Experience taking Covid rapid test was great. Everyone was friendly. Short waiting time. Was able…read moreto just walk in. They tested me promptly. They were really friendly and helpful. I was called back within an hour with my results.

Made an appointment for 9:30 am to see someone. There is no doctor or physicians assistants. Been…read morewaiting two hours to see someone through tele-health. This is a terrible experience. I would not recommend this facility to anyone. If you are sick, please find yourself somewhere else to go. There floor has dried blood on the floor, dry urine spots on their toilets. Not a clean facility. Last visit here ev

I have had the dubious honor of checking into the Branford Go twice. The front desk deserves kudos…read morefor always smiling while taking care of business. I had an appointment so there was no wait either time. The providers are all positive, knowledgeable and comforting. I left within 20 minutes after a thorough exam. They placed a prescription with CVS and said it would be ready in 30 minutes, and it was! I have a great primary doctor, but didn't want to wait all day for a call back and meds to kick in. Please utilize Urgent Care over the ER. Service is so much better and calmer!

Had a sore throat and wanted to get checked out. They have a way you could book your appointment on…read moreline and they will give a time to come in. I got there on the time given to me and I was in the examining room within minutes. The aid took my vitals and a PA was in the room within minutes. She explained everything to me and I was finished in no longer than 20 minutes. They were a network provider for UHC. My copay was $35.

I have used this walk in so many times for different purposes. My PCP is located in the town I used…read moreto live in which when not feeling well is way too far to drive. I found the staff and doctors on call are always ready to help you. If you are not cured the first time by all means go back. They don't mind a second visit from you if your symptoms haven't gone away. They will help with a better solution. The care I receive is always great, they take the time to listen and I never feel rushed. I feel valued. Office is always clean

I received a mailer announcing the opening of this new Priority Urgent Care facility in East Haven,…read moreConnecticut. About a week later I started feeling ill and the symptoms lasted almost another week, so I gave this new place a try. After explaining the problem, the medical staff said they would need a sample and bloodwork. The next day, Saturday, I provided those, and was told I would be contacted. On Tuesday, after not hearing back, I called and was told one of the doctors would get back to me that day. It is now Wednesday afternoon and NO WORD! I think "Maybe Someday" Care would have been a more apt name for this facility.

Great service! I made an appointment online for a strep test. There were several time slots…read moreavailable all day (on a Saturday). When I arrived the provider took me in immediately and tested to confirm I had strep throat. I was able to pick up a prescription for an antibiotic right there at the same time. This was so much more reliable than the local urgent care options. Its also great they are open on the weekends as needing attention on Sat. or Sun. can be a nightmare. I would definitely recommend the Minute Clinic for simple ailments like strep or a sinus infection.

So I kinda forgot minuteclinic was a thing, but I'm so glad I tried it because I had a great…read moreexperience! I made an appointment online to get a vaccination (too much work to make an appointment with my PCP for just that), and the nurse practitioner even called me in early! Got the shot, was covered by insurance, got a record of it, and the record was shared with my PCP. Seamless communication, zero wait, can't complain! If you ever need a quick visit, I highly recommend.

I had to visit Stony Creek Urgent Care in Branford, Mon. April 13th, 2020…read more I was lucky to have my consult with Cristina an APRN, who is so courteous, professional, kind and thorough in her care. Other staff I encountered were also professional; the facility was very clean. I would recommend visiting here and would return again if needed.

Wish I read the yelp reviews before going. Of course it was an urgent matter so there wasn't much…read moretime to shop around. Last Monday, I was feeling tightness and pressure in my chest and my heart rate was super high, so I wanted a doctor to listen to my heart and lungs and do EKG to be sure I hadn't or wasn't about to have a heart attack. It was end of day and they saw me promptly and were nice. My heart seemed fine, good EKG. I asked for a Covid test because I am visiting my 5 year old unvaccinated niece and something was off so I wanted to be very certain. We did the Covid test (not rapid one; regular) results were going to be in "about a day". Okay great. In about a day, I was emailed a pdf and the subject of the email was transcription from Stony Creek. I wasn't sure if this was just the notes from my visit or test results, there was no note with the email besides this: ***Please do not reply to this email*** If there is a problem with the attached document, please contact BUSINESS clinic at 203-483-4580 And then I went to open the email and it was PASSWORD PROTECTED. I tried everything I could think of for a password; social, phone number, email, first name, last name, date of birth...nothing worked...so I called the clinic. I began calling immediately and asking someone to call me back and let me know how to open the password protected email. No one called me back. A day or two later when I was calling, you could no longer even leave messages for the clinic as the mailbox was full. Still no one called me back. Listen, I was trying to be patient...it is Covid, a strange world and I know health care systems are stretched, but at this point I was going to be spending a lot of time with my niece and I wanted to be sure I was clear. So I called again. Finally I was able to reach the receptionist who connected me to someone else to give me my test results. The person who gave me my test results was really, really, really mean. She told me my results were negative and mentioned they sent me my test results in and email days ago. Her tone was horrific. I responded with how yes I received a password protected email and wasn't able to open it as I didn't know the password. And I let her know I had been calling for days. She said, the password is "1, 2, 3, 4" and "You've only been calling for three days!"...I have a few questions Why even password protect if you are going to do something like 1,2, 3, 4; and I'm sorry did I miss a memo about this being the standard for passwords in health care? Second, while I guess she was technically right that I had only been calling to get my results for 3 days. The facts are that I was at the urgent care Monday night getting the test, and I did not receive my results until just now...SATURDAY morning. That is a long time to wait when trying to be sure you are not spreading a very dangerous virus to your 5 year old niece AND a week is a long time to wait when you are visiting from California and only around for two weeks. Whomever I spoke to should not work for Stony Creek, they definitely shouldn't be able to speak to clients. Terrible.

I was just refused to be seen after calling ahead telling to come in and that there would be a wait…read moretime of 1.5-2 hours. I showed up and was refused to be seen after the front desk associate had said that she had told me that claiming it's because they close at 8. Even though i called at 6:45 and was given a wait time past their hours. I just drove as carefully as I could with a high fever and they just sent me away.

I dropped an older TV (large / heavy) on my foot. It swelled up, bruised, and was very painfull to…read morewalk on. I didn't want to go to an emergency room and was happy to find this urgent care center nearby. Everyone was very friendly and I got the x-ray done quickly. I'll let you know how much it cost, but I was happy to find out that it wasn't broken without having to sit in the ER.

I love this hospital. I'm not from the New Haven county but this is where I would go for my follow…read moreup appointment appointments in regards of a surgical procedure I recently went through. The Care quality of Yale is top-notch without disclosing much of my personal reasoning, after my operation, the nurses and Care team went above and beyond for their patients. I worked with a specific doctor and I've been working with him about over a year counting with the post office operation which makes it 2 years. I asked my doctor If today marks the last time I'll see him and he gave me a really big hug stating that this is not a goodbye. This is a see you later and he is always available in case if I need him for any future purposes, but I feel confident that he did a great job and I will be able to move forward confidently. Thank you Yale New Haven for everything

The maternity ward at this hospital is fantastic. Every nurse was so kind and considerate to me…read morethroughout my entire stay. They truly got me through my first birth experience. I am forever grateful for this team. Reviews online can be scary when trying to plan out something so precious as the birth of your child but start to finish I was so well taken care of. I truly recommend this hospital if you are considering where to give birth.

I needed to get checked. Turns out for not what I thought. But! The process was fast, efficient and…read morefriendly! It's good to know they are there! Online process was easy, people from the front desk to the person who takes you vitals to the attending all were focused on making sure I was ok..They are busy ( so you need to be patient) but I was not rushed. If needed, I will go back!!

Couldn't say a single thing about the service, because I never got in…read more Waited long after the time it was supposed to open, and my appointment time. Doors still locked 1.5 hours after opening time. Finally gave up. So, may be awesome, but I plan on never returning.

Terrible phone service, women that answered the phone was totally rude and dismissive. after…read morewaiting on hold for like 5 minutes, she answered the phone with "hello."

It seems like I am bothering them by making and showing up for appointments, not polite, very…read moredifficult to speak to a human on the phone, inter business departments don't seem to communicate with one another, just rude in general in my experience.

I would not return even in the worst emergencies, all the staff is unmotivated, with laziness, the…read moreattention is terrible and even discriminatory, the devices they use do not work well and the supposed doctor did not even take the time to check my baby he only saw her from afar I spoke very quickly and bye! It's not worth going to that place! They just don't care about you!

I brought my son in for a school physical. The front desk stuff was every helpful, I believe her…read morename was Karleene. The nursing stuff was awesome. They explain everything to my son and made him comfortable. I believe their names was Clieva (I think I misspelled her name) and Mel. The provider came in within a timely manner. I highly recommend this AFC urgent care location. The Edwards Family