similar experiences about being put on the back burner and ignored so I encourage anyone considering A Touch of Class to reconsider. Don't get stuck in his rouse.

Spencer at A Touch of Class did an excellent job on a painting project I hired him to complete. He…read morewas friendly, reliable, worked hard, and communicated with me well throughout the project. I will definitely be using him again in the future.

He's honest. I got several bids to repair a crack in my house foundation. Other bids came in at 7k…read moreplus. He told me what needed to be done. He was very knowledgeable. He fixed it for a fraction of the cost and I've never had the problem come back. That was 12 years ago.

BY FAR "THE WORST" Cement contractor in Idaho! If you're considering having him do work for you,…read moreRUN!! If you need to verify this review, stop by 325 Lark Ln in Pocatello and look at the job he done for us! THE ONLY reason I'm giving him 1 star, is because I have to in order to post my review. *