This place was always clean, secure and cutomer service is excellente!

My family & I had 4 storage units here and we loved them. They were always so clean and well kept. We never had any issues at all! Keith is great and very helpful. If you're in need of storage this is definitely the place to go! read more

Find a more trust worthy storage facility. Do not trust what they say about rent stability for long term storage. Had I stayed with this storage company, my rent would have increased 25% after I was assured it would not. I am in the military are arranged for this unit to store some of my things for a long period of time. It is my intent to return to Hattiesburg upon retirement. The manager informant me that since I would be a long term renter, there would be no rent increase. SO I got the unit, filled it up, and moved 10 hours north. We began renting the storage unit in April 2020. Nine months into the lease, the rent was increased. My rent was originally $124 and now it was scheduled to become $136. After the first increase or $12, I contacted the manager and he recalled the discussion, so he adjusted the rate back to $124. In October my rent went to $155. When I asked about this, and again reminded the manager of our discussion, he replied that he would hold off the rate increase until January allowing me the time to make "other arrangements". I took leave, drove 10 hours south and moved into a better unit with people I trust. I'm not disturbed by the money. Its not that significant. It's the principle that I was lied to. read more

MOLD MOLD MOLD...BEWARE!!!!!! NO SECURITY WHICH STATED ON WEBSITE!!! HIGH THEFT HERE....OVER 50 STORAGE UNITS BROKEN INTO OVER A MONTHS PERIOD!!!, AND NOW There website states that they have state of the art security...gated units... They even have pictures on this page which shows cameras all over. After two crimes of the same act WITH ALL THEIR CAMERAS they say "well people come in and out all the time and the cameras don't show anything cause there not inside the units and also people follow each other out of the gates" so pretty much their state of the art security that you pay for is worthless. The gated entrance which you need a code to get in is left wide open for over 3 months .Their excuse was that the people that installed it went out of business so they can't get it fixed...DOES THAT MAKE ANY SENSE TO ANYONE!! ITS BEEN OVER THREE MONTHS ,SO NO ONE IN THE WORLD FIXES GATES!!!!! Please please do not use this storage facility...your stuff is absolutely not safe..your valuables can't be replaced. They still charged us for the month because " they are not responsible for your stolen stuff that's what insurance is for." Which is true but why am I paying for something that you state you offer but you don't . And after the first crime wouldn't you attempt to fix your gates to deter thieves from just driving or walking in and out... I have no doubt that this will keep happening. There are multiple storage units within a miles distance that are the same or even cheaper and less the annual break ins. Now being almost a year later the gate is fixed and yes my monthly fee went up..real shocker..but having so much in my unit and needing a moving truck and getting help is not easy to move, but all of my stuff in my unit has mold all over it..we received a letter saying that our building has had complaints about mold and they will change the building to an air conditioned unit and that we our "grandfathered" in at our price for 6 months and then they raise the price...ALMOST DOUBLE so now I get to pay for a moving truck and move all of my moldy things. Do you really want to deal with this? read more

Prices are great. If you need moving supplies like sofa/mattress plastic, check them out first. Paige helped me get set up and she was courteous and it didn't take long! read more

I needed a place to store some items while I was waiting to close on a house. I picked Outback Storage because of location but was impressed with the security and the friendly staff. At one point during my rental I had accidentally locked my unit open, I was contacted by Keith saying that he had noticed it during one of his routine checks. Great Customer service, above and beyond. read more

For over five years I've been with Outback Storage on 98, and have never had an issue with the storage area. The buildings and units are always well maintained. The personnel are helpful and available to answer any questions you may have. Keith in particular has provided excellent customer service. I appreciate Outback 98 for providing a safe and secure environment for me to store my belongings. read more