I have been seeing Dr. Lim for years. In my experience of seeing other specialists, I do not trust…read moreseeing anyone else for my dental needs. The staff are friendly and highly skilled. From my orthodontics, dental restorations, and prophylactic dental cleanings, I know they are excellent at what they do.

In the last 2 years I have had 2 partials & 3 sets of dentures none of them fit. I wore the last…read moreset of dentures for over a year. It finally came to the point that I couldn't deal with this situation any longer. I began to research dentist again but this time I said a prayer and ask God to point me to a dentist that would be able to help me. This is where Dr. Lim comes into this story. I called his office and spoke with Joyce & made an appointment to meet with him. From the moment that I walked into his office I knew in my heart that I had made the right decision. Joyce greeted me with a beautiful smile, introduced herself asking if she could get me a glass of water, a blanket or if there was anything she could do for me. Bethany came and took me to the back; I received the same warm welcome from her. I began to tell Bethany my story she began writing everything down. When Dr. Lim came into the room he introduced himself and said "Sandi I am so sorry that you have gone through all of this I promise you that I will make you a set of dentures that will fit & that you will love," I began to cry I was so desperate at this time I had given up on ever having a beautiful smile again. We began the process that day; I have never been to a dentist that even came close to making me feel that I was his main focus. He spent two hours with me that day making my impressions. He checked everything rechecked everything he was so detailed. He told me that I had TMJ and that on my next visit he was going to give me a treatment to help me. After the treatment I felt so much better, I had been having headache for a long time and now I no longer have headaches. I saw him several more times during the process of making my dentures. When I received my dentures I cried again not sad tears but happy tear Dr. Lim has given me my life back. My teeth are beautiful and so is my smile. I smiled more in the first day of having my new dentures than I have in 20 years. Dr. Lim and his entire staff go above and beyond to make their patients comfortable. Dr. Lim is the most caring person I have ever met. He called me the evening after I received my dentures to check on me and see if I was having any problems. If you want to have a beautiful smile and want a Dr. & staff that truly care for their patients don't hesitate to call Dr. Lim's office you won't be disappointed. THANK YOU DR. LIM & STAFF

I took my daughter to Dr. Ahlert for a tooth extraction after being referred by her regular dentist…read moredue to an infection in the area. Unfortunately, our experience was deeply distressing. Before beginning the extraction, Dr. Ahlert did not appear to verify that the anesthetic had taken full effect. As soon as the procedure started, my daughter experienced significant pain and began sobbing. It was heartbreaking to watch, and I hope I never have to hear my child cry like that again. When I expressed concern that the anesthetic might not be working, the staff dismissed her pain and insisted she was only feeling "pressure." Rather than taking her distress seriously, her experience was minimized despite her obvious and intense reaction. Afterward, I learned from her regular dentist that infected areas can be more difficult to numb and often require additional anesthetic to achieve adequate pain control. Knowing this makes the experience even more troubling, as greater care should have been taken to ensure she was properly numb before proceeding. No child should have to endure avoidable pain during a dental procedure, and no parent should feel their concerns are being dismissed while their child is clearly suffering. Our experience left us deeply disappointed and upset.

The billing here is awful, we kept getting bills after paying large amounts. Today my husband asked…read morefor an explanation and they said "oh we are not in network with your insurance anymore" that's something that should have been told to us before coming in. Had I been told this when it happened or before an appointment I probably would have just sucked it up but because they didn't communicate this and just kept billing us, we won't be back.

I absolutely love Custom Dental, they have been great from the start. They make sure that you're…read morecomfortable, they take pride in their patient care and what they do. The office staff is very friendly and professional in every way. They all work as a team and support each other in every way. If they don't feel that something looks right or fits right, they fix it. They do an amazing job. I would totally recommend them. Thank you Custom Dental for the great experience, I have had with you thus far.

best dentist around!! staff was so nice, the cleaning was so comfortable for me. they definitely…read moreknow how to keep you smiling the whole time. Gavin is very professional and takes good care of you! 5 stars!! Will be the only place I'll go to for my dental care

Over charge and has been over 6 months with no refund. They won't return calls when leaving…read moremessage. Person to talk to is always out of the office.

Great dental office! My kids and I have all come here to get work done. My daughter just has…read morecheckups, and my son had check ups and braces. I've had a lot of work done, but it's been needed. Highly recommend!

Dr. Stapleton is truly exceptional. I cannot express how grateful I am for the care he's given me…read more I've always been extremely nervous and anxious about dental work, but from the moment I met him, he made me feel safe, comfortable, and genuinely cared for. He takes the time to explain every step of the process so you fully understand what's happening and why. That transparency meant a lot to me and helped ease a lot of my anxiety. Even when we ran into unexpected issues during my treatment, he worked with me to find the best solution and always gave honest, thoughtful advice on how to move forward. What really sets Dr. Stapleton apart is how much he truly cares about the quality of his work and the well-being of his patients. He will not do something unless he knows he can do it the right way and deliver the best possible result. His staff is also incredible--kind, welcoming, and professional--and they help make the entire experience even more comfortable. I wouldn't trust anyone else with my dental care. I would drive from another state--or even fly from another country--to see him. He is truly one of the best.

Dr. Stapleton and his assistant are excellent, but his office staff, which he gives free reign,…read moreprohibit me from returning. I have a problem with deception, especially in a professional environment. I expect deception at a car lot, but not at a dental office. I would have spoken to him directly about this, and only him, but he defaults to his staff being part of the conversation. Our personal integrity is one of the few things in this world that we can call our own.