I'm in the market for new hearing aids and will never purchase Oticon again. My Audiologist recommended many other brands and not Oticon. There are much better hearing quality brands; don't be duped by Oticon saying they have AI. It doesn't work. I had non-stop issues with hearing, programing, bluetooth, pairing and support issues with them. My Audiologist let me know how rude they were to her when she contacted them for support. Their Customer Service sends out rote scripted information that doesn't answer questions I asked. They don't train their Cust Service staff and when pushed they told me they can't help. I spent near to $7,000 and have nothing to show for it. read more

I will not never buy these hearing aids again! Oticon does not care if their products don't work. Once they have your money you no longer exist. Customer Service was rude to my Audiologist and refused to help me on 2 important issues. The phone app broke and took over 1 1/2 years to correct. They sent me and my doctor instructions that didn't work, and they didn't care. They also, refused to support the rechargeable battery replacements. I spent $5,800 and my insurance spent $6,000. I was under the misguided impression that Oticon would stand behind their product. They don't. I no longer use their phone app because my iPhone provides the same support as Oticon app. I hope Apple offers hearing aids; they would cost $hundreds instead of $thousands and they'd work, plus Apple has great Customer Service. read more

the hearing aids by this company suck and are very expensive do not buy support also sucks garbage worth about ten bucks but cost 4000.00 read more

The behind the ear hearing aids are good enough - UNLESS YOU WEAR GLASSES. Oticon evidently thinks the answer to wearing glasses is to throw away your brand-new hearing aids and buy more expensive models. Their customer service is a joke. Look elsewhere if you wear glasses. read more

Not in a good way. I left my job of five years and accepted an offer here in the Government Services department. I liked the Supervisor initially. The Team Lead was intimidated by my ability to learn the job quickly (it's not rocket science) and went out of her way to sabotage me. I explained to her that I was a hand on learner. Yet, she had me sitting tandem, listening to calls for weeks. She kept reporting to the Supervisor that I was not asking questions, and I told him that I was taking notes but did not have any additional questions. I would more than likely have questions once I began working and ran into different scenarios. Everyone else told me how well I was doing and how fast I learned but the Team Lead, who was friends with the Supervisor, refused to allow me to work. One week, she went out of state for work. That week, I was able to work independently and received more praise for how well I was doing. When Team Lead returned, she was upset that I was actually working, complained to the Supervisor and placed me BACK in training tandem. She also complained to him that I was quiet. Mainly because I refused to share my personal business with her after I learned all about how she married the man she cheated on her twins father with. Although the Supervisor seen that I was capable of doing the job, he informed me that he didn't think I was a good fit and I was let go right before Christmas. It was like he had no mind of his own, and apparently no heart either. I was crushed. I have a relative who works there in a different department and I was embarrassed for her and disheartened. For a while, it made me not want to work again. Thankfully, I now have a position that I love and make more money than I would have there. Ms. Team Lead should not have felt intimidated. There's no way I would have gone after her job. I would have been her boss. Clearly she was team lead for her ability to do her job after a number of years but everyone is not meant to lead and she wasn't the brightest bulb. Not to mention, I found out that she was fired before and only brought back because of her relationship with the Supervisor. He let his personal relationship with this woman ruin the holiday season for me and my children. The company itself seemed like a good place to work. But you have to question the type of people that would put people like this in decision making positions. read more

Oticon has the best hearing aids. My grandmother wears OPN1 behind the ear and she is so happy with the clarity of speech and how well she can hear the TV, I would highly recommend. Customer service is great. And the rechargeable battery kit is very helpful. In the past my grandma would have to change the batteries and she had a very difficult time because of the numbness in her fingers. Now she places them on the charger over night and doesn't need to worry about doing that anymore. read more