1. Ortiz Nick A

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    Pensacola, FL

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    Ortiz Nick A

    5.0 (1 review)

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    12 years ago

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    The Law Office Of James M Burns

    The Law Office Of James M Burns

    (29 reviews)

    Best Criminal Defense Lawyer!…read more James Burns has represented my daughter on several cases and was able to get a positive outcome and cases dismissed. I would recommend the James Burns as a lawyer to represent as Criminal Defense Attorney. I found him to be extremely knowledgeable, very helpful, quite patient, very comforting, and exceptionally professional. With his experience and expertise in the criminal law system of FL and specifically the Pensacola/Walton area, he gave me a realistic and honest view of what my daughter would be looking at for her particular situation. He laid everything out for us in a point-blank manner. No sugar coating - which is what is needed when it comes to criminal defense. He provided the best- and worst-case scenarios and I knew from our first meeting that he would do everything in his power to ensure the most positive outcome possible for us. And he delivered! He will work aggressively on your behalf. He assured me during my initial consultations with him that these cases would be dismissed, and they were. I can tell you this, if he tells you not to worry then you do not need to worry. He gives you his personal cell phone number and tells you to call him anytime. He ALWAYS returned my calls and texts. He explained how these cases and the court proceedings would work in language that I could understand and listened, answered, and checked in regularly and explained the importance for a positive outcome. I HIGHLY recommend James Burns. I will say this--before you call the rest--call the BEST--James Burns.

    This law office is rather incompetent. I could not get ahold of anyone EVER in this office. The…read moreparalegal always had an excuse as to why they couldn't get something done on my case. I had a change in my case from changing custody to just modifying the current agreement. My $5,500 retainer was wasted on bullshit. Emails that they "read and analyzed" but never responded too. I requested them to quit working on my case 3 separate times, I was given a phone call twice. It took 5 months for them to just rewrite an already written document. I have reported them to the Bar in Florida and in Alabama for ethics violations.

    Michles & Booth

    Michles & Booth

    (28 reviews)

    I had an injury at work. My work comp people were great with trying to help me. However, I was…read morefeeling harassed at work for filing the claim. I called Michles and Booth, because of the ad I heard on the radio about Brian Carter. I thought my issues were so small I never thought Mr. Carter, would talk to me, or that I actually needed a lawyer. But I was wrong. Mr. Carter did sit down with me and talk with about the issues I was having at work, and how I was feeling worried, scared, and frighten about the situation of filing this work comp claim. I was always able to call Mr. Carter, and talk with him, or leave him a message and he would call me back. Or I had the option to talk with his assistant Twanda. She is AMESOME!! She listens, asks questions, talks to you as if you are the most important part of her day. We texted, emailed, and talked on the phone. If need be, she would have Mr. Carter call me back. Twanda, is so easy to talk with and share my fears with. Sarida, came in on my case at the end or closing of my case. She was a great help! Sometimes the things we were talking about went so fast at the end. I would have to say ohh hold on, can you repeat that or explain that to me again. I could just see the smile on her face, even though we were on the phone. I never knew there would be so many different things I would have to do to close my case. and Sarida, is kindhearted and patient in explaining things and I enjoyed working with her as well. Thank you Michles and Booth, for having such great people working for you!

    I called to discuss a situation to determine if I had an actionable case. I spoke with an Atty…read moreearly on a Tuesday, he said he would do some research and call me later in the day. I did not hear back from him until Friday morning, after I had made 3 phone calls where he was unavailable. I was unavailable when he called. I made 2 attempts to return his call and was finally told by the receptionist that Michaels and Booth were not going to take my case. That's just rude and unprofessional! Not taking my case is fine, dismissing me out of hand is just disrespectful. I expected and deserved better. I'm giving them 2 stars because the receptionists polite and helpful!

    Ortiz Nick A - lawyers - Updated October 2026

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