This is a quality print shop, which was also a godsend to me during COVID, when the public library…read morehad unpredictable hours. I have only one qualification: there is a member of the staff there with discernible body odor. Although a helpful person, someone needs to take him aside and remedy the hygiene issue. It is offensive to customers. Thank you.

I have been using Port City for my art business for several years, and have always been happy with…read moretheir service, products, and willingness to fine tune their work to please their customers. Excellent people to work with!

i am disabled and homebound and the pick up and delivery of the laundry is invaluable. Great…read moreservice and they care.

A staple of our community. Always friendly and helpful. Always accurate counts and prompt payment…read more Could use better parking.

There are nice folks here doing good work. Recommend that you go in person for best results.read more

The products were not what I expected. I wanted quality products and got botched business cards…read moreinstead. The owner made it seem impossible to communicate with and that prolonged the process.

I brought a very sentimental family piece to mad river to refinish before I moved out of state. I…read morewas very clear on my timeline when contacting him about the project. I dropped the piece off on 6/20. Mind you I live two and a half hours away and drove to him because this project was important to me. He told me he was running a three week turn around and I explicitly said I would be moving 7/22 many times. This was never discussed to be an issue. By July I had heard no updates and reached out multiple times for communication with no reply. On 7/8 I got word from the wood refinisher he subcontracts with that she had not received the piece and could not complete her end on time. At which time I tried many times to contact mad river only to find out they were on a two week vacation which was never communicated to me. At this point NO WORK had even been started! And there had been absolutely ZERO communication from Mad River Upholstery. So after having my piece for a month I picked it back up (again driving two and a half hours) and they had done absolutely nothing. No communication, no professionalism, no time management. Disappointed is an understatement. All he did was waste my valuable time. This business is poorly run and he should be embarrassed. Do not trust anything valuable with this company!

I've brought numerous pieces of furniture to be upholstered to Mad River and have never been…read moredisappointed. They do amazing work in a very timely manner. Very happy with their work and will continue to bring future pieces to Dan.

Excellent service with fair prices. Not only do the staff have up-to-date training but they go out…read moreof their way to be sure the customer understands the nature of the repair and how to prevent future issues

Brought in my netbook to have it repaired. I had recently dropped it and thought the jack insert…read morehad been damaged because it wasn't charging at all. Turns out it wasn't the jack insert that was the problem, but the charge cable itself. They ordered a new cable for me and i had my netbook back in working order in a shorter time then i had originally anticipated. The cable was extremely affordable and works great. The staff listened to what i had to say on my initial visit and were very pleasant to interact with. Just an all round great transaction from start to finish. Highly recommended!

Found the original owners manual and information for our propane fireplace and figured why not call…read morethe company who installed it. Explained what the fireplace issue was (wasn't igniting) and was told it's a $149 service fee plus roughly $50 for the part. There was a 3-5 week waiting period- fine it's busy season. Called after week 2 just to see if I could get on the schedule in the next couple weeks. Rich called the next day and said he would come on Saturday. Awesome. He came, cleaned it, changed one part. Unfortunately I had to leave for an event. After getting back home I was told it was $300. More than shocked at that since I was told it would be $200 when I first called. Rich called a few hours later and said my husband shorted him $200. Said he put the money in his pocket and left, that he didn't have any other money in his pocket so he had to of shorted him. Found that hard to believe as we are a small business, we would not do that. By the time I called rich back, he then said he must have lost the money and forgot he had $101 in his pocket prior to coming. I asked for a receipt so I could look into why it was $100 MORE than what I was told initially. Rich refused to provide one cause he's "saving me money". Contacted the company 5 times within a week and even showed up once. Same story every time, Pat (service manager) is not available. FINALLY got in contact with Pat and wow. Incredibly rude. I could barely get a word in, could barely explain what happened. Pat continued to talk over, only backed up rich. Stating "time is money" and if it takes longer they have to charge longer. In my experience with contractors, a service fee is a service fee. It could take person A 2 hours to do something but take person B 5 hours to do the same thing. Originally said the part I needed was $50 then went to $100-$120. I finally just talked over Pat enough to say I am done with this conversation, I promise to NEVER return. Should have called another company. If you are referring out sub-contractors then you need to advise your customers you are referring out. THEN you need to let your customers know there COULD be higher service charges since the referred people don't work for you. You also need to let your customers know that your service charges "START AT $149". None of this was explained to me- first time customer here. Here I am thinking I'm spending $200 to get my fireplace fixed and working again, just to spend $300 and a complete hassle. I truly thought a company like this, and being a first time customer, would have made things right. I should have known when Pat refused to call me back.

Service after the sale is Oustanding. Clearview Fireplace are true professionals. First and…read moreforemost they had[have] a Pilot Assembly 3 Way replacement part that is no longer manufactured by the company who sold me my fireplace. The price is amazing. The part warranty is 3 months. My first part arrived and was installed by an HVAC contractor. It lasted for only 1 week. I called in to report my problem. The customer service rep asked me to describe my problem. She said no worries. We will send out a new part by FedEx 2 day, with a return label to send back the defective part. Just as she promised the parrt arrived quickly. My HVAC contractor just installed the new part. It works! I will return the defective part by FedEx first thing in the morning.

ive never had a missed delivery or scan from this place and the staff have always been extremely…read morehelpful with my questions thanks guys,sorry for the 1 star i know its not ur fault