Went to have knee replacement at comprehensive outpatient joint and spine institute. What a…read morewonderful staff! I was treated with kindness, helpfulness,and wonderful care. My surgical nurse Mandi was such a great, great lady! She llaughed when she handed me the ever so lovely pull ups! Best part she was even able to talk me off the ledge, I was truly wigging out! My Dr. Moynihan was great, I even got his autograph ( on my knee).Anthony after surgery was amazing with post op care. Had me up and moving in no time and helped explain my care when home to my Hubble and myself, which I don't remember most of it. That would be a great reason so have your person there to get it. Home now with care from a very over protective Hubble. Guess I will enjoy that part for awhile!

I recently survived a car wreck but my spinal column was injured. A Specialist Doctor here reviewed…read moremy MRI raw data, somewhat described my injuries to me, suggested an intense course of steroids to reduce inflammation, to be followed up with Physical Therapy and Chiropractic. The doctor also prescribed a muscle relaxer, but they do not write ANY prescriptions for pain medication. They only refer patients to a Pain Management Clinic. It's a Florida thing. Paying out-of-pocket, the office visit was only $120. I thought that was very reasonable - until I discovered it's for 15 minutes of the doctor's time. He couldn't interview me about my signs and symptoms, review my MRI, and discuss treatment options with me in 15 minutes! After waiting 3 weeks for this appointment, I would have gladly paid $240 to get 30 minutes of the doctor's time. You better make sure your medical records and MRI's get here before your appointment, and then talk fast! We never got to discuss my specific Physical Therapy needs at all, but they did give me the business cards for 3 PT clinics. And I will be receiving some prescriptions to reduce inflammation in my spine. I am rating 5-stars because WCMI certainly knows what they are doing, but visits are somewhat rushed and overlapping. Be prepared and you should be okay. -------------------------------------------------- Updates: #1. The steroid treatment they gave me has been a Godsend. That's why they get 5-stars. They are good doctors and caring doctors. #2. I spoke with the Administrator and we agreed to disagree. He doesn't want any patients to feel rushed, but they do schedule 15 minute appointments. That is standard for most doctors in the US.

My elderly aunt spends the winter in Florida, and did not tolerate the two day drive very well…read more Within 10 days of arriving here she could barely walk. We tried going to two local emergency rooms only to find that both of them were packed full. So we decided to come to Lifeguard Urgent Care. We are so grateful that we did! We scheduled an appointment, and were able to complete the registration paperwork online. The staff were very caring, professional, and polite. We saw an amazing nurse practitioner named Brittany. She thoroughly examined my aunt, and prescribed some medication. I am a registered nurse, and I was most impressed! I'd highly recommend this urgent care!!

The saga continues. So today, I open the mail and find a "final statement." I have not only…read moreremitted payment, but also have the receipt. Just to be doubly sure, I checked my bank statement, and the transaction cleared. So this final notice, and continued assault on my time is less than appreciated. I need someone from billing to contact me, and for this issue to be resolved. The care I received was abysmal. The diagnosis, inaccurate. And now, I am going back and forth over a bill that I already paid. No one answers the billing number, and when you call the direct line all you get are people saying "I can't help with that, let me get you to billing." What a sham.

Great Medical Office. Everyone is professional, helpful and knowledgeable. Dr. Cas9tello is…read moreamazing. Very thorough. I couldn't have chosen a better office for my medical needs.

Very clean and staff care for dementia sister very well. Meals are so so but they do offer basic…read morestaples for change if meal is undesirable. Physical therapy is good. Offer hair dresser on staff there. Activities director Emily tries to get everyone involved.

Lack of rehabilitation equipment! 3 bikes & parallel bars & only 30 min of "rehabilitation" …read more Patients left wandering hallways needing help & staff walks by them without checking them. Noooo! Transfer definitely happening for my Dad. His roommate walked out because of this the other day. We are following his lead! Heard from many patients how extremely difficult this place is.

My husband Monroe has been in pain since November. He did not get positive results from his…read moreprimary physicians so I referred him to Dr. Tom. Best thing I could have done for him. Dr. Tom reviewed his CT scan, treated him at the office and referred him to Pain Medicine. Dr. Tom and his office set up a meeting for Monroe with Pain Medicine for that day. Monroe and I drove to Tampa and were seen within minutes. The result, Monroe is scheduled for injections into 2 levels of his Lumbar spine which should help with this horrible pain he has been living with for so long. I have been a patient of Dr. Tom and can personally speak of his experience and bedside manner. Literally, I have walked into his office limping and crooked and walked out strong and straight....nope, not exaggerating. I am thankful to Dr. Tom and appreciate the time he spent with Monroe listening to him and reviewing his images. He is a great person and a great doctor. Yolanda & Monroe G.

I have called this office numerous times and no one ever picks the phone up, nor do they return…read moreyour call. I am not pleased at all with their customer service and will be seeking treatment elsewhere.

This place is a joke, staff steals your things, talk down to you. Was told i couldnt eat after not…read moreeating for hours before i went in. The guy in charge i guess because i was not introduced to anyone. Told me he would bring my food to me in the room. And then brought only a quarter of my stuff to the room. He told me that was everything n he put in my bag. Mind u not a cheap bag. So i asked him if you put everything in this bag where is my backpack n other bag not cheap. He couldnt tell me untill i said i want all my stuff n i am leaving.if you want to hear more email me kellyorosco9@gmail.com. to much to say about this place dont make the mistake and go.

5/5 great staff, great food, and always something to do to keep you busy. Mrs. Crystal is one of…read morethe best therapists there by far, and Dean the nurse at the night is very empathetic and understanding. Sam The director of operations is also good people. Overall this place saved my life

Nothing better than these awesome people. Dr Hamoui is The Best and most compassionate man…read more Seriously awesome and Compassionate, I Trust him and if you are looking for a Great Doctor and Compassionate staff, look no further. April was Awesome skillful and I appreciate your help. Karen is so Awesome and great empathy. I was suffering and they said come right now on a Friday at that! I would give them 10 stars! Please let them Help you. They will! God Bless you All. The entire staff has been empathetic and Compassionate for my personal experience. All the staff are professional and turned a somewhat embarrassing situation in to a great relief for my situation and helpful.

While Dr.Omar may be a good doctor, the financial side of that office is ridiculous. Payment for…read moreservice is required immediately at the office visit, and we've yet to underpay with a refund due us. It takes several calls to the billing department, where messages are left with no response, calls to the office manager, and months before the refund is finally initiated. Our experience has been 2-6 months to get the refund even though the insurance has settled the claim. Frustration has set in, therefore this is the first time I have ever left any negative review. Wish the office would take action to restore my faith in this business.

I have been coming here for three weeks now..The staff is fantastic .. The hours are so flexible…read more ..Very happy with all the service they have ..A girl best friend..

The staff are wonderful fast and efficient couldn't ask for a better experience highly recommendread more