Cancel

    Open app

    Search

    Ortho Mattress

    4.7 (179 reviews)
    Open • 10:00 am - 8:00 pm
    Updated over 3 months ago

    Ortho Mattress Photos

    You might also consider

    Recommended Reviews - Ortho Mattress

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    This is the scratch they made on my brand new floor at time of delivery. No shoes cover, or gloves

    I wish I could give a zero , one is too much for their quality of Costomer service, material and the pricing. I got a heirloom mattress from this location, I told the sales person Polin I have a lot of pain in my lower back and I need a mattress to help me relieve my pain , also mentioned that i am a side sleeper mostly , but she suggested a mattress that made my back pain even worse , I am suffering for a month now trying to see if it's gana get better, but it's not .icalled her to exchange the mattress with a softer mattress to help my pain ,she tried to take advantage of the citation now that I have no choice of return and only can exchange and tried to sell me the mattress even higher than other stores. When I said other stores sell 800$ cheaper she said oh well this is the price we sell. She should have sold me the correct mattress based on my needs to begin with and not to take advantage of the situation and sell me with a higher price. That is a day time rubbery not a honest business . They should listen to Costomer and advice knowledgeably . Second problem I have when they delivered my matress they scratched my brand new hardwood floors, when I complained to Costomer service and send them the picture they denied responsibility. I will show you the picture. I am very ,very disappointed and dissatisfied from ortho matress the way they handle their business. Costomer satisfaction is not important to them they do anything to make more money . Very dishonest and greedy. When you buy a matress make sure that it is what you will be really comfortable with. take your time and test it for long time and do research on it . Don't trust what they say it's ok you have 90 days to try it on , because they know if you try to exchange they will even make more money out of you , that is their game .No I will not recommend them to anyone. They scratched my brand new floor which I have to go trough a lot of trouble to fix and they sold me a mattress which made my back pain even worse, and I have to give them higher price than other stores in order to exchange. Other stores agreed to sell me the new mattress for 4000 but she wants 4800 and lies to me . Shame on you ortho matress.

    Store

    See all

    3 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 1

    11 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 months ago

    Great customer service!! Lebon helped us out pick a great bed, paying attention to all of our needs. Thank you Lebon and Polin!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Just got ortho matrasses here. Quality customer service by manager Polin, very happy with discounted prices , thank you

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Great experience. Levon was very helpful and knowledgeable. I got a great deal on a discounted mattress!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Christian N.

    Christian N.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Kimiya M.
    292
    12
    3

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Christian N.

    Christian N.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Polin was so helpful. Very attentive. Answered all our questions and concerns. Please come shop here for all your mattress needs

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Christian N.

    Christian N.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Glad to caming here really good customer service..Ask for Polin the manager she is teally good. Really good prices too...

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Great service and Polin was super helpful. It was an easy shopping experience and were happy with the service.

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Christian N.

    Christian N.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Iris R.
    0
    10
    12

    1 year ago

    Polin was super helpful and knowledgeable, helping me find something within my budget while not sacrificing quality

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lynn W.
    0
    136
    358

    3 years ago

    Business owner information

    Photo of Christian N.

    Christian N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Christian N.

    Christian N.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Thank you Polin!! The store was organized and we were able to find a mattress quickly. Polin was helpful and quick!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Poline is great! She is knowledgeable, kind, and helpful. Exceeded my expectations. Highly recommend

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Kristen C.
    115
    205
    109

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    I've been there four times in the past year and came away with four beds with four great prices. Highly recommended

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Pat M.
    38
    14
    19

    2 years ago

    Business owner information

    Photo of Christian N.

    Christian N.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 5

    Ask the Community - Ortho Mattress

    Review Highlights - Ortho Mattress

    “If your looking for a new mattress don't waste your time going anywhere else and make sure you ask for Polin .”

    Mentioned in 30 reviews

    Read more highlights

    You might also consider

    LA Mattress Stores Studio City

    LA Mattress Stores Studio City

    4.9(630 reviews)
    4.7 mi•Studio City
    •$$

    We spent almost a month searching for the right mattress and visited several different stores. Once…read morewe found LA Mattress, we immediately felt comfortable. Wayne and Brandyn were both extremely knowledgeable and, most importantly, there was absolutely no pressure. They took the time to walk us through the different options, answered all of our questions, and helped us find the perfect mattress. They even introduced us to our new favorite pillow! We ended up purchasing a Helix mattress along with an adjustable base with massage, and we couldn't be happier with our decision. They gave us a fair price and made the entire process easy from start to finish. I would highly recommend LA Mattress and especially Wayne and Brandyn. If you're looking for a new mattress, go see either one of them--they'll definitely take care of you. Five stars all the way! I can also make it a little shorter and more casual for a Google or Yelp review. We spent almost a month searching for the right mattress and visited several different stores. Once we found LA Mattress, we immediately felt comfortable. Wayne and Brandyn were both extremely knowledgeable and, most importantly, there was absolutely no pressure. They took the time to walk us through the different options, answered all of our questions, and helped us find the perfect mattress. They even introduced us to our new favorite pillow! We ended up purchasing a Helix mattress along with an adjustable base with massage, and we couldn't be happier with our decision. They gave us a fair price and made the entire process easy from start to finish. I would highly recommend LA Mattress and especially Wayne and Brandyn. If you're looking for a new mattress, go see either one of them--they'll definitely take care of you. Five stars all the way! I can also make it a little shorter and more casual for a Google or Yelp review.

    We just bought the most comfortable amazing mattress in the world from Wayne at the studio city…read morestore in studio city! He showed us different mattresses and was incredible knowledgeable about each one. We never once felt pressured and left with such incredible relief that we will sleep better at night! Can't say enough great things about this store and Wayne especially. Best service I have had in years.

    Photos
    LA Mattress Stores Studio City - Mattress selection

    Mattress selection

    LA Mattress Stores Studio City
    LA Mattress Stores Studio City

    See all

    Sit 'n Sleep

    Sit 'n Sleep

    4.7(475 reviews)
    4.7 mi•Studio City
    •$$

    We had a wonderful experience working with Brian when purchasing our new mattress. He was…read moreincredibly patient and took the time to walk us through all of the different options, explaining everything clearly and answering all of our questions without ever making us feel rushed or pressured. Brian also went above and beyond to help us find the best deal and made sure we were getting the right mattress for our needs and budget. What really stood out to us was how thoughtful he was about the delivery date. He understood that we didn't want to wait too long for our mattress and made an effort to find an option that could be delivered as soon as possible. His professionalism, patience, and genuine willingness to help made the entire experience easy and enjoyable. We truly appreciate Brian's excellent customer service and would definitely recommend him to anyone looking for a mattress. Thank you, Brian!

    I have never purchased a "nice" mattress in my entire life. I've always relied on cheap options…read morefrom Amazon but I am moving to a new apartment and this time I decided to get something nicer. I had visited another mattress store in Burbank and the sales people there were way too intense and pushy so it made me feel unconfident in buying from a store and figured it would be better to shop online. Then I took one last chance and visited this store and wow I am glad I did. Brandon was able to help me find a mattress I liked right away and truly listened to me and understood what I needed while also helping other customers at the same time. He never pressured me into a more expensive option and genuinely wanted me to enjoy what I ultimately decided on. He walked me through the financing options and helped me set up the perfect situation that fits my needs. He deserves 10 Stars if I were able to rate my experience beyond 5! I love my new Tempurpedic! Even the delivery people were awesome and helpful.

    Photos
    Sit 'n Sleep
    Sit 'n Sleep
    Sit 'n Sleep

    See all

    Mattress Stop

    Mattress Stop

    4.9(429 reviews)
    4.2 mi•Tarzana
    •$$
    Budget friendly
    Beat or match prices

    From the moment we walked into the store until our new mattress was set up, our experience was…read morenothing short of exceptional. Ramin was incredible from start to finish. He never rushed us or pressured us into making a purchase, which made the entire shopping experience so comfortable. He was patient, knowledgeable, and took the time to answer every question we had. We were so impressed that we had already left him a glowing Google review before our mattress was even delivered. Unfortunately, when our mattress arrived, my husband noticed it had a defect. We contacted Ramin, and once again he exceeded our expectations. He was understanding, genuinely apologetic, and immediately took the initiative to have a replacement sent out. His professionalism and customer service were outstanding. When our replacement mattress arrived, we had the pleasure of meeting Richard and Joey. They were absolutely fantastic! I'm someone who likes to jump in and help, but they kindly insisted that I relax while they took care of everything. They worked efficiently, were extremely respectful of our home, and made the entire process stress-free. What truly impressed me was that they noticed another item we had purchased--our bed frame with built-in lights--hadn't been assembled correctly by another company. They took it upon themselves to figure it out, realized nothing was broken, and completed the installation for us. Richard & Joey went completely above and beyond what was expected, and I was incredibly grateful. We often take the time to write reviews when something goes wrong, but it's just as important to recognize people who genuinely care about their customers. Richard and Joey didn't just light up our bedroom with our new bed--they truly brightened our day with their kindness, professionalism, and willingness to help. Their positive attitudes and exceptional work ethic left a lasting impression. Thank you, Ramin, Richard, and Joey, for providing customer service that is becoming harder and harder to find. Your kindness, integrity, and dedication did not go unnoticed. We absolutely love our mattress, and because of the outstanding service we received from every step of the process, we will gladly recommend your company to our family and friends.

    Best service. Competitive prices. The best part is how knowledgeable Ramin is an how he can answer…read moreall of your questions.

    Photos
    Mattress Stop
    Mattress Stop
    Mattress Stop - Sweet savings Sweet selection!

    See all

    Sweet savings Sweet selection!

    Mattress Firm Studio City - some Purple Mattresses

    Mattress Firm Studio City

    4.3(44 reviews)
    4.9 mi•Studio City

    I really like this Studio City location of Mattress Firm. Everyone I've encountered has really been…read morefocused on customer service. Ya know when you have a friend who works at a store and they take care of you, that's what it feels like. I purchased a bed for my parents last year and came back when it was time for a new mattress for me. From Racheal who assisted us last year with my parents, to Wayne, who helped me with my selection, great all the way around. Nicole, via text, assisting with possibly adding an adjustable base. Finally, I had to reschedule my delivery twice, Corrine was so helpful in expediting the delivery date. And then due to an emergency I had to reschedule a second time. Leo (the MVP Jalen Brunson of the crew) not only spent almost 20 minutes on the phone with me trying to work it out, he then called me after store hours, when he was done working with a customer in the store, and was able to make the change! This is a really good store with great employees!

    Victoria was absolutely great to work with. Even though it was close to closing time, she still…read moretook her time to show us a variety of mattresses and made sure we didn't feel rushed at all. She really listened to my main concern...lower back pain, and was able to relate and guide me toward options that could help She was knowledgeable, patient, and genuinely attentive throughout the whole experience. Victoria made the process easy and enjoyable, and she was very warm, personable, and fun to shop with. I really appreciated her help and would definitely recommend working with her!

    Photos
    Mattress Firm Studio City - Great selection

    Great selection

    Mattress Firm Studio City - Split King configuration

    Split King configuration

    Mattress Firm Studio City - Tempur-Pedic Luxebreeze shown in the split head configuration (you can raise your heads in different positions)

    See all

    Tempur-Pedic Luxebreeze shown in the split head configuration (you can raise your heads in different positions)

    Los Angeles Mattress Stores - Los Angeles Mattress Stores visit: www.mattressstoreslosangeles.com

    Los Angeles Mattress Stores

    4.4(19 reviews)
    3.1 mi•Valley Glen
    •$$$

    Service was top notch! Way above my expectations. German was extremely patient, knowledgeable, not…read morepushy at all. He is very passionate about what he does and the needs of the people. He worked his tail off flipping mattresses until we found the one we needed. I will be a forever customer because of my experience here. My hats off to the team as they all worked together to load up my mattress with a true white glove service.

    For the entire weekend, we were shopping around for mattresses and we came across LA mattress,…read morebased on the amount of reviews they get compared to other mattress stores. So we went to the Studio City and we were greeted by Joseph. We didn't know much about mattress and we were in need of getting a new mattress. We kept getting on to a different mattresses to feel the different in each mattress. Joseph was so patient with us because not only that we kept going on different mattress. We also kept asking him a lot of questions that he had to stay to work past the closing hour of the store. Even then, he was still patient and he did not rush us at all. At last, we decided that we were not going to buy it yet until today. Although he was able to help us narrow down with the choices. We came to the North Hollywood location because Joseph was working here today. We came in and he greeted us the same way. It was very welcoming and very friendly. We did the same thing as we did at the other store by trying more mattresses and we kept Joseph waiting even more. For me, I'm surprised that he was still very patience with us, he was not at all pushy, he was not trying to sell us the expensive mattress because comfort is more important than the cost. He is very knowledgeable for someone that hasn't been working in the mattress industry for long. Anyways, we both thought it was a great buying experience. We learned a lot from him and he also hook us up with a good deal. So make sure you call ahead and ask for Joseph to help you out. You won't be disappoint! P.S. This location is their warehouse and it is very nice compared to the Studio City one. The store is very clean, cool and makes you feel like you're trying mattresses at home. They have a bit more options for you to choose from too.

    Ortho Mattress - furniture - Updated October 2026

    Loading...
    Loading...
    Loading...