CRT replaced the glass in one window. They measured wrong and we ended up with a boarded window…read moreuntil they could come back out. The communication through the whole thing was awful. They had to send someone out to check the window on a 3rd trip and he suggested that they fix the screen in our screen door. Another big mistake. We are not regularly there and he said they could hold it until we were back. I got a call saying it was ready. I called the day before we were going to pick it up to confirm it was ready. The next day when we go for pick up, they say they can't find the door (have lost it!) and they will need to come out and measure for a new door! Outrageous. I would never use them again for anything. Everything is poor about CRT.

Communications with CRT were poorly lacking and unclear. An accident left our picture window…read moreshattered and exposed, but like the other reviewer, I found them to be quick ONLY with billing. The window was measured and left with exposed glass and glass on the floor. I had communicated that my concern was for liability of guests, first and foremost. The crew who measured left glass on the floor and the interior window uncovered. Only the majority of the shattered tempered glass was removed with a very raw edge and glass particles on the floor. My guest reported getting cut on a glass shard on the floor, even after they returned 3 days after measuring. Very poor attention to detail and instructions. Then less than 24 hours after invoicing for final payment (after half down at initiation of project) they hounded me by phone and text for final payment, which had been sent from my online bank. TERRIBLE customer service, I would highly discourage others from using their services. I was initially told the window would be replaced within days, then it became a week. I was not advised until I prompted by text that they were coming to replace the glass. I had to have a property manager there to supervise the installation and clean up because of my lack of confidence in prior work. Beware.

Viktor was extremely professional and got my 4 shower doors done in one day! Very impressed and I…read morewill definitely hire him again for my other rentals. Worth the price 1000 times. Thank you Viktor!

From the owner: Summer is around the corner and the Outer Banks Beaches are one of the most iconic touristic…read moregorgeous places in the world. Truly a beautiful gift of nature; the scenic sightseeings , sunrises and sunsets, beautiful lighthouses and our most visited Wright Brothers Memorial. At Popruzhenko Luxury Creations, we believe Luxury is beyond what the eye can see. And your Dream home should irradiate the very same essence of uniqueness. For every day and every night in the Outer Banks is unique. To our family owned company, it is an opportunity to provide the utmost highest quality craftsmanship along the care with service you deserve while using our knowledge in highest quality material and expertise to highlight even the smallest details in your unique Outer Banks nest. Give us a call for a quote! We will provide all the care and cherish with you along the way the successes and dreams turned into reality. Because we care about your investment and goals. Enjoy your paradise. You deserve it We do remodeling, pool remodeling , artesan custom trim , window/ door replacement/installation and so much more! Text Us at (252)305-5025

i have called Damon glass 6 times and left messages......crickets no response, he put in shower…read moreglass enclosure for us a while back, need to speak with him about another bathroom we would like done and get an estimate and no response, calling ross at 757-202-7909, female voice says leave a message and will call you right back.......crickets for all 6 messages i have left since 1-31-2026. I don't know what is going on with this business but it may not be good. sad customer service. unless he calls me back go elsewhere for any kind of glass work at all is my suggestion....just saying. UPDATE AS OF 4-2-26: Damon did finally call back and left a message on my machine and said he may have been having phone issues or phone got hacked...etc. As a result of him finally calling us back taking so long after almost 4 months I increased the review a bit. I wish Damon glass the best but we already found another bath glass enclosure guy to do the work after trying for almost 4 months to get up with this company. Wish we could have done business and be well.

Great quality work and very professional! So happy with my new glass shower! I highly recommend…read moreDamon Glass!

Highly recommended! One of the best home improvement related businesses I have ever dealt with…read more Great workmanship and attention to detail, fantasic communication at every point, and thoroughly professional in taking care of everything in a careful way. I am very pleased with the glass and hardware products I had installed. I had an old aluminum framed glass panel and door replaced with a frameless set--the results were great! I have a discerning eye and this exceeded my expectations--all at a fair and reasonable price!

He came fixed a botched job from safe step. I would recommend him. Safe step not so much.read more

We are very pleased with the glass we got for our shower from Brinn Glass! They were very…read moreprofessional, helpful and accommodating throughout the ordering of the glass and then the installation. They did everything to assure that we were pleased with everything! We highly recommend Brinn Glass. You won't be disappointed!

I would like thank Lindsey and Ben at Binswanger glass for helping my wife and I select a shower…read moredoor. They had a nice selection of enclosures and different glass samples. I thought the price was reasonable and was offered installation as well. when I told them I would install it, they were understanding and said they would be available to help if I needed it. I successfully installed it and now my wife is much happier. I highly recommend Binswanger glass.

We live in Berkshire, a residential community where a Binswanger Glass employee resides. For weeks…read moreat a time -- not just overnight -- this employee parks a company truck and trailer, sometimes loaded with supplies, on our residential street. We called their office repeatedly and got no response. When we finally got through, they told us directly they have no intention of changing this practice. Their reasoning: keeping the vehicle at the driver's house lets him respond to emergencies faster than if he had to pick it up from the company lot first. So a residential street is being used as a permanent parking spot for their commercial equipment, for their own convenience -- with zero willingness to work with the neighborhood on it. If you're choosing a glass company, know that this is how they treat the neighbors of their own employees.

In the summer of 2024, after cleaning one of my double-hung living room windows, a part broke and I…read morecouldn't either keep it open or easily close. We called around in Hampton, landed with Patrick's Glass, who didn't "have the time to come out and look." So, we took down what we knew to write, the broken part and brought it to the shop. The shop person had a part on his desk that looked very much like the part we needed but explained that they would need to come out to look at the issue. "We don't have the time to come out." He referred us to a handyman he knew; whom we called who did come out. Carter Britton, the person, came out and never followed up. We called him multiple times, either no answer or ignored. Now, a year plus later, the window issue is not resolved, and it is getting cold. We need this window to work, and it looks like we need it replaced. We will not entertain the idea of Patrick's Glass any longer for the disappointing experience with his business. We can't even get a ballpark figure for the repair or replacement, as it requires someone to inspect and do the work. We are still looking and again starting fresh. No recommendation for this business, we are not recommending the business and sure will never call them again.

Patrick's Glass came to my rescue after their closing time. Ryan was close by and was able to fix…read moremy double-hung window that wouldn't stay closed. Really appreciate the neighborly help! I have had window glass replaced with Patrick's also. I got quotes from other local companies but Patrick's was reasonable, helpful and professional. Thanks Ryan and Danny! Would highly recommend Patrick's Glass - good people!

This place is very close to home, which is nice bc I needed them a few weeks ago when a friends…read morechild broke the glass top of my table behind my couch. Although we took a huge chunk of the remaining table top the one they made was about 1/4 inch too thick and 1/4 not wide enough. It's not the same fit and so I have issues putting the same items on top. They were nice and fast but, it's not the same and it's disappointing bc we took a 6x8 or so size with both width and height as well as depth for accuracy.

Please do yourself a favor and DO NOT use this company to install glass in your home. While they…read moreare fairly pleasant to work with, their work is subpar at best and they lack any real sense of urgency to address concerns. We used them (via our contractor) to install the glass walls and door for a new master shower. We've had to call them back out at least THREE times to address leaks. Either their installers were in a rush, truly had no idea what they're doing, or don't care- or perhaps a combo of the three. Either way, I'd suggest not working with them.