My husband and i recently stopped at Standard Furniture in Pelham. We went in thinking there was no…read moreway they would have the couch we wanted. We were wrong-what a great little furniture store. Ms. Jackson assisted us in our purchase and let me tell you, a better, kinder human being you will not find!! She never gave us the hard sell-thank you so much for that!! Their prices were more than fair and they have great furniture. I will continue buying from Standard. I hope others do to!!

I recently bought a great American made, genuine leather, recliner here for a great price. I will…read moredefinitely be shopping here again. I wanted the Catnapper Transformer because it was made in America, real leather, and all three seats have a retractable foot rest and the backs recline. I had never seen a three seat couch where all three seats recline! I called the day before to find out if this item was available on the showroom floor and I couldn't have gotten a friendlier person on the phone to help me. She was like Aunt Bea brought all of the way to 2019 to help out a man in need. The next day I went down there in a hurry to try this bad boy out for myself. Now remember, I've sat on about every couch in Birmingham by this time so I know just what I'm looking for in terms of the perfect firmness/cushiness and the look I wanted the leather to have. She encouraged me to sit on it any way I wanted to and even stretch all of the way across it! She showed me a few more items in the store to make sure this one was what I wanted but i was sold on this beauty from Mississippi. They threw in delivery for free and I bought an extended warranty on top of the manufacturer warranty because I want this to last me the long haul and my family ain't too easy on the furniture. Do yourself a favor and check out Standard when you are shopping for furniture. Unless you like to pay way too for crappy furniture and get pushed around by know nothing sales people. If you want that, I can direct you to a place I know you will like. I will be back!!!

Awesome furniture and lighting. It's a little pricey but great quality. The only downside to this…read morelocation is that it is quite small with not much to see on display. There weren't many employees available to offer assistance or answer questions. I highly recommend visiting the multi level Nashville location if you want a better experience.

December 8 -- Along with wife, bought a bed. Was told by salesperson, "Hey, it will arrive in 6-8…read moreweeks." No sweat. See you guys in late January, early February. February 21 -- Seventy-five days later, I walk into the store. A very nice woman greets me. "Hi. When is our bed going to be delivered?" "Hmmm....Sometime in early March." "You guys told me 6-8 weeks." "I don't have any record of that." "That's what was told to us." "Well, let me check on that." Mind you, the woman who waited on me was very nice and professional, so a bonus star for that. But I think waiting 13 weeks for a piece of furniture--especially when I was told the wait would be roughly half that--is excessive. No. Seriously. I realize that this is not Ikea. I do understand having a waiting period for well-built stuff. I really do. But houses are built in less time. Handel took only 24 days to write The Messiah. The entire invasion of Iraq took place in less than a month. A quarter of the year has slipped past. However, this is what happens when your furniture is made in China. So, right now, our bed is likely sitting in a container in Long Beach. And if there is some ding in the furniture, then we'll be waiting another 13 weeks. So if you're looking to buy furniture, forget what the salespeople tell you. Expect a wait.

Introduction (SERVICE): I have done business with Scandinavian Design Gallery and their owner…read moreTeresa for decades. I am not an easy client and like most married couples, my wife and I don't always agree. This makes working with us no walk in the park. I have ALWAYS felt heard, I have always been treated with professionalism, I have always felt whether I have purchased or not, wanting to come back and shop again. Selection: You can't talk about selection without also talking about quality of merchandise. There are only a few furniture retailers in Birmingham that are worth shopping at if what you want is excellent quality. Scandinavian Design has that quality. Don't get me wrong, if you have a lower budget, they have excellent selection also. But if what you want is something that will last and look great for decades, you are in the right place. Like most great furniture stores, some items can be purchased off the floor and others have to be ordered. Either way, you always get what you want. Value: Everyone looks at value differently. The best way to express why I think Scandinavian Design is a GREAT value is to explain what I just purchased. We were looking for a bedframe for a new high-end mattress we just purchased. We looked online like everyone else and none of what I say hit me. I could by cheap and get the job done. At this stage in my life, I want quality and service. So we went to Scandinavian Design. I walked the store as I always have "Lusting" for the Stressless Couch I always wanted, and my wife won't let me purchase. There in the back was a Zero Gravity, Massage, automated pedestal with ALL the bells and whistles. The mattress on it was a Tempa Petic which is also VERY High End. The sales associate hit the Massage Button on the wireless remote and the decision was made instantly. I asked for the price and to have my wife join me. The price was reasonable, part of that is Teresa and staff are always fair. I also believe we should always buy in the town we live it. That is were the personalized service is the best. When I went home, I did my normal research and found that unit had a better model. I called Teresa and asked if they sold the "Top-Of-The-Line" model in that brand. She said yes, I said can you sell me that and just charge me more. She said of course. Folks, if you read my Yelp and Google Reviews. I am not always as kind as I am here. I am ALWAYS honest and always consider being accurate as my strength. Teresa, her staff and her business is the "Best of the Best". Just my two cents.

I was the 25th customer when Scandinavian Design Gallery first opened its doors and I have…read morefurnished several houses since that time. I still have many of the items purchased over the 30+ years (some let go because of moving) so that speaks to the quality sold there. In addition to the stores's fabulous inventory, the customer gets one-on-one design services from its professional decorators at no extra cost. I've worked with Theresa over the years and she knows my style. She remembers what I have purchased and recommends things that work with what I already have. Another service they offer is their furniture delivery. They don't call it "white glove delivery" but that is what it is. The bottom line is everyone connected to the store really cares. I would describe this store as an affordable luxury contemporary store with unique items. It is a valuable resource and I don't know what I would do if it was not here.

I love this store! It's a true hidden gem! They have a delightful staff, great product and a…read morebeautiful store!

We had a great experience here! My mom and I were greeted upon arrival and though the staff was…read morevery attentive, we were given the opportunity to browse the showroom (beautiful by the way) at our own pace. Lindalee was the Senior Design Consultant who helped me purchase my counter stools and nightstands as well as setup delivery. She was very helpful! Overall, it was a pleasant experience and I will return.

Love this store! I bought three beautiful white iron beds for my daughters when they were 1, 3 and…read more5. They are now 17, 19 and 21 and the beds look just like the day I bought them. In addition to supporting a local business, I feel I got the very best quality product at a fantastic price.

I cannot say enough great things about this company! I have previously bought mattresses from them…read moreand suggested them when my elderly parents needed new mattresses. They were very helpful and when the first set of mattresses ended up being too short were very helpful and had new correct length mattresses to my parents apartment within a week! Highly recommend them.

If I could give them zero stars I would. This is a predator Buy Here- Pay Here type of home…read morefurnishings business that has been able to get rich off of people unable to buy household items elsewhere for various reasons. I took someone there at the end of our shopping trip due to their demanding pleas to 'just see'. Long story short, against my better judgement they paid for a NEW dining room set with a debit card. I noticed when it was still on the truck none of the items were in a box and called the store to see why?They insisted it was indeed all new. I should have never allowed it off the truck. Once it was in the house and I sent them pictures proving it wasn't new they instructed the driver not to take it back, refused to refund the money back to the card and tried to tell me I agreed to buy the floor model. Had I done so I assure you I would have negotiated a discounted price. They then pointed to the fine print on the sales agreement for "Installment Loans" they wrote the purchase up on that said there are no refunds on anything on this sale. This was a cash purchase and there was damage to the table, a chair and China cabinet. Everytime I see one of their deceiving commercial on TV my anger for crossing their doorstep returns. Had I been in control of that person's affairs, I would have followed the process with their bank to dispute the situation, hired an lawyer and/or protested in person, on line and contacted the local media. They have been able to get away with this predatory behavior because their customers dIdn't have the capacity to dispute them. I wouldn't let myy worst enemy buy a mop from them.

If I could give them six stars I would. This is a family-owned business in the Ensley area that…read morefocuses on providing quality furniture with an excellent customer experience. We were a bit skeptical prior to walking into the store, but do not judge a book by its cover! As soon as you walk in you are greeted by a friendly associate. We had a very nice young man named Rodney who made us feel very welcome and not pressured in the slightest. He was very knowledgeable on all the products and really helped us understand the various models of the furniture (couches, bedroom set) we were looking at. The furniture was very high quality and much more sturdy/well-made than most of the furniture you will find at big box stores. We were "just browsing" our first time in the store. The next day we came in to purchase the furniture and Rodney immediately remembered us by name. The whole process was very easy and stress-free. The owner of the store even came out and talked with us for quite awhile and made us feel at home. The furniture they delivered a few days later was immaculate and the deliverers even put together the bed frame for us. I have nothing but positive things to say about this hidden gem, and we will certainly be back in the future if we have more furniture needs!

Customer service here is terrible. Would not recommend this store based on personal experience. I…read moreeven tried to give them another chance, but I was treated as if I were an inconvenience. The salesmen are rude, inconsiderate, and arrogant. They make you feel as if you are beneath them. The front receptionist is awkwardly fake and overly nice to the extent of it being oddly uncomfortable. I needed assistance with finding rugs for a new house and was very, very disappointed in this store, in which I would have thought would have been a reputable business.

We have been buying furniture from Issis for years.  Great service and wonderful delivery guys !…read moreAlways a large selection in stock and they make custom ordering easy. They have even deliver out of state. The rug and flooring selection at Issis is also the best in town.  Their shutters and window coverings also make it a one stop shop.  Check them out. Ask for Nancy and support local!

Everyone was so nice & helpful. They didn't hover over us, which made the shopping experience…read moreenjoyable. The delivery guys were excellent. So respectful & polite. Would definitely recommend to anyone looking for furniture. Great customer service!! Ended up getting bedroom & living room suites for a great price.

They have some really nice furniture and accessories for the home and good prices. I just find the…read morestaff to be unfriendly even on the second visit. We've furnished our home there and found some great items.