My laptop computer died last week and I had heard that there was a new computer repair facility…read morejust north of Walmart so I called them and was told to bring it out so I did. Cameron Konuch ran a quick check on it and said it was an inexpensive laptop and it had reached the end of its useful life but it appeared to him that he could recover all of the information on the hard drive. So he took it into the back room and subsequently recovered all of the information and images from it put it on an 8GB stick all in less then one hour. The service was fast, reasonably priced and I left about an hour later happy and non the worse for wear. He suggested that I not buy another inexpensive laptop and made several suggestions for upgrading to a better one.

From the owner: At Indiana Technical Installations we provide IT Services & Network Solutions,…read moreSecurity/Surveillance Systems for Commercial & Residential, Managed Services Provider, Computer Repair, Custom Car Audio/Video, & Smart Home & Business Automations. We are a one stop business that will go above and beyond to make your needs a reality!

I went in to get a screen replacement on my iPad Air 2 but had to wait until the part came in. I…read morepicked it up and when I got home I noticed that my home button was stuck. Upon returning to the store I questioned how they missed the button that was stuck. A male employee remarked how would they see a stuck button. He said it would take a couple hours to fix but I would be in front of the line. I agreed to pick it up the next day to avoid the afternoon traffic. When I called the next day they still hadn't gotten to it. Finally the next business day when I called it was repaired. Although it did get repaired I did not like the amount of time it took, the high cost, having to return, and how they jerked me around. Geniuses? Not.

I experienced great service and quick turnaround with getting new batteries on back to back iPhones…read morein the same day. I felt cost was in ballpark with today's prices.

We have been working with Fort Wayne IT Solutions for around 6 months. Their level of customer…read moreservice has been excellent, and they are able to communicate about technology issues in such a way that non-technical people can understand them. I would not hesitate to recommend them to anyone in need of IT services.

I am SO glad I chose Fort Wayne IT Solutions to help me with my computer issue! I had gotten a new…read morelaptop and paid Geek Squad to transfer the data to my new device. They said they couldn't do it, as my hard drive had crashed. They said they could send it out for data recovery, however, it would take two to three months, and would cost a minimum of $400 dollars. I panicked! The daily operations of my business were on that computer. I called Fort Wayne IT Solutions and spoke with Austen. This was at about 5 minutes before they closed. He said that he thought he could fix the problem and would wait for me to get there. I dropped off the laptop, and he called me early afternoon on the following day, and said the data was all transferred. Lightning fast turnaround, and a fraction of what the other place quoted! He even took the time to answer many questions I had about my system! I will definitely go to Fort Wayne IT Solutions for all my future IT needs! So glad I found this company and would highly recommended them to businesses large and small! Austen is a Super Hero!