Excellent hostel in downtown Cancún! I was a little worried when I was walking through the area to…read morefind this place, but I was pleasantly surprised this great hostel placed in a neighborhood. The staff was super friendly and helpful with checking in and getting acquainted with the area. The room was average considering it had so many beds. Great for backpackers! The bathroom was spacious, private, and clean. They didn't serve breakfast, but they give you a fresh egg and chorizo. I'd return!

I'm sad I only got to spend 2 night here! Hostel Ka'beh is so chill and organized. They've got…read moreeverything you could possibly want or need as a backpacker. All of the staff are super friendly and personable, especially Raul, who checked us in. It's also in a fantastic location, less than 10 mins walk from the ADO bus station and a block away from a huge plaza with lots of authentic and cheap food. I loved swinging on the hammocks outside and cuddling with the Hostel kitty cat! This is now my go-to Hostel for whenever I'm in Cancun. Thank you Hostel Ka'Ben for your awesome hospitality!

Dirty, moldy and gross. This was the worst room I have ever stayed in. My husband and I have…read moretraveled in many countries and have stayed in many hostels but this was by far the worst. We had traveled for two days and were up for 30+ hours and this place was horrible. We booked it bc Lonely Planet book said it was great. Upon checking in the smell of mold was profound and the room was super awful. We were dead tired, no time to find another place and the front desk closed for the night. We booked for 2 nights but left the next morning. No one at the reception desk spoke English and we just didn't want to deal with trying to get a refund, we just left. See the photos. Dirty, moldy and gross.

Super cute budget hostel seconds from the beach. Tucked away from the madness of the rest of the…read morehotel zone, kind of a nice little oasis--although the bus gets you to all the action in about 2 minutes. Highlight for me was the dorm room beds. Lots of hostels just have uncomfortable bunk beds, but natura has these little cubbies built into the walls that are awesome. Each has a curtain for privacy, and inside there's an individual light and fan for your space plus a little nook to put things and a charging port. Only downside was they don't turn on AC in the room until 11pm--but they will if you ask! V nice service, everything was clean and comfy, really nice spacious showers. Lovely rooftop terrace with hammocks, lots of places to lie out, a book exchange, and a kitchen. Overall this hostel was smaller and quieter than many I've stayed at but it was beautiful, comfy and tranquil. And again, seconds from the beach! Hard to beat.

**CAUTION BED BUGS **…read more Our stay at Quetzal hostel hasn't been pleasant at all..We were sleeping in the 7 beds dorm room right next to the front desk (3 bunk-beds and 1 single bed). Even though we were the only two in the room that night,  there was a constant flow of people in our room, since the staff uses our bathroom and that other client get in there to use our lockers. The door doesn't have a lock so we didn't really feel that our stuff was safe. Moreover, the room smells and the bathroom's toilet doesn't flush.The shower had a drizzle jet. We saw the lady cleaning our room (3 sweep and putting the sheets back to their place). She didn't change the sheets of the 2 other beds that were occupied that night. She just dusted the fitted sheet and roll the other sheet exactly the same way we founded our bed when we got there the first day. There you go, the bed is all ready for the next person to sleep in.. The first night, my friend woke up with a hundred of bites all over her right arm. But, the next morning, she woke up with double as much bites than the previous morning, and extra bites on her entire body. I'm also starting to have bites on my arms and legs. My friend went to talk to the front desk girl, showed her her arm and asked if it could be bed bugs. She told us : they just wrapped the beds couple days ago so it's normal if the bugs are coming out. I also have few of those once in a while, you'll see it goes away eventually... Whhhhhaat? Normal? Few bites? Have you seen her arm, it is covered in bites it is definitely not just a few. A little bit later, an other guy who works there said : well it's not that bad, some people had them in their luggages...Thanks for the encouraging words . So if I understand, you knew and still you let people sleep in that room Infected with bed bugs without a heads up..This room should have been sealed and treated properly before even considering letting other customers in. So we had to spent one of our last two days in the emergency room so we could get a treatment for the bed bugs. Back to the hostel we asked for a refund for the night we won't be sleeping there ( I'm not staying there longer). The manager said no, cause he wouldn't see why he should give us a refund, that it was normal for a hostel to have bed bugs and that he has some bite too sometimes and it doesn't matter. When we went back into the room, at least 2 other people were staying in the very same room full of bed bugs even though the employees know what is happening in there... In conclusion,  avoid it at all cost or you might bring home more than just memories...

This place is great for the young and young at heart. Located near a Costco, Walmart and if you've…read moreseen 8 mile Cheddar Bobs, this hostel is great if you want a unique and diverse environment. It has taken me a bit of time to get used to the toilet paper situation, but what can you expect from an ancient and large country. Each day I watch as groups of males and adorable females come and go. Pack lightly if you are on a budget because space looks limited. Lucky for me I had a friend book this place based on his past experiences and we were reserved in a private room on the roof. The staff has been nice enough to keep my drunkenness in check, I almost broke a window night three. I will come back to enjoy the random encounters!!

What can I say , if you need a place to stay when in Cancun , you have to stay in moloch . Nothing…read morebut great service from the front desk receptionist to the nice ladies who do room service . This place is highly recommended if you are looking for a clean well secured place ,affordable ,AC ventilated comfortable beds with a morning continental breakfast served from 7-9 am and yes they have a wonderful pool in the back A place to relax with friend and family .. In the heart of Cancun in walking distance from a lot of restaurants not to mention that they are literally 2 min if I can even say that from the bus stop that drops everyone off coming from the airport (ADO) . . I will most definitely recommend this to all my friends and family over here in California . Wish I can give more than 5 stars .. Thank you moloch

Let me start off by saying that this is an awesome hostel and I would definitely stay here again if…read moreI'm ever in Cancun again. But why 4 stars instead of 5? Two reasons. First it's the wifi. You can only get wifi in the common area, not in the dorms. Some people say they were able to get wifi in their room. I was staying in the 8 beds mixed dorm and the wifi definitely did not reach that room. The problem with the wifi being in the common area is that I have to suffer second-hand smoke while reading my email. Most of the common area is the smoking area. As a non-smoker, you can understand why this would frustrate me. Second is the bathroom. I stayed in this hostel for 6 nights. Out of the 6 nights, I experienced shower issue 4 of the days. Three times the water stopped running while I was taking a shower. Twice, I woke up to no running water. Majority of these incidents, there was NO water whatsoever. So toilet water, sink water, or shower water. Once again, you can understand my frustration. Most of the guys at the hostel jumped in the pool whenever there was no running water. So yeah, that pool was a no for me. Another guest told me he experienced a similar problem at another hostel in a nearby city, so maybe this is a Mexico thing rather than the hostel thing. On to the positives. Free breakfast AND dinner! Basically home cooked meal by a chef. Different fun activities every night. The staffs are very friendly and really want you to enjoy your stay.

FABULOUS hostel! Relatively inexpensive for the area, super clean, and friendly staff. I stayed in…read morea 6 female dorm; I was pleasantly surprised about the size of the room and the amount of lockable storage space per person. Each of the beds had an outlet to charge your phone. The hostel offers free breakfast and dinner, and the outdoor bar has some great drink specials. The location is good, in a nice area with plenty of restaurants nearby.