My experience at James Free was amazing I went in to have a battery put in my watch. Michael Gudger…read morewas very professional and kind , my experiences in other stores I had been treated me like I was an interruption to there day. I told Michael I was retiring this year and I wanted to treat myself to a new watch at some point. Without hesitation Michael started showing me watches we talked like we were old friends as I looked at a couple of watches. The fact that he took his time with me knowing I was in the looking stage was impressive. I will come back when I'm ready to purchase and see Michael. I came in for a watch battery and left gaining a new friend. Thanks again for a great experience. Jerry Allison

Super friendly sales staff and a great selection of jewelry and watches. The new renovations are…read morebeautiful, very upscale feel but still comfortable.

The best place for jewelry! Customer service is 1000% The employees go over and above for their…read morecustomers who feel like friends by the time you leave. Trustworthy and all around great people!

Issac was super helpful! I got my boyfriend an anniversary gift and it was great! Their watch…read moreselection was the best by far. The citizen's we ended up finding were great! Their Alexandrite selection was beautiful too! And all repairs are in house. We'll for sure be back.

Nice selection of fine jewelry. Great customer service with warm, friendly staff. Great work on…read moresome repairs and design work!

I received unprofessional treatment from Scott Hannig at Elizabeth Diamond Company at 7245 Far…read moreHills Avenue. He removed my stones from their original setting without my permission! And yelled at me when I brought this to his attention! Respectfully Terri M

I had inherited several pieces & had some of my own and wanted to incorporate into 2 rings. Nick…read moreworked with me to design exactly what I wanted. They are perfect!

My watch didnt last 12 HOURS after they replaced the battery. AVOID. Posted a pic below.read more

Went to take some 18k gold in told me it was $140 per penny weight over the phone. Got there then…read morethey told me it was only 120$ per penny weight. then they told me my 18k gold was only 14k even though it tested between high 16 to 17.5 on their Xray so now it was only 100$ per penny weight. When I was in there a few days previous they told me it was 18k. Years ago this place used to be fair but don't think I'll ever go back. Make sure to get some other quotes before you just take what they offer, they seem. I miss the old owners.

I am genuinely shocked by how unprofessional this business is…read more I tried to buy an item from Belmont Coin & Jewelry. I emailed twice and called three times. When I finally reached someone by phone, I was told -- directly -- that they don't have time to answer emails or take calls because they are too busy. Read that again: too busy to answer customers who are trying to give them money. There is no proper online ordering system, no follow-up, no basic customer service, and zero respect for potential buyers. If you don't want to sell online or respond to inquiries, then don't pretend to have a website that suggests otherwise. This is not how a legitimate or serious business operates in 2025. Ignoring customers and brushing them off with "we're busy" is unacceptable. Communication is the bare minimum -- and they completely failed. If you value your time or expect even basic professionalism, look elsewhere. What a mess.

Our first visit today was to sell some scrap gold. Michael was very knowledgeable, professional,…read morefair, and friendly. We will definitely be returning for purchases, repairs, and maybe more gold sales. He has an event In October 2025 with a national company coming in to appraise and possibly buy numerous items. We're glad we found him and highly recommend Michael's Jewelry!

This shop is a great find. I had necklace made and others repaired. Very happy with their work.read more

I had a piece of jewelry that meant a lot to me and I went in and Eli was amazing. She repaired…read more the permanent bracelet in no time at all and was so sweet . She even cleaned a very special ring that I had designed and purchased from there. They all are the best. And their open house was amazing!!!!

expected transparency, expected that my silver bullion would be tested, a documented buy bid…read moreoffered which would take about 45 minutes for what I had provided. I got 10 minutes, no explanation how the silver was evaluated and I felt like a mark. This is NOT the place to sell gold or silver coins. It was rushed, lacked documentation , the apointment setter said it will take awhile for all of this, and this was not consistent with the 10 minutes that I got.

I sold 7 pieces of inhereted jewelry to TG Precious Metals in Huber Heights, OH today. 10k, 14k,…read more18k, and 24k. Professional treatment. Their testing is very thorough. Each piece tested two ways. Fair prices. Nice people! I have bought and sold with them over twenty years. Highly recommended.

I love this place. I sold gold broken necklaces, ear rings and a wedding band and got $200 in…read morecash. This was just what I needed to pay my bills this month. It really helped me out. I looked at their jewelry and it was beautiful there.

We recently needed some repair work done on my wedding set. Chere was very personable &…read moreprofessional. The reset & repair were completed a full week ahead of the estimated completion date! We were very pleased with both the quality of the work done & the customer service!

By far my favorite Jewelry Store in the area. They don't come cheap but have a great selection on…read morejewelry. Sign up for their newsletter. You then get free jewelry once or twice a year.

Great selection, excellent service and value. I found a gorgeous necklace for a much appreciated…read moreChristmas gift.

Excellent selection of silver. Lots of chains, rings, bracelets and pendents to choose from. They…read moreare available to assist but not pushy. Different price points and unique gift ideas.