This has to be my toughest review I have ever done, I wish I could give them a zero, my girlfriend died in our home on August 26th 2013, we did all of the paper work at the funeral home in California, we were not married so her family let me help with the arrangements, I was helping pay for the funeral which was not a problem until I got to Louisiana, I was sitting in my rental car getting ready to go inside when I was approached by one of the staff members of Owens Thomas Funeral Home she was very rude and loud she did not even introduce herself to me or say she was sorry for the loss of Carla, she was only interested in getting the money for the funeral, the funeral was about to start in less than an hour, I was taken back and very upset with her unprofessional ways this should have been taken care of in an office setting before not in a parking lot, I would never recommend their services to anyone, Carla M Batiste did not deserve this the service in California was very respectful and she is now resting in peace. The other review saying they did a good job is coming from this ghetto funeral home Beware very unprofessional. read more