I joined this gym recently and what I noticed is not only is it ultra friendly but it's also all…read morebusiness. It's not a fashion show... it's not meatheads... it's just people working out who go there to do exactly that. The equipment is solid, tried and true. Bill is a great owner who treats his members like family. If you want a place that isn't a big box gym, that provides a fantastic workout environment, and has very competitive monthly rates with no hidden fees, you NEED to at least come for a visit.

Great price. Amazing staff and owner. They were very kind and helpful and went out of their way to…read moreassist me when I came looking for information. Really good hours as well. Would've gave 5 stars however the gym is a tad bit dated and the equipment looks well used. Other than that, it was a very positive experience.

10/10, highly recommend. After moving to Whitby and joining The Den, I quickly realized The Den…read morejust doesn't compare to other gyms I've been to. We were invited to come check out a class and immediately signed up. The coaches are extremely knowledgeable, consistent and genuinely care about the community. Their level of care motivates their members to try new movements, improve their fitness and keep pushing to get stronger/faster. They take the time to understand everyone's individual fitness goals and journeys, help members achieve them and celebrate when they do! The gym itself has a wide range of up to date equipment and the programming is very fun - providing a wide range of modifications so everyone is included, every class. Any and all fitness levels are welcome, in-fact, encouraged to join in. I love everything about this place!

From the owner: We treat our clients as people, not numbers. Our classes are smaller in comparison to a normal…read moreclass workout size. This ensures each member gets the time and hands on from a coach. We believe this is essential in completing goals, and progressing in your fitness journey.

Having attended Premier Fitness in 2012 and then continuing at same location when it turned into LA…read moreFitness I've been a member of this gym for 14 yrs. This is the worst management I've ever seen. The place is incredibly dirty. The worst class schedule. Unfairness with the machines where someone can get off a machine and "stretch" forever while others are waiting for the machine. Ridiculous. Shoneika and Ana are totally incompetent managers. Shoneika is incredibly rude.

Dear LA Fitness Management, I am writing to formally express…read moremy dissatisfaction and frustration with the extremely unprofessional and inefficient administrative service I have experienced at your facility. The lack of proper communication, disorganized processes, and repeated errors in handling basic administrative matters have not only caused significant inconvenience but also resulted in undue stress and what I would consider harassment. Despite multiple attempts to resolve issues through the proper channels, I have encountered persistent delays, unreturned calls/emails, contradictory information from staff members, and a general lack of accountability. This level of service is unacceptable from a national gym brand and has severely impacted my confidence in your organization's ability to manage member relations effectively. It is disheartening that instead of focusing on my fitness goals, I am forced to deal with recurring administrative headaches due to no fault of my own. I urge your management team to take this matter seriously and implement corrective actions to prevent similar experiences for other members. I request that my concerns be addressed promptly, and I expect a formal response outlining the steps LA Fitness will take to improve its administrative practices and ensure respectful treatment of its members. You have charged me membership fee twice by tapping my dad's debit card twice, saying the system/computer was slow When I showed you screenshot taht my dad TD bank statement clearly showing $ 224.85 was withdrawn twicw-June 5 and June 6, 2025--you just brushed it off as "nothing is showing on our end--contact head office You also took anuual fee of $ 77.97 Then you took monthly fee of $ 56.49 - 2 times , $ 56.49 , July 7 and Aug 6 When my dad disputed the doubly charging membership fee to TD , and his second amount $224.85 was returned, you messed up my membership in your computer Now I vannot go to the facility as TD has stopped the pre authorised payment to LA Fitness, my dad no longer has faith in LA Fitness and you are not allowing me in your facility I have spent $ 415.80 in just 2 months , all down the drain

Amazing place, very happy and friendly staff that are always welcoming, an insane amount of…read moreamenities and they just keep adding more. If you have kids this place is a no brainer for my family of four it is cheaper then part time daycare for 1 of my kids. There are so many classes and all of them have trainers that make the classes fun and inclusive to all abilities and training levels. The gym is huge with tons of equipment and it is the only gym where equipment is ever fixed or replaced quickly and efficiently not that machines go down very often. Everyone is just so happy here and who can blame them it feels like a luxury country club and the outdoor space in the summer feels more like your on a beach resort. The whole place is always clean and well maintained. If you are thinking about booking a tour, do it. It is worth every penny.

ifetime review The…read moreWORST customer service I have EVER experienced... I'm not a member but you would think the front desk staff, Menka would treat me fairly, with decency and respect. I have been purchasing smoothies at the Lifetime Ajax location for YEARS, not everyday but on the odd occasion... mind you their smoothies are hella expensive but sooo good, so I don't mind to splurge as a paying customer. As of recently I've been repeatedly harassed, taunted and embarrassed by Menka (the front staff) in front of members of the club. Menka gets to pick and choose when I can and can't enter the facility... EVEN after I have spoken to numerous managers who have expressed that YES, though I am not a member I can still enter the facility for a snack at the Life cafe or even a spa treatment. Yesterday, I was accused of being aggressive and angry. Characterized as a hostile, ill-tempered individual in front of many members. Why would I be aggressive and angry when I've been told on numerous occasions that I'm allowed to be here? As a black women to be told your being aggressive and angry when you are simply trying to get clarification on a policy is a harmful, persuasive stereotype. Like everyone else I am entitled to express my concerns in a respectful manner and recognize that treating people with respect, dignity and understanding is the best way to get your point across. I cannot believe they have individuals representing their company and talking to potential members or ANYONE like that! I would hope she would want to deescalate the situation instead of making it worse with the false accusations and name calling, especially while she is STILL working on the floor. I have over 20+ years in customer service and I'm very aware of how to de-escalate customer issues. I too work in the yoga/fitness industry as well as the financial sector and so I am very knowledgable of how to speak to others. She needs major training to alter her bias behaviour, remarks and how to promote inclusivity, so that she can represent the company at their high standards OR find someone else who doesn't have a chip on their shoulder over a smoothie and who can manage the front desk engagement. If I could give NO star, I would honestly speaking, but during my visits, Linda and Ryan have made a powerful impact on my experience. I do want to thank them for their generosity and for coming over to console me when I was tearful, and emotionally exhausted from repeatedly explaining myself. I know where I am welcomed, and I am not welcomed at Life Time even if it's as small and insignificant as a smoothie, how she treats people at the front says a lot. When asked for an apology, Menka stated" I'm sorry YOU feel I was rude. That wasn't my intention." That's who they have working the front desk. That's the apology given, after she verbally assaulted me and embarrassed me in front of members. Unbelievable

Sending this on behalf of a friend. A better job needs to be done in monitoring employee behaviour…read morewith regards to appropriate client-employee relationship boundaries in the workplace. There is a trainer (I think his name is M.J) who is overly flirtatious with female members and in my opinion crosses the line for what is appropriate behaviour. In a fitness studio, it is important to create a safe and trusting environment where members do not have to worry about unsolicited comments that can be perceived as a sexual nature. People want to feel confortable when they're working out - they are in a vulnerable position where they worry about their body, how they look, and will often compare themselves to others. This is not the environment to be taking advantage of people's insecurities for their own personal gain. I sincerely hope that a better job can be done by the management in training employees on how to create and keep a safe space for its members.

Class and Atmosphere: The intensity is quite good with…read more500-600 calories burned on average. The class is usually divided into 60 mins: 20 mins treadmill, 20 mins weights, 20 mins rowing. The one instructor is shared amongst all areas of the class. The instructor will call out instructors for all 3 sections. There is TV screens to provide video examples of how to perform the weight-based exercises. I found that the sharing of the instructor was a bit less interactive, than other studios like F45 where you get more attention from the instructor and do not have to rely on a TV screen or peers as much. I also found the cost of the class to be a bit high considering you are more self directed on the treadmill and the rowing machines, so 2/3 of the class cost is really to do things without alot of attention or instruction. Instructor: The instructors all have decent energy, but I found that it did not push you as hard as other locations I have been to. There is one personal trainers during the class that go around and motivate you, correct your form, ensure you are pushing yourself while being safe and enjoying the class. Fitness Level: I found the instructors here tended to prioritize safety over wanting to have the highest possible intensity. I had my treadmill turned down for speed because I was going "too fast". That is something to note, that the demographic is a bit on the older age group (late 30s-50s) and if you are a young adult you may not feel motivated by your peers. I would say there are certain injuries that would be hard to do in this class. If you have a leg or back injury this would be difficult with lots of burpees, jumping, running, cycling, rowing. Those are common exercises that would be difficult to modify. Amenities: There is a water bottle station. There are areas to place your belongings but they are not locked. The stations are well cleaned, and instructors provide cleansing wipes for the equipment as you switch to different parts of the class.

Since this was an extreme fitness location, it's one of the better goodlife locations. It's in the…read more'whitby date night' plaza so very busy plaza with people that don't care for the pedestrian crosswalk. Seriously, not one car stopped while I was trying to cross. Even an emergency service vehicle didn't give one fuck about the pedestrian sidewalk. C'mon. The gym is very nice when you step in, the front desk associate was nice and it generally looked like a very well maintained goodlife. They had a huge empty floor full of every machine, a turf, squat racks etc. On the same level, they had a salt water pool with a whirpool AND a outdoor basketball court. Amazing. If you go upstairs, there are more machines, cardio and more power racks! Ugh, a powerlifter's dream. There's also separate rooms for stretching etc. Changeroom is also beautiful and clean. Very well kept etc. For the record, nobody has ever tried to sell me personal training at any goodlife so I never had that problem everyone's complaining about.

This place is horrible. The staff were told very clearly that my partner has a history with serious…read moreeating disorders. They thought it was appropriate to make snide comments about her weight. It took ever once of my self control not to go down there. They refuse to cancel your membership and they continue to charge you until you have to get a new card. They just started charging me after over a year of not having a membership. That's fraud and theft. You people are all complete and utter degenerates. If you are trying to cancel your subscription and they are refusing my advice is to break everything and get banned. That is the only way to deal with people this completely brainless.

I have been a Black Card Member now for just over 3 months…read more The value here is exceptional, plus unlimited guest privileges makes this outstanding. The staff are always available and welcoming every time you enter the building. I had some reservations about joining a gym like this and watched / heard about the scams and rip offs, but I can assure you Planet Fitness puts the consumer first. I would and am highly recommending this facility. Glad I joined...... Gerald

From the owner: At Planet Fitness, we believe We're All Strong On This Planet™. No two members are the same - their…read moregoals, routines, and reasons for working out are different - but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Beware: Ongoing Billing Scam…read more I signed up at Ultimate Fitness in Bowmanville about 3-4 years ago, and it's been a nightmare trying to cancel. I've called over 15 times over the years to shut down my membership, and each time I was told it was canceled. Yet, the payments kept coming out every two weeks. I even had to switch banks and consider legal action because they continued charging me -- even going as far as changing the name of the charge to avoid detection. This place is a scam. If you sort the reviews from lowest to highest on Google, you'll see I'm not alone -- hundreds of people have experienced the same shady billing tactics. Meanwhile, they bury the truth under a flood of suspicious 5-star reviews. It's obvious damage control. I personally know a couple lawyers now involved with this situation. Do your research before you sign up. This gym is not worth the stress, the money, or the dishonesty.

Worst management ever! I lost my job 9 days after signing up and have pleaded with them numerous…read moretimes to please let me out of my one year contract to no avail. I have tried to explain that I need to cut costs, but they don't care, and will keep billing me for the full year. Brutal management! I wouldn't suggest to anyone to join there. Worst mistake going there.