I've eaten here a number of times out of convenience because I live at the apartments above the shopping centre. We go here as a very very very last resort, when we can't be bothered to think of where to go and don't want to walk or drive anywhere too far.
The food is average at best and quite expensive for what you get. The steak is neither juicy nor tasty. We can cook better steak at home on our barbecue. The chips are bland. No amount of salt could make them taste better. The burger tastes like a haphazard burger from an average local cafe. You'll get better value at Hungry Jacks because their burgers are tastier and cheaper. The pastas are terrible, but then again, I guess it was my mistake to eat pasta at a steak/ribs restaurant. The chicken wings taste like wings you get from the frozen section at the supermarket. I had the medium option for spiciness, and all it was was chicken wings covered in sweet chili sauce. I did enjoy the ribs though, they had a lot of sauce which I like, but I still prefer Hurricanes at the other end of the shopping centre.
The service is terrible. The waiters/waitresses interrupt you in the middle of your conversations when you don't need them, and are nowhere to be found or difficult to get their attention when you do need them. The other night, we had to wait 15-20 minutes to get our dessert order of a slice of chocolate mud cake with cream and vanilla ice cream. I was left wondering whether they still had to bake the cake or freeze the ice cream after I placed my order. When it finally arrived, the girl gave us only one set of cutlery, when it was obvious that we were meant to share the dessert. It took another minute before she came back with an extra spoon.
They have a 30 minute 1kg steak challenge. You get a 500g rump steak, thick cut wedges and veg which you had to finish in 30 minutes, otherwise you pay the $50 price for the meal. My husband and a friend tried it and it was fun watching them fail. That was the only time I enjoyed myself in this restaurant, and it wasn't because of the food. read more