JR did a great job fixing the sliding door on my Dodge Caravan. The final cost was close to the…read moreestimate. These two are a great team and I will be calling them again for any auto repairs in the future. Definitely recommend them!

We hired these guys to work on a Buick Lacrosse. They took a week to work on it. Charged us $1500…read more The car never run right again. I wouldn't hire them to change a tire. Cost me another $750 to fix there mistakes.

Highly recommend! Excellent customer service and great communication with the mechanics' findings…read morewhile my vehicle was in for repair.

I came to Woody's to get my check engine light looked at. They fit me in their schedule and they…read morediscovered there was a reprogramming issue that requires a dealer only fix. They charged me nothing and sent me on my way! I will ABSOLUTELY be returning to these trustworthy and high quality folks. Thanks Woody's!

Had a scheduled repair today for my 2013 Smart car. EVERYONE was fantastic! Larry met with me to go…read moreover the needed repairs and upgrades, he was so positive and assured me he'd have it ready in one day, they gave me a loaner so I could get so retail therapy while they worked on the car. I had NOT mentioned that I needed a new windshield until I got there and they were all over it! Got it all done! Tires, wheels, horn, AC/fan motor, floor mats, headlight and antenna. They kept in touch as the day progressed so I knew where they were. Larry even sent me photos! Amazing! This is service like no other, I am a customer for life!

My daughter's car in Iowa broke down and she was home in Seattle with me. I chose Ace from the…read moresolid Yelp reviews and I could not be happier with the care and service they gave me. Jason communicated well and frequently about what was going on with her car, offered solutions and made me feel so confident even though I was 2000 miles away. They did what was needed to be done, efficiently and effectively. I was so scared how to handle this because I was so far away but was taken care of so well by Jason and Larry and team. Thank you again Team Ace!

The best automotive shop I've been to! Great service and I recommend it to everyone that needs a…read morecar repair!

Stopped by today to get my breaks repaired. Found the staff there to be very knowledgeable and…read moreproficient. I will have them work on my vehicle again and I will be recommending AIM High to others!

Have been doing business with the owner of this establishment for over 20years and have never had…read morean issue, recommend anyone looking for a great one stop gas station look no further you found it.

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

Honest Wrenches are very professional and got my car in right away. I was pleased with everything…read moreincluding that they dropped me off at home while I waited.

I spent $2500 getting the radiator and hoses replaced. When…read moreI got it home I could smell antifreeze, but didn't think much of it. A few days later it was still smelling of antifreeze so I investigated. There was a leak from the heater hose that Honest Wrench's didn't catch before I picked up the vehicle. I confronted them and said if the technician had taken it for a test drive after the service he certainly would've discovered the leak. Of course I got some B.S. that they always check it. Clearly they didn't finish the job. Also, they are waaay over priced. I called another service after the fact and found Dis-Honest Wrenches was overcharging by $600. There are many places in Des Moines for better auto service.

They quickly diagnosed the problems. Kept in touch with me. Able to solve my problems quickly. I…read morefeel their fees were fair.

Our older vehicle (1977) had engine issues while we were traveling through Des Moines. Trevor and…read morehis crew were AWESOME - thorough, professional, personal, and super communicative. Trevor and his team stayed late, went the extra mile, and even helped with parts that had to be sent out for machining. We got great service and in a timely manner. We would HIGHLY recommendJ Town Auto. Kudos, guys! And Eddie says "hi"!

They're complete vehicle inspection is very detailed and they provide pictures of everything. They…read moreinspected with an estimate of how long everything should last.

I originally visited this shop based on recommendations from long-time customers, and it pains me…read moreto have to write this. I had hoped the situation would be resolved without needing to leave a public review. Unfortunately, after my own experiences, as well as concerns I later heard from others, I cannot in good faith remain silent. My first visit for a standard inspection was positive and professionally documented. I genuinely appreciated the information provided and how it was presented at a reasonable price. However, my second visit for electrical diagnostics raised serious concerns about billing transparency, communication, and professionalism. I am hard of hearing, so clear communication and billing explanations are especially important to me. I was billed for a $50 general inspection plus two separate $145 electrical diagnostic charges without clear explanation beforehand. I agreed to the inspection and one diagnostic charge, not two. My primary concern was a radio intermittently losing power during startup and shifting, which can often indicate a voltage drop or grounding issue. The only documented testing referenced in the report for that concern was a parasitic battery draw test, which showed a normal reading. The note provided stated that these radios commonly fail, but no documentation was provided showing testing of the radio's power supply, ignition feed, or grounding related to the intermittent reset condition. Because the diagnostic explanation was inconclusive, I later performed my own troubleshooting to better understand the issue. Through systematic testing of wiring continuity, ground integrity, and power supply under load, I was able to isolate the fault to a specific failure that was not the radio itself. Additionally, I mentioned at drop-off that I suspected a burned taillight circuit board simply as a courtesy so the shop would be aware of it. I did not request a separate diagnostic for that issue. However, I was billed another $145 diagnostic charge to remove the assembly and confirm the circuit board failure without any prior discussion that this would be treated as a separate diagnostic service. When I asked for clarification regarding the double billing and scope of the diagnostics, the interaction became defensive rather than collaborative, and the concerns were not addressed constructively. Battery system checks are a routine part of most general inspections, which made being charged an additional diagnostic fee for that same testing especially difficult to justify. Paying for professional expertise is expected, but in this case I paid $290 for diagnostics that did not meaningfully address the issue I brought the vehicle in for and included work that I did not clearly authorize as a separate diagnostic service. When billing transparency, technical clarity, and professionalism break down in a customer service industry, it becomes difficult to maintain trust. Based on my experience, I would strongly recommend that customers request clear written confirmation of what each diagnostic charge includes before authorizing work.