If you want to experience a new definition of customer service failure, Arizona Industrial Chemical…read moreis the place. The individuals at the counter are consistently rude, unpleasant, and unhelpful--almost like they're trying to set the bar for how badly a customer can be treated. They rarely keep products in stock, so when you return to buy more of something you need, you're simply out of luck. To make it worse, the few alternatives they carry are reserved only for licensed contractors, leaving regular customers stranded. It's almost ironic: a business that literally sells chemicals to clean toilets runs itself like one. Save yourself the frustration and go literally anywhere else.

This place is a homeowners dream! At least homeowners that love to clean and keep a solid supply at…read morehome. This place specializes in floor cleaning supplies and more. You'll find mops, brushes, squeegee materials for window cleaning, towels, 100ss floor cleaner and so much more. It's a family owned business and the staffer that was there was very friendly and helpful. As everyone else has noted, the entrance is in the back.

I have been shopping here for years. Great products at reasonable prices backed by knowledgeable…read morestaff.

Can't say enough GREAT things about this company and the owner…read more When many of us are reeling from pandemic woes, these guys swoop in and save the day. They supplied my company with hospital grade germicide because we are still open and could not find it. Not only that, they didn't price gouge us, they went above and beyond. And met promised deadlines that were very difficult. They helped me, my staff and my clients and I truly appreciate them. Not only that, they did it with a smile. If you need anything this place sells, you need to check them out. Chris is a class act!!!

Great used tool store. Lots of selection and I found the…read moreprices to be reasonable for what I purchased. The gent there was helpful and got us what we were looking for.

This place is the hidden treasure down the yellow brick road; you thought didn't exist…read more Need literally any kind of tool; tool items never seen anymore in any big box store, and then think about what your grandfather bought; it's in here! The walkways are certainly not disabled friendly, and barely cleared for those able. Don't take that necessarily as a negative, it's just that you can tell this place had been here just after the Ten Commandments were chiseled... I love places like these and if you ask the owner, he'll tell you if he's got it or not. Think like, if you take two Ace Hardware's, one Lowes/Home Depot stores (tool section only) and add it to two or three small towns' coolest little tools shops barely on the map, stick them inside of a store barely the size of a modern 7-11 and THIS is Kent's Tools in all of its glory. Recommend: If you absolutely live near or work this close and need it super fast. Otherwise, the unexpected and extremely steep prices on even rusted tools completely baffles me! I wouldn't have imagined a second hand store would have SOO many costly corroded tools... At least at Harbor Freight you can buy a new item and a warranty for a year for a few bucks more. I loved the store but the over zealous prices are a real turnoff.

Tucson Appliance Company provided service and value that I would not have gotten anywhere else. I…read morerecently purchased a refrigerator and a dishwasher. The prices were truly competitive on new GE appliances. What was the most impressive was my after installation service. I had two hiccups after my dishwasher was installed. The team at Tucson Appliance went above and beyond to help me get everything up and running properly. They were very responsive, kind, and professional. I have also purchased a washer and dryer from Tucson Appliance Company and I will always use them.

I am a teacher at an alternative school, and our teachers had been using an old refrigerator that…read moreneeded to be replaced. I reached out to Tucson Appliance to ask if they would consider donating one to our school. They responded the very same day with the wonderful news that they would donate a brand-new refrigerator. The very next day, it was delivered to our school. Their generosity, kindness, and outstanding customer service made a real difference for our teachers. We are incredibly grateful to Tucson Appliance for supporting our school and giving back to the community. I highly recommend them! They deserve 5 stars

We needed a special cartridge for our brand new shower valve that failed…read more It's called a mixing valve to adjust the temperature. So we need a replacement. I found one here for 1/2 the factory price. Lucky. This was a job hold up problem to solve.

We had a sink faucet likely from the 1930s that no matter what gasket we replaced or how hard we…read moretightened would still leak. We took it back off the sink and brought it in here. Yes, to a prior reviewer's point, they asked that everyone put on a mask, but they had them right there. I'm astonished at how rude the complainer was to refuse to put on a mask. There are many reasons the store might request it so why be rude? Anyway, the guy who was there (3rd generation of the family running the business) immediately said "American Standard, hold on" and went toward the back. A few min later came up with replacement metal pieces, explained that over time the metal get worn down and people tighten it down and then the metal wears more, repeat. The new one was, in fact, a different shape, and had a built in rubber gasket too. We took it home and sure enough, the leak was gone and it turned beautifully smoothly. This place is a gem and the knowledge they have is amazing. They are now also designing and 3D printing parts that are hard to find otherwise and improving on parts designed. So cool!

We went here to look for a kitchen sink to go with our new countertops. The building doesn't look…read morelike much from the outside, but once you walk in there are displays all over. Kaylene worked with us to find a sink we'd be happy with. She patiently worked through the numbers for a few different sinks. There was no pressure and she told us to go measure our cabinet and give some thought as to what we'd most like. We picked it up last week and think we'll be very happy with our choice. It wasn't cheap, but the quality will make it worth it.

I got a call this am. A couple more items from the list came in yesterday. I was asked by a…read moreYelper how the master might look when done. I posted a pic of the example we will use. Same Vanity.

Today the folks at Sun Lighting transformed a miserable day into a time of joy. The day before, the…read moreglass globe on a fan-ceiling light fixture in our home had gotten broken. We had purchased the fixture from Sun and two others of the same model over a decade ago. As I discovered in the course of an unsuccessful round of phone calls to suppliers, the glass bowl for that model was no longer available - no sympathy there! I decided to run by Sun to ask if they had any suggestions. They listened to my tale of woe patiently, sympathetically. Then the owner led me to his backroom office, which was lighted by the same model as ours. He climbed up, removed the glass bowl, and handed it to me - no charge! What a great local store - wonderful range of quality lighting fixtures, wonderful personal service! Tucson at its best.

They were very helpful. They helped me pick out the fans I needed and were in stock. Luckily an…read moreinstaller was available and was able to install the same day

I had a capacitor blow on a Ryobi bench grinder. Not wanting to spend another $200.00 on one, I…read moredecided to take the capacitor over to Elliott's and see if they could match it up; and they did. Customer service is exceptional here and the sheer volume of odd ends of electronics is MIND boggling! They even had computer parts from the 80's!? Recommendation: Absolutely!! Need anything electronic, need to stop in here. It's the Radio Shack of yesterday... Only 20 times better

Not a good source for Audiophile vacuum tubes in my experience. I ordered 3 - OA2, 3 - OB2, and 3 -…read moreOC2 VR tubes to roll in a 300B amp I have coming soon. They called & told me they only had 1 - OC2 (understandable) & I said fine, just adjust the order/refund for the 2 missing tubes, no biggie. What I then received was 1 - OC2, 4 - OA2, and 1 - OB2, some RCA, a Sylvania and a "Conn" (life is like a box of chocolates, you never know what you're going to get). All looked pretty rough, dirty & very bent pins. I have not tested them yet but at best they may test as NOS, but are definitely used, not NOS. When I called to correct the order, I was told "you received the correct total number of tubes, so we cant refund. You need to send back tubes if you want them replaced". Considering this was their mistake, and that we're talking about tubes that are worth, at most, $9.50, I had assumed they would send out replacements for the 2 - missing OB2 tubes, and either send a return postage slip, or just say "keep the tube you didn't order". But, I guess that's not how they roll. Anyway, lesson learned. I wont bother them with my business again.