Poor customer service experience. I brought my bag with manufacture defects to have the warranty…read morehonored within the 1-year timeframe. I was informed my bag would not be accepted because it was "well loved." Staff commented that it was "dirty" and "overstuffed." They informed me they could not honor the warranty without sending pictures to headquarters. The defective areas were not wear spots. It is where the piping and exterior finish material come together, which are not points of tension. The fabric was likely cut too short in the manufacturing process which allowed it to pull through the stitching and fray along the edge. The bag was in the footwell of my vehicle and got dirty with the normal happenings of a family ski trip, and took a quick wipe to return to its normal condition, not relevant to the manufacturing defect. Upon clarification, staff confirmed not all warranty claims need to be confirmed with HQ, just the ones they decide to send to HQ. The manager was contacted by phone and approved the warranty exchange only after I pressed the imposed verification policy, which seemed excessive.

Love this store. Still have a pair of shorts from like five years ago…read more Fitness/work out gear. Located on Patricia street

Always great customer service. Sale on when we stopped in…read more(Patagonia!) If you're looking for clothing, shoes or outdoor gear, stop here.

Went in there to get my bindings mounted on my skis and to casually look for a pair of boots. They…read morewere quick at helping me out and getting my skis mounted ASAP. I thought I would have to come pick them up another day, but they had them mounted within an hour and a half. While waiting I started looking at ski boots and the guys/girls there were a huge amount of help. Listened to what I had to say, what I was looking for, and gave me a number of options. While I was trying out sets of boots they said was a good fit, they also helped out my girlfriend even though she admitted she wasn't going to buy anything that day. They listened to what she wanted and told her not only about which boots they had in store that matched that description, but also about other boots they didn't have in store that would be great for her (and which shops in the area had them). Overall it was a sweet experience and I'll definitely be going back there for ski gear (or any other gear for that matter). Cheers to some sweet service

Love this store. Lots of great Souvenirs and items. Huge…read moreassortment of moccasins. Located on Patricia Street

Went into every shop in Jasper, Banff and Lake Louis and you will notice they are all the same! BUT…read moreNOT TIMBERWOLF!!!!! Clearly a step above, clean, organized and DIFFERENT THEN THE REST!!! Moccasins, Mukluks, Ammolite Jewellery, Boss Watches, Minerals, Rocks, Carving and Resort clothing.... All at the lowest prices I could find. I will come back for sure

Great service. Saved me hours in a laundromat on a lovely day. Really pleased with the extra care…read morethey took with my clothes.

This business offers both self service and full service laundry, as well as art and stationary…read moresupplies. There are places to sit, WiFi, and staff is very helpful with recommendations for local restaurants and attractions. Location is in the basement of building next to Post Office.

I absolutely love this place. My current favourite shirt is from there, and the prices are…read morereasonable for the quality of the clothes. Must visit.

Originally from Ontario, owner Shannon Allman has made it her mission to infuse contemporary urban…read morelines into this small town. This petite shop carries plenty of Canadian lines like Gentle Fawn, Orb, Arson, Kersh and Dex, plus pieces from BB Dakota and Vero Moda. Offering a precise selection of versatile items for a smart-casual look. The vintage inspired coats are stunning standouts and reason enough to pop in. Bonus: the leather couch in the back means your beau can rest his weary legs while you cruise the racks, and the reasonable prices mean you can stuff your suitcase. -LOU LOU Magazine February issue