From the moment you walk through the door, you are treated like family. The entire team is…read morewelcoming, professional, and genuinely cares about their patients. What impresses me most is that they remember your name and even conversations from previous visits, which makes every appointment feel personal and comfortable. They take the time to make you feel relaxed throughout the entire experience, and the results speak for themselves. I always leave feeling refreshed, confident, and looking younger than when I arrived. If you're looking for a team that combines exceptional service, attention to detail, and outstanding results, I highly recommend them. They are simply the best. -- Josh Belcher

Dr. Lebeau and staff are incredible. They are knowledgeable and transparent. They really take their…read moretime to connect with clients and they are so caring. They truly are a quality practice. Five stars.

Disappointing Experience…read more I'm writing this review with mixed feelings. My mother was previously a patient of Dr. Kevin Welch, and I know him to be a very kind and competent doctor--our kids even attended the same elementary school. However, my recent experience with his scheduling staff was extremely disappointing. After booking an appointment weeks in advance, I was contacted to reschedule and was offered a time with the Physician's Assistant instead of Dr. Welch, which was not my preference. When I mentioned that I had been trying to contact the office--explaining that their email was not working and that I was disconnected when I initially tried to call--the scheduler became incredibly rude for no apparent reason. Throughout the entire conversation, she would not stop talking over me, blabbering incessantly and preventing me from getting a word in edgewise. She subjected me to a long-winded tongue-lashing and even accused me of being short with her, which was ironic given her own erratic and unprofessional behavior. When I explained that I would be mentioning this experience to Dr. Welch, she became even more indifferent, telling me to "go ahead" in a dismissive and antagonistic manner, as if my feedback would not make any difference. It felt as though she was an embedded employee who believed she was above accountability, which made the situation even more uncomfortable and frustrating. While I still plan to keep my appointment and expect a positive experience with Dr. Welch himself, I sincerely hope he addresses the issues with his scheduling staff. Specifically, the rude and unprofessional woman handling the scheduling needs to be either retrained or replaced. Her behavior is a disservice to Dr. Welch's reputation and could easily deter potential patients.

Dr. Welch is probably the only person that I would trust in terms of cosmetic and medical…read moredermatology in Pensacola. I feel incredibly lucky that I've been cared for by his capable hands. He is an artist when it comes to cosmetics dermatology as well. My results have always been natural yet improved. I knew that I could trust Dr. Welch the moment when he recommended something that would make him less profit. He's not just going to go along with a procedure for more income and his work shows! He's super down to earth and treated me like I was one of his children and all of his recommendations have not fail me. Before getting treatments from him, my skin was awful! Now, my skin has been truly transformed and it's only just the beginning! His staff members: Ms. Robin, Ms. Pam and Lizzie have always been super sweet and kind to me as well even though half of the time, I looked super crazy after treatments and Dr. Welch and his team have never made me feel less than beautiful because of that either. Do not be apprehensive and make the appointment. You won't regret it.

I went for a skin screening Reception gave me rude looks and brief responses to my arrival. They…read moremade me feel as though I had wronged them at some point Dr Watson did the same thing, she was condescending, rude and nearly took the time to look at my skin. she gave me about 2 minutes of her time I wouldn't recommend this Practice

I'm so happy that I found this office. I saw Rachael today and she was the best! I moved here last…read moreyear and my past issue with melanoma requires skin check ups. She listened to my concerns and made me feel comfortable. I'm a very happy customer

One of the top guys in the country for eyelids. I was a 68 year old guy and had sagging upper lids…read more I did not want to look like I had anything done. He got it perfect. Fixed and look great but not obvious. Happy sociable guy and caring. Nice followup sessions. High quality chocolates in the waiting room. Best doctor for best experience!

Dr. Patrinely helped me by correcting a lower eyelid surgery that was not done correctly. He is…read morethe eyelid surgery specialist! I strongly recommend him for this specialty. He is conservative and would not do anything not in my best interest. I trust him.

Wow Rachel is amazing! I am extremely hesitant on cosmetic procedures. I went in for Botox for the…read morefirst time and Rachel made sure to explain the whole process and prioritized my comfort as well. I am so happy with my results and the kindness the staff showed!! I drove 7 hours total just to go back to her and Dr. Butler for just a little bit of filler in my nose. Dr. Butler is also incredible. He is extremely thorough and communicated every step, making sure I understood everything about the process. My nose has been an insecurity of mine since I was a little girl, but never was fully committed to rhinoplasty. Dr. Butler and Rachel seriously changed my life and boosted my confidence!! This staff is amazing. I also received a hydrafacial from Cass and it was a dream. Case did a wonderful job on my skin and I am still glowing 3 weeks later! You all are AWESOME! Can't wait to come back

I paid a substantial amount for an under-eye treatment at the Skin Care Center. Before the…read moreprocedure, I was informed that Ariessence Pure PDGF + was not FDA - approved. I specifically asked about its safety and was told it was considered better and safer than other fillers and would last longer. After experiencing complications and doing my own research, I no longer feel comfortable with what I was told about its safety. The product was injected under my eyes, and I developed significant swelling and other complications. I continue to have noticeable bags under my eyes and have been told they may be permanent. The facility would not refund me for the treatment. Based on my experience, I would not recommend this treatment at this facility.

More than 45 years ago, I suffered a severe facial injury that affected my entire face, including…read moremy nose. As a result, I was unable to breathe properly through my nose for over four decades and had to rely primarily on mouth breathing. This significantly affected my quality of life. I struggled to sleep, and I often had to pull on the side of my face and nose to allow enough airflow to breathe. During those 45 years, I underwent multiple surgeries and spent a considerable amount of money seeking treatment from different surgeons. Unfortunately, none of the procedures provided a successful or lasting solution. Despite these setbacks, I never lost hope and continued searching for a doctor who could help me. I was eventually referred to Dr. Derek Jones. Dr. Jones performed my surgery, and when I woke up after the procedure, I immediately noticed a small improvement. Within the first month, my breathing had improved significantly. Now, more than five months later, I can breathe much better than I have in over 45 years. I am truly happy to be able to breathe normally again. I no longer have to pull on my nose or face just to get enough air. Dr. Jones accomplished what I once thought was impossible. Thanks to his skill, expertise, and dedication, I can breathe again. Above all, I would like to express my deepest gratitude to Dr. Derek Jones and the entire staff of his medical clinic. Their care, professionalism, and commitment have given me something I had been missing for more than 45 years: the ability to breathe comfortably and live a better quality of life. Thank you, Dr. Jones, and thank you to your wonderful medical team. I will be forever grat

The staff at Dr Derek Jones facility at the MedicalCenterClinic / MCCEarNoseThroat in Pensacola…read morelocated next to the West Florida Hospital are the absolute best. This is the ((ONLY)) 'ENT' facility in Pensacola that any patient in need should go to. Dennis at the front desk was an absolute gentleman and a true caring professional, very easy to work with. The appointment was with Jessica Byrd APRN-C, she is the very very best in the field. A genuine professional and pleasure. Alexis was there assisting and was also a real pleasure. 5 STARS..

Wonderful experience with Dr. getting cataract removed. He was friendly and thorough in his…read moreconsultation, examination, and procedure. The office staff are very helpful and knowledgeable. I feel as though he really cares about his patients and would highly recommend him!

My experience with this doctor and his staff were below the basic level of standard care. Office…read moreand admin personnel were without compassion and sensitivity. No follow up from Dr. the day of procedure. Multiple med techs screening out any patient concerns or questions for the doctor. Dr. or staff never followed up after procedure or provided any guidance on the plan forward. If you have any questions, he may rush you out.

Dr Frajado is a wonderful dermatologist! I have had several skin cancers removed and not even a…read morescar! He also has helped me deal with age spots, and thanks to him, the spots are just about gone! Amazing!