Excellent Customer Service. Beautiful arrangements. We ran in at the last minute today needing a…read morenon Christmas arrangement for a funeral at 2pm tomorrow. He did not have anything made up but he listened to my needs and wants and went right to work. He made me a beautiful brick arrangement, it will be delivered tomorrow and at a fair price. We will be back.

A friend of mine surprised me with this gorgeous bouquet. It is one of the most well done…read morearrangements I have seen and the customer service was amazing. Will definitely come back!

When they say "any occasion", they aren't kidding! I ordered a flower arrangement for a dinner I…read morehosted this week and what I received was nothing less than a work of art. The ordering process was easy and the staff was knowledgeable. I gave them my ideas and they took care of the rest and even offered to deliver them! I procrastinated and ordered the same day I needed the arrangement but The Flower Cottage finished with time to spare and under my budget! The arrangement: It was full of silver dollars, blush roses, and the biggest, most beautiful Dahlias I've ever seen! Who would have imagined that kind of mix? Each fresh flower complimented the next. The dahlias were definitely the "talking" pieces and added an unexpected touch of class. I am absolutely a regular customer now. THANK YOU FLOWER COTTAGE!!

HORRIBLE EXPERIENCE. WORSE THAN ANY OTHER CUSTOMER SERVICE ISSUE IN MY LIFE. PLEASE READ BEFORE…read moreGIVING THEM YOUR MONEY. Customer service is AWFUL, deliveries not made timely and Randall is one of the rudest people I have ever spoken with. I called and ordered flowers for a friend's birthday. They were not delivered and no one attempted to call me. The next morning I get a voicemail letting me know my flowers weren't delivered. Randall answered the phone and proceeded to YELL at me (the customer) telling me that I gave him the wrong phone numbers and address. I spelled and confirmed the address with him over the phone and he still got it wrong, blaming it again on me. I couldn't get a word in at all because he was yelling at me about how I was being stupid and this was all my fault. I ended up telling him I just wanted my money back and for him to not deliver the flowers and that I was going to leave a review about how poorly he treated me. He then said "go ahead honey, everyone will just laugh at you". Extremely misogynistic and rude. I will never give my money to this establishment.

I've worked with Roots and Willow Floral Studio for years now, and she is always my first call when…read moreI need flowers. She's incredibly creative and truly listens -- every time I come in with an idea (or even just a feeling), she helps me design exactly the look I'm dreaming of. I trust her completely to take my vision and make it even better than I imagined. Her arrangements consistently wow my friends and family, and people always ask who did the flowers. Having someone you can count on for beautiful, thoughtful, and unique designs is everything -- and Roots and Willow delivers every single time.

From the owner: Flowers are my life! (Literally)…read more As a third generation florist, my entire life has been the floral industry. I learned the varieties of flowers along with my colors & ABCs and was being checked out of school to help on busy days at the shop as early as third grade. Flowers are my life & weddings/events are my passion! Weddings are our specialty and bring us so much joy! We provide all of the blooms for the bridal party, ceremony, reception, and all of the sweet details in between. Together we will dream up the most beautiful floral designs, and on your big day you will be able to relax and know that everything is taken care of. Your wedding is going to be one for the books, and it deserves to be adorned with the most beautiful flowers.

Went to have afternoon tea with a friend and her daughters who were visiting from out of state…read more This was their first time at a tea house. We were able to choose 2 hot teas and 2 cold teas. We were served tea sandwiches, scones, and pastries. The room is decorated very nicely, with a Harry Potter theme since it's October. There are hats to use for pics, if desired. Next to the dining room is the store where you can sample and purchase various teas, if desired. The staff were excellent. Both ladies were very friendly and accommodating. I would highly recommend visiting any chance you get.

From the owner: Imagine an elegant day dressing up and celebrating in style at Afternoon Tea with your family and…read morefriends in our stylish, reservations-only tea room. Maybe you are shopping or strolling on Broad Street, you stop in for a tea and scones to go or take a pause and enjoy them in our tea house cafe. You select a one-of-a-kind gift for a friend and decide to create an exquisite tea-time experience at home with your new favorite tea and raspberry curd from our large selection of luxury teas and our British pantry. You can't wait to send out the invitations for the private event you’ve booked in the tea room. Find out more at SouthernSeasonsRome.com