AVOID this company completely.
They fraudulently informed me their CPM machine RENTAL would be at no cost.
I had to sign a receipt that I received the item. That also had a copay of 20% of the charge $45, which amounted to $9.00
4 months later I get a bill for $69.
This has been submitted as a grievance to Aetna, Dept of Managed Health in CA, CA Attorney General for medical fraud. Also submitting evidence of a company that falsifies billing to HHS who oversees Medicare Fraud. Even though this was prior to my Medicare coverage, HHS wants these incidents to be reported to allow investigations in companies with DME billing complaints.
I will also include their employee for false representation for medical equipment distribution.
This company has taken this to collections. I will file a suit against HP Sears collections for harassment if this impacts my credit rating - mind you, for $60!!!
Orthokinetix should admit to their errors, which they partially did by apology of their employee's mistake.
For $60 they have earned a reputation as dishonorable, dishonest, extremely late billing, taking advantage of an elderly person right out of surgery. NOT A COMPANY I WOULD BR PROUD TO BE PART OF. Rather, quite embarrassing!!! read more