They arrived an hour and a half late. They showed up in a very unprofessional manner. Upon…read more"completing" the cleaning they had hardly cleaned anything and did not clean what we asked them to. We had to repeatedly go around our home to show what else we needed done. I eventually just agreed that it was good enough. After going through the house the next few days, I honestly don't even know what he cleaned or if he did anything. I have cleaned everything in my home myself, and have not found one part of the home that looks clean after his service. At first I felt bad because the man that came was so kind and nice, but honestly I cannot believe I spent $200 on literally nothing. I wish I could just get my money back... Also, It states online that they accept credit cards but apparently only take Venmo. Which wasn't working for us at the time with the card that we wanted to use to pay with, so we had to pay with an account we didn't want to have to use. This was extremely dissatisfactory for us. Pretty disappointed overall. I have stewed over this the last few days. Because at first I was so happy to support this small business.. but I think it was such an overall terrible experience that something needed to be said. We paid $200 for literally nothing. We had just moved into our house and I wanted the house to be cleaned before we brought our stuff in and instead of being able to put things away I had to spend hours doing what I thought I paid someone else to do...

First my appointment was at 10 AM this morning and he didn't get there until 1230 it was supposed…read moreto be two men but only one guy showed up with his kids in the car used some of my cleaning supply and shit took so long I had a lot of dishes mind you so I'm not upset about that but since he was so late I had to leave at a certain time so I told him just do as much as possible and forget about cleaning the bedrooms just do the floors and as much dishes as possible I pay him and as I went to go put the dishes up some of the dishes were already in the cabinet soaking wet mind you still had a Film around the dishes so I went to go look at the rest of the dishes on the dish racks and 95% of the dishes still had either food or a nasty film and the dishes I sent him pictures and videos he Said he would send me a refund because I pay them in cash and he would refund me and cash app and now he is ignoring my calls and it's just completely unprofessional!

Timely, thorough, and priced very competitive. I would absolutely call them again and recommend…read moretheir services.

I had a number of pet stains in the family room & master bedroom, which I told the people in…read moreadvance. I don't think they were pretreated as NONE of them came out. I don't think the scent was minimized either because my puppy went back to some of the same spots. The cost was over $300.00 which is more than was listed on Yelp. When I mentioned this, I was told that they gave me free Scotchgusrd- I don't think so! I think my carpet has a musty smell as well. I wanted to call them back, but my husband did want to contend with wet carpet again. I should have used Stanley Steamer. I've always been pleased with their services, they just weren't available when I needed to schedule.

I highly recommend this place fir all your carpet cleaning needs…read moreThey are prompt dependable and hardworking guys. They did a awesome job in our business as well as a rental fir a friend We will use them again They are very reasonable in price as well Guys were polite and nice to chat with It was a pleasure doing business with them

Mike from floor care plus came out yesterday to my mothers house in Maumee. The carpet cleaning was…read moredone great and the charge was very reasonable. They treated some pet urine issues and overall did a great job. Great modern equipment. I highly recommend this service.

Larry showed up on time and communicated the week leading up to the cleaning. He made our 13 year…read moreold carpet look better than any other cleaning company has been able to. He uses a light agitator that really got the dirt up. Will definitely use him again.

My parents wood floor had taken a beaten over the last few years. I called up Larry and he helped…read moreidentify what the best route would be for the floors in order to bring them back to their best shape without breaking the budget. I must say he did an amazing job. Super professional and got everything done in the time frame he set. Highly recommend him

They did a very good job i was pleased with the price plus I tipped them well. It's a husband and…read morewife couple very nice and friendly I will use them again in the near future.

From the owner: We have been in business since 2017 and what makes us unique is we are family owned and operated…read more Everything we do here stands for family.

Tony squeezed me in this week to clean the carpets. He did a fantastic job! I am dog sitting for…read moremy son and thought I would surprise them with clean carpets. They have 3 long haired 50+ pound dogs two of which are puppies. Tony did a great job! When he was done you couldn't even tell dogs were on the carpet! He was very thorough.

Been having carpets cleaned for 16 years with Tony (owner and operator). Have recommended him to…read moremany (inc my parents and some businesses) and all have been completely satisfied. Does great work and is very reasonable. Definitely recommend!

They left marks on the master bedroom, closet doors & foyer wall from a decorative bench they…read moremoved. The carpets were left SOPPING wet throughout. We had to put sheets down throughout in an attempt to keep our feet (and the dogs) dry enough to walk into rooms with linoleum & hardwood so we wouldn't slip & fall. I had to purchase fans from Walmart and had those going along with my ceiling fans for days. I have no idea what damage has been done to the padding underneath. 6 days later, the foyer was still yet! I contacted the owner and he said it was normal for the carpet to be wet like that and he would bring out air movers to help dry, but what I know about them is how big & loud they are, and how much electricity they use. I already had my fans going long enough as it was. After days of wet carpets, I talked (via text) to the owner & told him how unhappy I was and thought we should get some kind of refund (he did offer "a little" on the electric bill). I've never heard back from him and he blamed our dogs for the marks left on wall & closet doors. Horrible experience. UPDATE: I RECEIVED A FULL REFUND FROM THIS COMPANY. I do appreciate that.

Looked on Yelp for a good carpet cleaning company in Northwest Ohio…read more I contacted Guarantee Carpet Cleaning. They had very good customer communication and did a very good job cleaning my carpets. Thanks Yelp reviewers for this suggestion.

Perfect wonderful job! They came out yesterday to clean our office floors, upholstery and outside…read more They showed up early, were professional and very nice. We used a different local service in the past and they never got the carpet tracks out, B&T did they are almost unrecognizable. We will definitely use them from now on.

From the owner: B & T Cleaning Pros, your premier family-owned choice for professional cleaning services. Our…read morededicated team uses advanced techniques to deep clean and restore carpets, upholstery, tile, grout, and windows.

The crew came on time as promised. They were efficient and very detailed with the carpet…read morecleaning. The result was amazing and dealing with them was a great experience. I would not hesitate to recommend them.

I think they did a great job, repeated cleaning to get tough stains out. Very satisfied.read more

We have had Manuel and Sandra come to our apartment 3x now. Rates are reasonable. They are…read moreefficient but thorough, punctual, responsive, and reliable. They are also very open to feedback and customization both with services and products used. They bring all their own products and equipment but are willing to use your products if you prefer. While they are new as a company, together they both have decades of experience. Would highly recommend!

From the owner: We take pride in our work, and 99% of the time, you'll have both owners cleaning for you.read more