Stay AWAY. Our hotel set up this reservation for us. We walked up and told them we had a reservation at 7pm the guy immediately said NO! I said, oh, our hotel called (gave them the name of the hotel and woman who booked it) he said NO! Then another guy came over and I explained that our hotel booked our reservation for us at 7, he also said no and told us to leave (at this point people we walking in behind us with no reservations). Finally the owner (or what we thought was the owner) came over and again we explained that our hotel made the reservation and he confirmed and seated us promptly. Once we sat down the guy that said no and told us to leave was our server (uncomfortable much) anyway, we ordered (two starters, two mains, a side, and drinks). As we waited (30 mins), we were served our drinks and everyone around us (that was seated after) was receiving bread, drinks, and first courses. We had nothing... like they were actively ignoring us. We didn't say anything we figured it could be the slow Italian way- which we love, finally about 45 mins in EVERYTHING comes- except for my pasta... we figured it was coming. My guest finished her dinner and my main still hadn't come... we sat for another 20 mins and finally said something - at that point they acted like it was coming but wanted me to remind them what I had order. I politely asked for the check and they argued and said it's coming what did you order. I told them if they could remember what I ordered- especially if it was "coming" I was leaving. I paid the bill (which they add 10 more dollars to the total when I saw my Amex charge - which I will take up with Amex) and left. The point is- I can deal with service thy is slow but not service that ignores, is rude, and argues. Just a heads up. Food was actually okay-ish but a bit of a tourist trap. read more