Let's be honest--a nursing home is only as good as the nurses and aids they have on the floor…read morehelping the residents. If everyone in the building is as good as the folks in Schepps, then this place would be golden. My grandmother was there for a year-and-a-half. Dee Dee is an aid in Schepps and she is an absolute angel. I wish I could remember everyone's names because they all deserve gold stars--Shonda and Olu were top notch. The facility is well cared for, some areas are newer than others. However, almost all the rooms are private, which you do not find very often. They allow you to bring in your own furniture and encourage you to treat the room like it's your own. You can add carpet and drapes if you want. And hang all the pictures you want on the walls! My grandmother loved making the room look like her home. The only downside is the inconsistency of the food. Sometimes it's great and sometimes its the same thing for a few meals in a row and it's not that tasty. My grandmother could not go down to the lunch room and had the meals delivered to her room. The food in the lunchrooms was a little better than that delivered. Breakfast was always good--they cooked her eggs to order. And with a facility this big, occasionally things came up missing. But that is true at any facility this large. When I brought it to the attention of the staff, they took it very seriously. Did I mention we were on Medicaid? Yeah, all the services at an expensive place and they take Medicare/Medicaid. If this is on your short list, and you can get in--do it.

I strongly advise against placing a loved one in this nursing home. The facility is inconsistent in…read moreits level of care, and when concerns are raised, staff frequently claim they are short-staffed rather than addressing the underlying issues. The overall quality of care appears poor, from the management team down to the nursing staff. It's heartbreaking that families with limited financial options may feel pressured to settle for an unsafe or neglectful environment simply because other options seem unattainable. When issues are reported, the problems tend ta persist for about a week before the level of service returns to a consistently low standard, Additionally, when my loved one reports an issue, the facility attempts to dismiss or deny it, making it seem as though he doesn't know what he's talking about or that the allegations aren't true. I have witnessed these concerns firsthand. f you must use this facility, please check in on your family member reaularly and believe them when they report problems Your firsthand verification is essential ta ensure their safety and well-being.

I believe they may be understaffed, however, it takes far too long for staff to help a patient when…read morecalled. The department's do not communicate with each other which causes things to not get done. The nurses are nice but overworked.

Our Mom has been at Ashford not quite 2 years. In that time she has blossomed. When she checked in…read moreshe had just come from rehab and was in tough shape. Ashford has cared for her not just physically but has offered emotional...social...and 24/7 attention, care and support. They truly have a heart for their residents! Our appreciation is beyond words.

My mother spent her final weeks here earlier this summer after a long decline. It's a…read morewell-maintained home with friendly and capable stuff. The owners are personable and focused on delivering quality home healthcare services. It's efficiently run, but the nurses were very sweet and gentle. Food quality was far superior to any hospital or nursing home; when she really couldn't eat anymore, they made smoothies for her. I would have no hesitation in recommending this as both an affordable and high quality option. If you are comparing this to some other relatively affordable options in the area, be sure to tour the other homes. Paperwork here is also easy.

READ THIS REVIEW!!!! Best place for your parents! Hands…read moredown! My parents have been at The Forum for years. They started out in IL (independent living) and 3 years ago we lost Dad and Mom moved into DL (dependent living). All buildings are connected so Mom gets to see old friends at Sunday Brunch. (She is 93 now.) She has made many new friends in the DL building who are charming and so nice to her. I'm writing this because over the last 5-6 months I've been joining Mom for Happy Hour and have gotten to know her friends. I can't tell you how many stories I hear them share about other facilities in Dallas (Austin and Houston too) about how bad the food is and how they themselves (or friends) are ignored and not cared for. They told be several times that when they tell people how awesome everything is at The Forum... their friends don't believe it!! LOL, LOL. Well... it's true! Yes, I confess I take Mom to Sunday Brunch so I can get one of the best omelets in Dallas (in the IL building) and the rest of the food is so nice. My sisters take guests and we always celebrate birthdays and holidays at Sunday Brunch. Enough about that. Let's get to the brass tacks. The staff is probably the best I've ever encountered. If I'm with Mon and she has an ache and needs some Tylenol, I call the front desk and the nurse brings it to her within 15 min or so. VERY RESPONSIVE!! (Abbey is so awesome!) Mom has a Help Watch on her arm and can press the button and help comes immediately. As well, the staff will call me with every incident (like sliding out of her chair, etc.) Major or minor - they update the family immediately. AWESOME! Ok. So you are looking for a place for your parents. Absolutely check out The Forum. Have frank and direct conversations with the staff who show you around (and see if you can pay to sample the Sunday Buffet!!) Our family has so much peace knowing even the cleaning people care about a quality job and if they observe anything that needs attention - they alert the right people. I personally feel indebted to The Forum. THANK YOU ALL FOR TAKING SUCH GOOD CARE OF MY MOM!!!!!!

My parents moved in a few months ago. Manuel Ruiz had been absolutely amazing. He helps them with…read moreeverything ! He's patient and kind and has a fantastic attitude! We are also beyond grateful for Connie. She is on top of all their care and overall health. Her communication is perfection! The forum is an amazing place for aging parents.

Mayberry Gardens Assisted Living was just ranked the #1 Assisted Living Facility in Garland as of…read moreJune 2026! It's got the best staff and is expanding to make space for more residents. Nurse Jeannetta is the Assistant Executive Director and will be a 22 - year employee as of August 2026 - that's an amazing length of time to be in ANY job. She is dedicated, experienced, kind and gentle with the residents and staff.

If you have a parent in need of assisted living I highly recommend Mayberry. The staff is great,…read morethey manage meds, cook 3 squares a day and go above and beyond what you actually sign a contract for.

My father has dementia and is a resident in the Terraces Unit of PVN. Let's start with the good…read more Sales process and the 2 ladies leading it is professional and not high pressure. The facilities are great. The residents rooms and bathrooms are private and spacious with high quality buildouts. The food is good. I've noticed generally high quality, tasty food getting served. The staff means well. I don't doubt the sincerity of the staff wanting to help improve the quality of life of the residents whether that mean providing activities in the common areas, get them medical care when needed, speak to them encouragingly when they need to be re-guided. The issues I ran into require a little bit of context. My father is averse to getting help on showers. The PVN nurse suggested we look into getting some meds to help on shower days and get some external extra help to provide showers for him. While I wasn't happy to pay for extra help, given the high cost of PVN I thought the request was presented in a professional manner. The issues come in with a lack of professional approach to medical management and follow-up. I consider these issues significant enough to ding PVN down to 2 stars. My father's doctor agreed that some medicines could help make shower days a little easier and that it was important for him to stay clean on a regular basis. The problem is that now, despite this being the PVN staff's idea, they are unable to get the medicines to my dad on the morning's of the shower days. They have missed this 3 out of the last 4 shower days, which then makes the task of giving showers a monumental task. It would seem that this would be easy to address given that they claim to give him his other medicines, but the one medicine that was introduced - effectively at their request - is something they seem unable or unwilling to give him. I have called numerous times and can get an answer about 50% of the time. I have sent 4 emails on this topic to the Head Nurse & her assistant and have a 0% response rate thus far. In my mind this boils down to poor leadership. I have no way of communicating with the senior leaders of PVN to get these issues addressed. The nurses ignore my emails, and worse, deny my father the access to medicines that will improve his and his fellow residents quality of life. it is my belief that PVN needs to fundamentally transform the culture and leadership of their organization. They are currently falling far short of their mission.

Not enough help at night. It's gated but I went out the wrong door so had to climb an internal…read moregate after calling and knocking on every door

What a wonderful experience! Highly recommend! I have…read moreworked in senior living communities and as a private duty senior companion for a total of 12 years. I'm familiar with many senior communities throughout the Dallas (and surrounding cities) area. One of my clients was needing a respite stay while her house was being repaired. Debra at Five Star Premier was outstanding. She went above and beyond to make my clients stay exactly what she needed. The best part about it, in my opinion, was Debra's genuine and utmost concern for my client during her stay. She truly cared about her comfort and addressed any concerns promptly. Five Star Premier is a beautiful and pristine community where all the employees and residents seem very happy to be there. The food was so delicious! Usually, in a large community the food tends to all taste the same. My client ate Atlantic salmon or some type of fish each day. She raved about how fresh and perfectly cooked the fish was each day. No need to hesitate on where your loved one will thrive...this is the place.

My in-laws live here so we visit/eat here often. I must say I've never had a bad meal here. The…read morefood is very good, with friendly attentive service. I think they also have a Happy Hour five days a week. The place is well maintained and the inside is open and airy.

I've been here about a month and I love this place. The…read morestaff here is amazing , always available and helpful . It's beautiful here. Everybody is very courteous and it's a very pleasant environment

The level of activity, care and charm are excellent. Social activities planned. Top notch…read more Beautiful friendly. Welcoming.