Editing to add: I read the reviews after I wrote mine and I don't understand how Dr. Wei still has a job here. So many awful reviews about him in this section and he was the doctor we had. Pretty appalling.
I would give 0 stars. Niantic location review.
My 5 year old broke his clavicle Monday and the ER referred us here. I was impressed that I got a call from them the next day to schedule him and that I didn't have to call. They got him in the following day. (Wednesday) However, in the call she made sure to let me know that they don't take husky, but because it was an ER referral they had to. She also told me that they start seeing patients at age 6 but would ask the Dr. if they would see him at age 5. She called me back and said they would. Ok. So I'm feeling pretty good about the place. My son did not want to be there. He just spent hours in the ER less than 48 hours prior. He was scared and in pain. Our appointment was at 3:20. They took us back to a room at 3:40. The doctor didn't come in until 4:30. At 4 I went out and asked how much longer, the assistant could not give me a time and said he was running behind. I'm like "ok does he know he's five?" Not only that but you can't do ANYTHING for a broken clavicle. The doctor knew he had a 5 year old waiting for an ER ordered follow up and would be in there for under 5 minutes. At 4:20 I went out again. This time I was very upset. I said "our appt was an hour ago, he's five years old, he should have been a priority." I hear the doctor call out from somewhere "he's next!" Doctor Wei comes in, very impersonal, no bedside manner, just not nice. My son was quiet, shy. And the doctor has the nerve to say "sounds like you don't listen very well." Spent, as expected, under 5 min in the room. Didn't even look at his collar bone. Answered a few questions we had and that was that. While I understand doctors run late, there was no excuse for this. I'm certain a doctor looks at his schedule. He knew a 5 year old with a broken clavicle would have been a 5 minute visit. He could have popped in and out but made us wait an hour. And then had the nerve to criticize my son for "not listening." When my son was silent upon his entry to the exam room. Next time don't agree to take a five year old when you start seeing patients at age 6, but at the end of the day, a 6 year old shouldn't be made to wait an hour either. I won't be keeping my follow up appointment for 4 weeks. I'll book somewhere else. Do better. read more