Everything from Stacy in the front office to all the gentleman outside. The whole experience was amazing. Super nice, informative, knowledgeable. The Can am we rented was brand new. And it did not disappoint. I recommend this company. And will definitely be back. Thanks again James read more

Outback ATV Rental - Sedona Rocks - ATV Rentals/Tours Near Me - Sedona, Arizona

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We rented an ATV for a four-hour ride, and barely one hour into our rental the transmission completely failed, leaving us stranded in the middle of the trail. Before even contacting the company, we took the time to try and move the ATV off of the trail so it wouldn't block other riders. Between waiting for assistance and getting back to the store, we lost roughly an hour of the rental we had paid for. When we returned, we were met by the manager, Ted, whose customer service was nothing short of appalling. Instead of addressing our concerns, he repeatedly dismissed me and directed his responses to my husband, even telling me I should "talk to him about it." It was incredibly disrespectful and came across as blatantly chauvinistic. Despite losing a full hour because of their equipment failure, Ted refused to offer any refund or credit. His only response was that we should have "read the contract." Apparently, a contract excuses renting out an ATV with a transmission that fails after an hour. After experiencing a mechanical failure serious enough to strand us on the trail, there was no way we were willing to put our children back on another ATV from this company. Rather than showing any concern for our safety or attempting to make things right, Ted argued with us and hid behind the rental agreement. This entire experience felt like a bait-and-switch: rent out poorly maintained machines, let them break down, refuse refunds, and point to the contract when customers complain. A reputable business would stand behind its equipment and value customer safety. This one did neither. If you're looking for an ATV rental company that maintains its equipment and treats customers with respect, I'd strongly recommend looking elsewhere. Between the poorly maintained ATV, the wasted hour of our paid rental, and Ted's dismissive, unprofessional attitude, this was one of the worst customer service experiences I've ever had. If you are however, are looking for a horrible experience and a poor business model, look no further than right here. read more

Outback ATV Rental - ATV Rentals/Tours Near Me - Sedona, Arizona

Pros: -Super helpful, friendly staff. -Everything was ready to go when we arrived. -Included bottles of water for everyone. -Detailed directions and assistance with choosing trails. Cons: -Need ear plugs because the vehicle is sooo loud (they offer them there so I would accept them.) - listen to directions carefully because the GPS provided kept locking up. read more

The staff was super staff, and we had a great time! It was the Perfect way to see Sedona

Jordan was an awesome tour guide. He showed us all the cool spots and was a great hang for Me and the bachelor party. He really prioritized us having a good fun time read more

The WORST company to rent from! TRUST ME! From the moment we entered the driveway you were yelled at by Ted (the so called manager) on what company are you with! unbeknownst to anyone unless you frequent the business area one business is on one side of the driveway and the other business is on the other side of the driveway. immediately yelled and said until you know what business you are with park on the other side of the businesses area and if you belong to Outback, we will bring you back.! are you kidding me? I'm being nice to him. We had three days of rentals for three side-by-side and he had no clue.!!!!? He just lost your business Mr. Ted and we went across the street to Sedona ATV adventures! Ultimately it's about Customerservice you don't whistle yell at your customers! You don't treat people that way and take my advice you do not want to rent from them! The machines breakdown daily his business is trash!!!!! read more

Outback ATV Rental - that's him! The manager running your business! - ATV Rentals/Tours Near Me - Sedona, Arizona

We stopped in for some trail questions and Stacy was so helpful. Everyone we encountered at this business was great. We had our own SXS but would definitely recommend renting from them based on how nice she was. read more

We had a blast. Pretty easy check in and check out process. We were able to cover so much more ground and it was a unique way to get around, if a bit pricey. read more

Initially we were hesitant to rent ATV's in Sedona, but after 2 hours of renting their ATV's we can tell you that it's extremely worth it. One of the best experiences of Sedona. Thanks Outback ATV Rental for an easy rental process. read more

Outback ATV Rental - ATV Rentals/Tours Near Me - Sedona, Arizona

Family and I loved our experience with Outback ATV. We were first timers to Sedona and to ATV in general so we were skeptical about going out on our own. But they were wonderful and took the time to teach us the trail and lookout points. We did the outlaw trail and at the end got to look at sacred Indian ruins. You're given a GPS map and blankets. They got helmets and goggles if you need them. 100% loved the experience and the views are just out of this world. read more

Eli and Stacy were very helpful. We were looking for creek water Cesar Chavez and we got lost called and Eli talked us to the location and texted us how to get there. So very helpful. Highly recommend Outback ATV to anyone looking for ATV experience in Sedona. Thank you Eli and Stacy and Outback ATV read more

You see them all around Sedona. I was excited to finally take a ride. We rented a 6 seater for 4 hours. It was a fun and different experience to explore the Sedona trails. We started with the Devils Bridge trail. I feel bad for the people hiking the trail. It was pretty dusty just sitting inside the vehicle. There were so many ATVs on that trail. We then drove further out to a few other ATV trails. The trails various from a few rocks to big boulders. You can't beat the beautiful scenery! I do highly recommend bring a mask and sunglasses. Leave everything in car preventing the red sand covering all over your stuff. Your clothing will be covered as well. They are not easy to wash out. I would have given another star if the vehicle didn't breakdown. The vehicle stalled when we were on the purple trail. It was a long distance from town. We had to call for help. They told us it was going be about 15-20 minutes. It took over 30 minutes. Luckily we had water in the cooler. If you have T-Mobile, you will not have any signals. I highly recommend having someone with have a different carrier. Verizon works there, but very limited signal. I hope they have a GPS tracker in the vehicle. I believe they do need to maintaine their vehicles much better. Just beware to stock enough water in cooler! read more

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My husband and son enjoyed the 4 hour CanAm ride and had a BLAST! Came back dusty with lots of memories.

Great place to rent off-road vehicles. Friendly and helpful staff, great vehicles and good prices. "I'll be back!" Thank you, Outback :) read more

Outback ATV Rental - Off-roading near Outlaw trail!! - ATV Rentals/Tours Near Me - Sedona, Arizona

We had an extraordinary time and even as I type this I am replaying the whole experience through my mind. The staff were all so incredible and kind to work with. Ease with booking, planning, and directions. The two trails we did were "The Outlaw" that brought us right to a mountain complete with ruins and the other trail we did was "The Diamondback" which was thrilling, heart pumping, and extremely exhilarating. We cannot recommend Outback ATV Rental enough and we hope you and yours have the best time ever like we did. Of course we left with our "spray tan" lmao read more

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They were easy to work with and we a great overall experience. Thank you to Outback ATV!

Had a great time with Outback ATV- Caroline and Stacy in the front office were super helpful and the trails they recommended were a blast. Going over some rough terrain one of the A-arms snapped on our vehicle. Pulled off, called them, and they had a replacement out to us in under 30 minutes, and were super understanding about the situation. read more

My son and I went for a ride this past week for a little guy time away from my wife and daughters on our visit to Sedona. I'm am not experienced in this sport so I bought ALL THE INSURANCE I could get, even the side wall tires insurance. The hell with it. We got a 2 hour rental, it was enough for 1 trail. It was fine. More than enough time for one trail and by the end of it, we were both beat! We had a great time. Don't pay attention to the complainers here! read more

Read outback ATV's story on their website. Family-owned, how long they have lived in Sedona. They know all the places to go and see. Our version. Super nice with welcoming smiles. Our Can-Am 4-seater made it through all the paths however the suspension felt worn out. Engine ran great! They asked what we wanted to see but already had the laminated map of drawn out places to go. We choose the 8 hour instead of the 4 hour. we would have chosen the 4. We did do Devils Bridge first since this is a very long walk with an 8-year-old. We did diamondback which was on their map. ( I would pass on this unless men just want to drive for 2 hours on dirt.) we never had to get out and walk. Nothing to see other than the same old scenery the entire time. The other stuff on the map we couldn't even find. Not even sure it would have been worth it anyways. I think these rentals are more drive the entire time instead of finding the honey hole that most wouldn't be able to see. We were very disappointed to say the least. Was not worth 700 bucks. read more

Outback ATV Rental - ATV Rentals/Tours Near Me - Sedona, Arizona

We had a last minute change of plan and while driving by Outback i called to see if they would be able to accommodate us. The staff was incredibly helpful and set us up right then and there. We had the best day and already can't wait to come back for another great day in the side by sides. 5 star service all around! read more

Wanted the experience and there are many companies to choose from but, I believe we chose the wrong one! I am a Jeep owner and have been doing off-road activities most of my adult life. There is nothing like being talked to like an idiot by someone half your age, which is how I felt while getting the instructions. The waiver was LONG and I signed my initials about as many times as when signing a mortgage. They warned of $300 fee for tire sidewall damage (which no one can control) and tipping hazards and made sure that I knew they were holding $3K for potential damage. Then, outside, I realized the tires were old and the vehicles didn't look like they were well maintained. So, I am responsible and could be charged for damage to old tires and old belts that aren't maintained! Nice! We planned to be out for 4 hours. The GPS screens were nice and worked well. If you go on an excursion like this, you will get FILTHY! Dust flying everywhere and it gets EVERYWHERE! They provided bolted water in a small ice chest in the back. It was 105 degrees on this day in July. On the trails the scenery was beautiful and the trails are rocky - lots of bumps and, some minor technical skills are good to have on some of the rock obstacles, with alternate paths on most of them. About 3 hours in, the vehicle broke down! We were on the 2nd trail and evidently, the transmission went out - stranded with 3 bottles of water! Called Outback and they told me to "rip on it" - what? It wont move forward, only backwards, I assured them. Once again, I'm the idiot right? Well, we will send someone out to get you - takes 15-20 minutes. Close to an hour later, someone shows up. When we got back, it was like nothing happened - sorry that happened - here is your receipt, thanks for coming! All-in-all, the trail views/experience was good but this is a company that does not maintain their vehicles well and charges their customers when things break - read the other reviews and see. they also have a problem with being truthful - again, read the other reviews. This appears to be a pattern. All of this borders on, if it isn't already negligence. Shameful - I do not recommend Outback ATV rentals. read more

Thank you Outback ATV Rental for an amazing day. Highly recommend for Sedona off-road adventures!!! read more

Outback ATV Rental - ATV Rentals/Tours Near Me - Sedona, Arizona

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Great experience renting to a group of riders. Super friendly staff, informative, and the machines worked great. They slid in a cooler of iced water bottles, which was unexpected and nice. Overall a great experience. We did the 2 hours which probably wasn't enough time so would recommend the 4 hour rental. read more

WORTH EVERY PENNY! I'm no adventure pro, but Outback ATV made me feel like one! I did an 8-hour rental, Polaris 2XP 1000. Here are my favorite things about my experience: - Communication and transparency: What you see is what you pay! Got questions? Carolyn and Debbie answered all of my questions and welcomed my calls. - Pricing: I looked at all rental possibilities and I feel so happy with my decision to rent with Outback! - GPS/Tablet: Easy to use - Ease of ATV use: Totally easy to drive for a newbie! Here's what we did during our rental: - Broken Arrow Trail to Chicken Point (1.5 hours incl photos and hanging out) - Schnebly Hill to the overlook (1.5 hours incl photos and hanging out) - Vultee Trail incl Devil's Bridge, Vultee Arch, and a neat cabin (4 hours round trip) - LOTS of driving through mud (on purpose) which was so fun - It rained the day before--ideal conditions for one with allergies. Didn't wear a gaitor/mask since the dirt wasn't flying up. Tips: Ask questions, plan your trip, and have FUN! read more

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Great experience! Super efficient from the time you arrive getting you out on the trail...

I did some empowering girl off-roading! Thank you for the mind-blowing experience! ATV rental company: Outback ATV Highly Recommend Amazing staff and customer service This company seriously takes care of you Anyone can drive these bad ass machines! If I can do it, you can do it! I had a Permanent-Grin the entire time!!! #bestcustomerservice #atv #ridingsedona #outbackatvrental #triphighlight read more

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The staff were very friendly and helpful, and the equipment was well-maintained. Easily one of the most enjoyable excursions I've had lately... would highly recommend! read more

Great day on ATV in Sedona. Good way to hit the trails. So much fun. Friendly and helpful. read more

Outback ATV Rental - Mid day in 2 seater. Lots of fun. - ATV Rentals/Tours Near Me - Sedona, Arizona

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Great day on the trails with my daughter yesterday. The staff in the office were awesome! They explain everything but it is QUICK so listen and ask questions. The trails we went on were very challenging to us as novices but we had a blast. I know what a milkshake feels like though. Haha. I'm sore today. Definitely stop at the archeologic site and spend the $5 to get up close to the rock face and see the pictures that were drawn on it and the dwelling remains from 1,800 years ago. Incredible. read more

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What started out a a fun family adventure ended in a rough day with a steep price tag. During our intro to the atv, the team continued to tell us no donuts, be safe, etc. Being the safe group we were, we mapped out the selected trails, accounted for the recommended drive times, and set out. Unfortunately during our outing, we drove over a sharp rock that punctured the side of the back tire. Immediately the tire deflated and we were stranded. It took roughly an hr for help to arrive. This ate into our paid time, but we let it go since we were stranded pretty far from the main hub. However, when the man arrived to help us, the only words he said was, "you're going to have to pay for this." In response, I asked what we could have done differently since we were not driving aggressively nor off-trail as they had warned us not to do. He looked indifferent and said, "they'll talk to you when you get back." When we arrived back (driving slow af since we were already freaked out), we were told that because the puncture was on the side of the tire, we had to pay an additional $258. Insurance only covered the tire tread. We were also told that we should have driven slower, as in 2-3 mph over the rocky portions! When I pointed out that based on our location and time, there was no way that we were driving the atv recklessly, they shrugged it off and said it didn't matter. Pay up. Long story short, avoid this company. Find another place with more a understanding team or risk having a hefty bill and leaving with a not so fun family memory. read more

Super friendly people who were well prepared to help us enjoy the day exploring. They had a GPS tablet dash mounted with trails marked and a map to take with us. This allowed us to explore and find great trails to explore and ride. They has a lot of options for off road Polaris vehicles to use including 2, 4, and 6 seaters. The vehicle we used was a four seater and had 780 hours on it. The suspension was much stiffer that I expected and was used to. It may have been the number of hours on the machine, the tires, or the suspension adjustments they made. The stiff suspension made it a rattle box with the roof panel and doors. My suggestion is to let the suspension float more and add rubber buffers to stop the insane rattling. We still had a great time and loved exploring the trails around Sedona. read more

The best, I have rented jet skis, heavy equipment and vehicles dozens of times in my life but have never had a better experience. The vehicle was clean (not for long!) and in perfect mechanical order. I can't say enough about the staff , they make Starbucks look like the corner quickie mart. No muss, no fuss . GPS tablets and a full cooler full of water bottles and Ice for the road. Don't waste your time anywhere else. J & K Woodard Everett ,WA. read more

We were visiting from NJ and looking to have some fun!!! Outback ATV did not disappoint.... We stopped in looking for information on an all day rental and the gal in the office was super helpful.... She was full of knowledge on each trail, explained the layout extremely well.... We decided to book a full day of adventure!!! We showed up the next morning, a quick check in process , some paperwork and we went on our way.... It was a bit chilly so they added some blankets and packed us a cooler with water which I thought was a nice touch!! A ten out of ten from us!!! read more

Awesome people and really educate you on where to go. And cheaper among other places,

There are numerous atv rentals here in Sedona but we decided to go through outback atv due to their 25% off promotion and how receptive the staff was to any questions we had. All of the staff members were very easy to talk to and even allowed us to sit in each of the atv models to see which one we liked prior to booking. They also explained how the pricing broke down and how the insurance works. We got the $15 tire insurance just in case we accidentally popped the tires on the trail. The trails are VERY rocky to say the least. Upon check in time at 7:15 am, they gave us a quick orientation of how to use the vehicle. The whole process took 10-15 minutes. They even said they had no issue if we went through mud, just keep it off the roof. After that, we were on our way to explore. We had a great time on the devils bridge trail and schnebly hill off road trail. The only downside I saw was that the tablet provided was a bit difficult to use. We ended up using our iPhones to map us to the trails. Some tips if you're renting 1) rent at the earliest time available (Sedona heat is too hot in the afternoon) 2) check out YouTube videos on the trails you are planning to drive on so you're familiar and 3) if you want to take your time, possibly rent the whole day rental. We felt a little rushed because the walk to devils bridge took up an hr. (You have to wait in line to take pictures) and we had a 4hr rental. Lastly, Check out was very convenient. We had no damage and they refunded the $3k deposit immediately. And another thing I appreciated was that the staff seemed to genuinely appreciate our business and presence there. read more

Outback ATV Rental - ATV Rentals/Tours Near Me - Sedona, Arizona

We rented a 6 seat Ranger online on a Saturday from 2-6pm. The office staff was very helpful and informative. They let us know some trails were off limits for the vehicle we rented and gave us a laminated map with the trails outlined. I found that very helpful. There was a tablet with GPS included and 3 helmets for the kids. Other members from our group rented theirs from another location down the road and they did not get GPS. Keep in mind our phones didn't work at all while on the trails so this was a lifesaver. Overall we had a great experience. Highly recommend this location for Sedona UTV rentals. read more

Outback ATV Rental - Ranger UTV - ATV Rentals/Tours Near Me - Sedona, Arizona

Phenomenal full-day rental with Outback! We rented the Polaris RZR Pro XP, and what a capable UTV! We were able to cover 3 full trails with time to hike, relax, have a picnic and more. The RZR was practically new and handled like a dream. We rock crawled ledges, scrambled rocks, and hit puddles all day... I'm ready to sell my Wrangler when I get home! read more

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Look no further Excellent customer service, outstanding ATVs, and great trail maps that are on an iPad. From the moment we walk into the office and we're greeted by two wonderful ladies that were so helpful in showing us all the options we had and the guy explaining the brand new Kawasaki ATV we were going to use, all were great and professional. Lots of places to rent in Sedona, but no need to look any further than Outback. The four of us rented two Kawasaki's and did the pink and purple trails, save the pink trail for last , you will need your four wheel drive to make it up some of the hills, so much fun! read more

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Great equipment at a great price. My family and I went last minute and in rather inclement weather and they still worked with us to give us the experience of a lifetime. The trails were slick with rain but we still had a good time. They have detailed maps of the area so you won't get lost. Top notch equipment and top notch staff! read more

Outback ATV Rental - Top of chapel hill. - ATV Rentals/Tours Near Me - Sedona, Arizona

Great service and reliable equipment. Good rates. Beautiful day in the scenic deserts of Sedona. read more

Outback ATV Rental - ATV Rentals/Tours Near Me - Sedona, Arizona