Terrible warranty support and customer service.
If you expect your dealership to work with you on warranty issues, do not go to Outerlimit Powersports. I spoke directly with a representative from Polaris who told me that a bent driveline claim would be approved--all Outerlimit needed to do was submit the paperwork.
When I asked the service department to file it, Service Manager Brian refused to even process the submission, claiming they pre-screen and deny claims internally before Polaris ever sees them. It is not the dealership's job to decide on behalf of the manufacturer, especially when the manufacturer already signaled willingness to cover it. Unhelpful, rigid, and zero customer advocacy. read more