The two times an Orkin technician actually came to my home the service was fine, so I initially gave this business a 5-star Google review. Thought I'd signed up for monthly pest control visits with the branch in McComb, MS, but after no one had been here in 6 - 8 weeks, I called to schedule service. In fact, I called five times, and not one call was returned. Today I called the McComb phone number 601-582-3282 a sixth time but it rolled to Hattiesburg as [I was told] McComb no longer has an office. On a national level, Orkin may be a professional and respected company, but not here in Mississippi. When Hattiesburg offered to take yet another message, I fired Orkin. When I call my pest control company, I DON'T want to leave a message that goes unanswered...I want customer service. read more