I'm upset that i had to give this place a star period! If you love your family member, RUN! The…read morefuneral director is one of the coldest, nastiest ppl you want to encounter during such a sensitive time. It was hell dealing with her! We we're treated so poorly and cold-hearted, it added a thick ominous cloud over the entire day b/c her. My family did not deserve this at all! Go to a funeral home that will be more compassionate and understanding to your family's grief b/c you will not get it here! She was unprofessional and money hungry!

This funeral home must be in need of money and I feel is not up to standards of how a business is…read moresuppose to be ran. They lied when my brother (Rufus West) passed and said that he had a daughter name Amber. They lied about the children on the obituary and added our names to it when we ask that our names not be put on the paper. They did it anyway to make it look like we approved of the lies. The funeral director is relative to Wanda, that is what Wanda said. They have gotten away with a lie. When I called the funeral home they act as if they know nothing about it. Amber doesn't know me and neither do her siblings. I never saw them until I went to get my brother so how do they know me or about me. I never saw them before in my life and my brother never, Never bought them over to meet us. If they cared so much about MR. Rufus, they would have done more to help him. His words to me was no a one brought him a plate of food when he was sick to even leave it on the porch and now he is my daddy. What exactly are they up too. I needed to set the record straight and my family will no longer do business with Owen Thomas funeral home and this funeral home knows they were in it as well, even when the director was telling me her hands were clean and she was going to leave it alone.