Dr.Nash is very caring. I am big fan. Fair pricing with very nice staff. Speaks English is the most…read moreimportant asset. Honest old school vet. Piece of advice: ask to consult with her exclusively always. Just sayin' :)

We have been loyal clients for close to 13 years. My parents used this practice for all our pets…read moresince it opened. The staff are amazing from the front desk staff to the vet technicians and Dr Laura, Dr Peter, Dr Burl, Dr Rust are all great! It is a very busy practice so thankful for each of them! Large parking lot, good size waiting area. No public restroom.

Will not emergency visits even if the animal would die. If you don't have an account you will not…read moreexist. My tenants tried to get his dog in that got impaled by a piece of medal friday and everything has been closed and they told me to find somewhere else. Staff is very rude

A complete and utter disappointment for myself but most importantly for my now deceased dog Simba…read more Sadly my regular vet left his practice and I was in need of a new one. At the beginning, for normal vet care they were sufficient, but later, once my dog began to show signs of illness, such as peeing in the house, lethargy, no interest in walks anymore, etc., which I reported to them, I was shut down time and time again and told my dog was fine. We had blood tests run and heartworm test done, all the vaccines they could load into my dog (6 at once on one occasion) and medication for his allergies. 5 weeks before my dog's horrific death on my front balcony I once again went in to tell them something was seriously wrong with my dog was once again told there was nothing wrong with him, even though at this point he would no longer walk. I was told an arthritis shot should be considered. He was 7 years old after all. A few weeks later my dog collapsed and had to be lifted in to a wheel barrow (he was 130 pounds and we could barely lift him) to try to rush him the the DMV in Lachine. Sadly he died in the back of our truck before we make it. I called Poirier O'Brien to try to get some sort of clarity on why my dog was dead. A vet who I had never dealt with before called me back and told me, to my horror, that after her review of the file the test results in my dog's file indicated that my dog had cancer, something that Dr. Emily Thompson had somehow missed. I now have to live with the fact that I let my dog down, that my dog must have suffered horribly with pain from cancer and finally a horrifying death which I won't go into detail because it simply hurts too much. I normally don't leave reviews but I think in this case I would not want anyone to go through what I, but more importantly my dog, went through. My last note is that I thought perhaps the owners would have the kindness or decency to at least contact me but to this day, approximately 4 months later, I have not heard a word from them. I think that in itself is self-explanatory.

Dr. O'Brien is the best vet I have been to in Chateauguay. I have lived here for 55 years and…read moretried most of them. The clinic is professional and well kept and pleasant. There are private rooms for you and her staff are sensitive and informed when difficult procedures are taking place. Dr O'Brien's love of her job is evident in how affectionate she is with her clients. I have only had one other vet ever get down on the floor with my pet and nuzzle them. But she does this every time. She is professional and thorough, her recommendations are clear, she provides her opinions and as many options as possible and let's you come to your informed decision. When providing the options for treatment Dr. O'Brien advised us on the cost, laid out our options with all the varying paths and we chose together how we would figure out the problem. Actions were taken on a step by step basis as in many things it is not always easy to diagnose precisely without tests. I don't think a quality vet practice is cheap to run. This is a reality and in many ways you get what you pay for. But above this there are somethings that money can't buy and that is a bed side manner that is second to none, humanity and caring, this woman and Dr. has it. The other Dr's in this practice are like minded and this makes them a strong unified team. If money is a problem, speak up, she will do her very best with all options to find you what are your best options to look after your family member. She certainly did this with us. Her follow up personal phone calls are something I have never seen before in any vet. When you want someone who cares and is experienced and only wants what is best for your family member when they are at their most vulnerable. Go here, She is a wonderful human and a great vet.

We had a very sick little dog and it was an emergency. These wonderful folks were recommended by…read morefriend who live in Owls Head and the Dr cared for her and for us too...after two days we were able to bring her home...We live in Connecticut but Chateaugay has one of the finest veterinary hospitals I've ever walked into...

Below not good level, horrible is the word. I know for a fact that this veterinary office is the…read moreworst, to check a dog and state the dog is having seizures, give this medication, he will be fine, knowing the dog being diagnosed by said practice has COPD, congested heart failure, fluid on the lungs, and now having multiple siezures daily, was prescribed a additional medication, making it a total of 3 meds a day. Our buddy Boo, had seizures for 35 minutes, then convulsed for a additional 20 minutes, chocking, not able to breathe. He was brought in on Monday and buried Thursday. He could have had a peaceful end of life, instead he suffered for almost a hour, why??? Because they didn't care at all, money's more important or/and the vet just didn't care. I will never ever recommend this office.