Good store to shop at. The store has a huge variety of trendy clothes, accessories, and basics at…read morereally affordable prices, which makes it easy to grab a lot without overspending. The layout can get busy, but it's well organized enough to find what you're looking for. Staff are generally friendly and helpful, especially at checkout when things are moving fast. Overall, it's a great spot for stylish finds on a budget, and I usually leave feeling happy with my purchases.

First time I have ever been in one of these locations. The last time I was at this mall when this…read morespace was active, it was a Best Buy. Then is was shuttered and under construction. Now, Primark now holds house. I wasn't even sure what it was all about and I was just going to bypass the store. However, I am glad that I came in here, I was able to get some shorts and tees. When I think of a comparator I think of mix of H&M and Forever 21, but better quality. The pricing for the basic, no print clothing is pretty good. The clothing is comfortable and great for lounging. They do have a selection of printed tees, but none were catching my eye. I may have to make another run here to grab more items to fill out my closet.

Manager tried to insinuate that the dress I was trying to return had been worn. It had a stain yes,…read morefrom when my three year old tried it on, she's three, yes, she may have stained it and that's fine. Or, perhaps it was stained in the warehouse since it was ordered online, but please don't insinuate that she wore the dress out, and I was trying to return it. There's a considerable difference in the two. Won't be returning to the store. I'll just buy online from here on out. I spend thousands on clothes from this place, money is really no object for me, I don't need to pull hustles to return clothes for pennies. Geesh.

I love JJ, unfortunately, it is out of my budget. We may bought from this place once. But sometimes…read morewe received gifts from this shop. Amazing design and outfit. Love it.

Great inventory with friendly and knowledgeable staff. We'd buy here and online.!!!!!!!!!!!!!!!!!read more

11.28.22 This was my…read morefirst time shopping or making a purchase at one of their many locations. I am late to the trendy scene and discovered them this past year after seeing people I know wear their brand. I know it's expensive so thought now was a good time to check then out. Everything in the store was 50% off. There was also a 60% clearance rack. Upon entering I was greeted and informed about their promotion. I saw a cute sweater that was just too large and unflattering on me. I purchased two long tees, one red and one pink. I'm happy that the sleeves were just the right length. Many retailers I shop at don't offer petite sizes so the sleeves are always too long or baggy. Their apparel is really cute and I am glad that not everything is imprinted with their large whale logo on it. I am definitely adding this to my list whenever I shop at the mall, but only when it's a big holiday and there are good sales.

Employees need to get off their cell phones and help the…read morecustomers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jennifer jump in and help me and my wife, we were looking for a dress for our daughter that we…read morecouldn't find and she found it in less than a minute, it was a good price for every peace we bough from shoes, dress, t-shirts. etc......

We visited the store today. They have a good selection of clothes. I found a really good deal ona…read moreRalph Lauren Dress! I love it only $32 dollars since they have an extra 25 % percent off on red tag clearances! So i was very happy about that. The young man ho helped me with my return ( a drss that is full of sequins) he was so nice but sadly i didn't get his name. Also shoutout to Naya! She was phenomenal. Amazing customer service. Very agreeable and so very nice! She checked us out since we purchased new items from the store. She had such a great aura to her that she was so lovely and it made my night, especially it is almost closing and she still had a lot of energy i love that for her!

This Nordstrom Rack is tucked away in the rear sort of the rear of Columbia Crossing…read more Parking is plentiful, just not directly in front. Its normally quiet and steady customer traffic. Ive never had any issues coming to this location. I didnt find what I went for but I definitely found some nice clothing articles and flat shoes. Im not a fan of looking/searching through miscellaneous racks of clothes. It just annoys me. I managed to do such today for a few minutes not long and was out. The line was a little long because of a couple customers at the counters but all in all it was good.

LADIES ... don't judge me. This has been my go to spot for my undergarments for 20+ years. Their…read moreever-present deals (today we were blessed with 50% off), quality selections (not just Hanes but Bali, Maidenform, Playtex, Champion, and MORE), inventory (will spare you the sizes we needed and SUCCESSFULLY acquired) and customer service NEVER disappoints. Today, my just shy of 25 year-old daughter FINALLY agreed to give them a try and ABSOLUTELY agrees with what I've been saying since she started needing intimate wear. Both of our salespeople were amazing today. The first young lady expertly measured and got us started (my most sincere apology for not knowing her name) and Alexandria sealed the deal resulting in a very happy, economically pleasing purchase! NO shade for VS, Kohl's, Target, JCPenny or ANYwhere else. I'm just highly recommending this store for the financially savvy ladies out there who appreciate full-service attention and COMFORT. IYKYK.

Located in Arundel Mills Mall, I stopped in to look around and was greeted immediately & received…read moregood customer service. The two young ladies answered my questions thoroughly and even hooked me up with coupons on my purchase. They have a rewards program if that's your thing. The store is clean and well laid out. Even the clearance rack had some good items in a variety of sizes. This location carries items for men as well.

This location has lots of nice items. There are jeans, slacks, tops and accessories. My focus was…read morejeans. I didn't find anything that was calling out to me.

I received an on-line order that was completely wrong - (they sent a sparkly beige t-shirt when I…read morehad ordered a white cardigan). My order form said I could return it for free utilizing the return slip inside the package - but guess the packer forgot to send that as well. The next day I dove the nearest Gap Factory Outlet (26 miles from my house) to get a refund. Unfortunately, the cashier was a tad confused, which I can appreciate since I was asking her to credit me for something I hadn't really received. She offered to call the manager and lucky for me, Tim arrived and quickly became my knight in shinning armour. After I explained the shipping gaffe, he offered to send it back "for me" guaranteeing my full refund. Oh my, it's been a while since anyone went out of their way with such a sincere desire to provide outstanding customer service. (I thought wow, he really knows how to keep customers!) Tim, please know that your efforts made a difference, so thank you again. To Tim supervisor: be sure you pass along kudos to this stellar employee. Lorri

Great place. One of my favorite part is that they offer 15%…read moreoff if you donate some clothes. We always bring in unwanted clean clothes to get the steel. Guess also have similar programs.

Very rude employee. Miss Jesse the manager blindly supported her employee. Without understanding…read morehow rude she actually was. Terribly disappointed with her treatment of a customer with an actual real complaint. Good customer service and good attitude starts from the top down. US army retired

Arundel Mills is a solid mall. Tons of stores to visit and plenty of great options for all things…read moreentertainment. If you're not into shopping but in for a great walk, you can easily get miles and miles of a walk indoors.

3.28.26 I used to…read morereally enjoy coming to this mall, but in recent years it has noticeably declined. Many well-known retailers have closed or are in the process of closing, and they're being replaced by lesser-known stores that don't offer the same level of quality. Two retailers that are closing are Eddie Bauer Outlet and Saks Off 5th. Parking has also become a major challenge. The lots are consistently overcrowded, and it's not unusual to spend a significant amount of time circling just to find a space. During our visit today, my husband and I arrived around 5:15 PM, only to find that a shooting had just occurred. Patrons were evacuating, and traffic quickly became extremely congested as everyone attempted to leave at once. I do hope the remaining retailers I enjoy continue to stay. Unfortunately, one of my go-to stores, Banana Republic Factory, no longer carries petite sizes. I was totally bummed. On a more positive note, I did notice signage for their rewards program, Simon+, which seems like a nice incentive for frequent shoppers. More information is available at https://plus.simon.com.