Partner took car in for MOT. They said it needed new brakes and brake pipes as they said was unsafe…read moreto drive so had it fixed by them, having two young children cant risk it. Went to collect, they said THEY had broken something while sorting the brakes. So they added that onto the bill even though it was their mistake. 6 months later took the car for a service at a different garage, got told that the brakes hadnt been sorted and they garage that did the MOT should have seen it. So obviously all they care about is money and not the safety of their customers.

Having previously visited car supermarkets and dealers in an attempt to find a good nearly new car…read morethat met my needs, I was slightly apprehensive when Direct Cars was suggested to me by a friend. I wasn't keen on the attitude, sales tactics and pricing of various other similar companies I'd visited and therefore half expected to be wasting a journey to become irate and fed up. My fears were totally unfounded though and I ended up visiting 2 or 3 times before finally buying my current vehicle from them. Upon arriving at Direct Cars, there are signs directing you towards a customer car park, which is in a fairly central location surrounded by the vehicles they have on sale. Once you've parked up, you are free to roam and look at the vehicles they have on offer without being harassed by salesmen. All the cars are locked, with messages on the windscreen inviting you to fetch the keys from the customer service desk if you would like to see inside. Unlike other similar companies, there isn't an army of salesman watching for interested parties to pounce upon, you actually have to approach the staff at customer services for the first contact you'll receive with the staff! Even when going to request the keys, they are simply handed over to you and you are left to go and look inside the car/listen to the engine etc. After a couple of visits, I saw the car I wanted and purchased it from Direct Cars, expecting to be fending off offers of finance. Again, this wasn't the case, I was simply asked how I wanted to pay and informed they did have finance options available, but that was it, no pressure or hassle. All in all, a painless and enjoyable experience. Even after a few weeks when my car developed a small fault, they booked me straight in to their on site garage, fixed the fault for free and even gave me a courtesy car for the few hours I was without my vehicle. If you are after a nearly new car, I would definitely recommend a visit.

We, and now our adult children have used Direct Cars for the past 15 years. We like their harass…read morefree style, allowing you to look around at will, no matter how many times you visit. Only when you like a vehicle and require the keys to look inside do you come into contact with a salesperson, but, even then you are left to your own devices, no slick sales talk. On purchasing a car there is no pressure to take out Hire Purchase rather than cash, which we have had in the past but not at Direct Cars. We would recommend them. A particular thank you to Andy Benton for dealing with our purchase and the transfer of our exchange car.

mvs now rvs is a briliant car sales the cars for sale are of very good value the proprierter is a…read morevery helpfull man i have delt with him for 33 year when is farther was the proprierter i still bye my cars from him