Very appreciative of the service I received here. These people take it to the next level. I…read moretravel a lot and it is hard for me to schedule a date. Whenever I call there office they accommodate me any way they can and get me right in. You just don't get that kind of service anymore. Dr. Burkholder and her assistants always have a smile on their face and do whatever they can to make you feel comfortable. I've been to a lot of dentist s in my life unfortunately, but they are the best, Ican't say enough good things about them.

Wonderful team and excellent service. The staff is so warm and caring. Dr. Black is a gem and is…read moreone of the most lovely human beings! My smile is slowly changing to be what I've always wanted. So thankful to have these fabulous ladies taking care of me!

Dr. Black and her staff are very kind, however, the care is less than par. My son broke brackets…read moreand could not have them repaired or broken for up to 6 weeks. When addressed, they stated that was their protocol and became persnickety and defensive. I believe she is a wonderful practitioner, possibly overwhelmed with patients.I would not recommend this practice for orthodontic care.

Bates Family Orthodontics makes having braces fun! The staff is amazing, kind, friendly and so…read morerespectful! Dr Bates knows his craft and we have trusted him with 2 kiddos now. if you need an orthodontist, pick Bates, you will not regret it!

Bates Family Orthodontics is a wonderful place to go for your dental needs. My children feel…read morewelcomed, well cared for and listened to. They have said that the experience is less stressful because of the wonderful staff that do a great job with them. Try Dr. Bates and his team out, you won't be disappointed and should have an amazing experience.

First, I didn't think I would have to write a bad review about Thomson Drive Dental front office…read morestaff (Amber), or Dr. Aniqa Zaheer, but I feel compelled to inform other patients of their dishonesty, and the way patients are treated once a procedure fails, or you have questions about your bill. I have been going to Thomson Drive Dental for over 1 year, but recently I received two crowns that I paid a substantial amount for (overcharged), 1 crown didn't last 3 months, not only did one crown break, but the tooth under the crown broke, and needs to be surgically removed. These crowns in questioned had been removed before because the Office ordered the wrong shade, but cemented the crowns anyway without me viewing first, but any person could clearly see the shade did not match my other teeth. After all the wrestling/jerking by Dr. Zaheer trying to remove the first crowns, and putting temporary crowns back on that didn't stay, I believe that damaged the teeth more. Now, here's the problem, when I asked about the refund for the Crown that broke, I was told first, I would not receive any refund for the crown, but they would surgically remove the broken tooth for free. Next, Amber told me I would receive a full refund for crown, and any fees related to crown, NOW THAT HAS CHANGED, they want to only refund me a portion of what I paid. They should remove the tooth for free due to their negligence, and a crown is supposed to last 7 years or more according to THIS OFFICE. I signed a Release Form for my dental records be sent to another dentist on June 1 for a second opinion, they emailed very limited information, and added some untrue information. I have also requested my dental records, and billing information so I can view myself, as of date I still have not received. I can't believe the unjust treatment that I'm NOW receiving because of my asking for a full refund and questioning their billing practices. If you are a patient of this Office (or have been a patient), please don't be quick to get what's being recommended by Dr. Zaheer, if you know in your heart you don't need those services. PLEASE check to see how much you are being charged compared to how much you should be paying according to your Insurance Company. Again, I never had a problem with Dr. Zaheer, or the Office Staff (Amber-very rude) until I asked for full refund for broken crown, and the tooth that needs to be surgically removed. IF YOU HAVE BEEN TO THE OFFICE, AND HAVE SOME QUESTIONS ABOUT TREATMENT PLAN, OR THE BILLS YOU HAVE RECEIVED, PLEASE SPEAK UP!

I broke a molar tooth and it was impossible to get an appointment with my regular dentist. I tried…read moremany places but failed. Thomson Drive Dental was referred to me and when I called yesterday afternoon they got me in today. Now that is service. The front desk staff was great and the x-ray tech/dental aid was great also. The dentist did a great job calming me down and gave me several options. We settled on a cap for the tooth at this point saving the tooth. This may well be the beginning of a new relationship.