This is a WARNING to future customers about the highly deceptive pricing practices at this…read moreestablishment. I visited as a walk-in, intending to receive a standard foot massage at the general price point I am familiar with, which is often reflected by their widely advertised Groupon rate. The total cost I was asked to pay was nearly DOUBLE the lowest advertised rate. When I inquired about the significant price discrepancy, the employee offered two questionable and misleading explanations that felt like a deliberate bait-and-switch tactic: False Service Distinction: I was told that the foot massage I requested was somehow "different" from the one advertised at the lower rate, despite the service description being vague and matching general expectations. False Redemption Rules: I was then falsely told that the Groupon rate was not available for "walk-ins" and that I would have to schedule an appointment at least two weeks in advance. Based on prior experience using similar services, this is a clear fabrication intended to force customers into paying the much higher, non-discounted rate. I felt pressured and misled into the transaction, ultimately paying an inflated price. An honest business does not employ intentional dishonesty regarding simple walk-in pricing and appointment rules. While the massage itself was performed, the overall experience was completely ruined by the frustration and sense of being financially exploited. I strongly advise checking all prices and terms (in writing) before you sit down, and be prepared to leave if they attempt to pull this bait-and-switch on you. Make sure you use Groupon before.

I set an appointment here for my fiancé the massage was good but he didn't enjoy the fact that he…read morewas put under per pressure about a tip! He was already turned away saying he didn't have an appointment. He was interrupted during his massage about a tip.

Great massage. Felt 100 percent afterwards and the kinks were gone. Very clean place. Music was…read moresoothing also, Massage ladies were very courteous and price was worth it. Thank you.

This is the worst place for massage. We did couples massage and as we arrived and filled out the…read morepaper form we could not understand what the lady was asking us? Then she said you pay cash, zelle or cash app only? 1 hr. Was only 40 minutes with no massage technique. The lady said the therapist working on my husband had only been here 3 months? To me this is not the place for true therapeutic massage. It feels like something else. Save your money. And you do not put Eucalyptus and peppermint around the eye area.

I was visiting a friend in the area and we were looking for a place to get a massage on short…read morenotice. Imperial Massage was able to accommodate us within about an hour and a half notice. The spa is small but clean and nicely decorated. The vibe was tranquil and relaxing. My friend and I both received excellent massages at a good price, much more reasonable than the big chain massage places. My therapist was very careful not to get oil in my hair and of an area with a scratch on my arm. The receptionist was very friendly and welcoming. I would definitely come back if I am in the area and my friend plans to return as well.

I called for an appointment and Imperial Massage Spa was able to accommodate me on short notice. I…read morecame in for a quick 30-minute neck, shoulder and back massage. The beds are heated which is a nice option for a cooler day. The establishment is clean and the massage table was very comfortable. My massage was perfect for what I needed. They were good about asking what pressure I needed and checking in during the massage to ensure I was comfortable. This was a very thorough massage and I left feeling much better than when I went in. All of the stress in my back and shoulders was relieved. This location is able to accommodate couples and the rooms are nice and quiet. I will definitely come back when in need of relaxation.

Avoid this place! Your time doesn't mean anything to them. I called and made an appointment for…read more7pm, and they put me in a room for over half an hour without any kind of explanation or expectation. It's like they forgot I was there.. Okay no. This is why appointments exist.... I won't be returning and will be advising my friends to avoid this place. Value your time people!

I liked this place so much I visited again before I headed back to the bay area. I opted for the…read morecombo 30 minute body and 30 minute foot massage. It was a wonderful experience. My feet are sensitive and they took care not to be too hard on them...it was refreshing and relaxing. The body massage was also wonderful. She tackled each knot I had in my back and made my flight back home even better. The location of this place is cool because it's about 4 city blocks from Lauderdale by the sea and convenient if your staying in one of the nice beachfront places there. I cant wait for my next visit to Fort Lauderdale which of course will include another visit to Lucky Massage!

I come here often and have never been disappointed. I have tried dozens of different places and…read morenothing has compared to these ladies.

I have been going to Soothing Oasis Massage for the last few years. I wanted to share my…read moreexperiences. They have been nothing but excellent. The massage therapists were skilled and attentive, providing the level of pressure I prefer in a massage. I have seen both Grace and Judy, and both are great at understanding my specific needs and tailoring the massage to my preferences. The studio was clean and well-maintained and the staff was friendly. The focus on stretching was also a plus. I highly recommend Soothing Oasis Massage for a high-quality massage experience that will leave you feeling relaxed and refreshed.

I loved the Massage session with Anny. Super professional and secure of her work, she even gave me…read moresome advices after the session

Rough, heavy "Swedish massage" resulting in broken capillaries and inflammed, sore skin. Sketchy…read moretipping and payment, with extra fees for using a credit card. Hopefully our experience gives others an idea of what to expect. I wish I had read the other Yelp Reviews before we went to Zen Spa. Other people have experienced the same roughness in their massages, and the same coerciveness with tipping and payment. Swedish Massage I booked a massage for my 20+ old son. He is an athlete and has had many massages at other spas, including deep issue/sports massage. When we arrived, the "therapist" suggested a 90-minute session for $110. For today, my son did not want a deep tissue massage so I asked her to confirm that this session would be Swedish and he could tell her to make the pressure as light as he wanted. She confirmed yes. Payment and 30% (or higher) "Suggested Tipping" When it was time to pay, she asked me to hand her my credit card, and then as she initiated the payment, she asked how much I wanted to tip. Since it was a $110 session and I customarily tip 20%, I said "$22". However, she did not just add $22. She pointed to a printed sign that listed "Suggested Tips for a $110 session" and the smallest suggested tip was $30. This is a 27% tip, far above customary. In all other businesses I've dealt with, I am the one to tap my credit card, and I can privately enter whatever amount of tip that I choose. But at Zen Spa, the therapist held my credit card hostage while asking me to tell her how much I wanted to tip, as if it was a set amount obligation and not the client's choice to show appreciation for good service. I was taken aback by how presumptuous she was, but decided that I would just tip the 27% and be done with it. The payment should have been $110 for the service plus $30 for the tip, for a total of $140. However, the receipt total said $142. I pointed to the sign that said the 90-minute Swedish massage was $110, so the total should have been $140. She kept insisting that her total was correct, and only after I kept asking did she point to a different sign that said that there was a $2.00 fee for using a credit card. My guess is that they were passing on the credit card companies' fees to the client, but they didn't want to change the published price list, so they created a smaller sign that said that there would be a $2.00 extra fee. Really deceptive. Rough Massage and Broken Capillaries After we left, I asked my son how it went. He said it was a terrible experience. We understand that there may be bruising or redness, but he has never had that with deep tissue massages at other places. But at Zen Spa, with a supposedly "Swedish massage," the woman was so rough with her hands and a tool -- perhaps a massage roller -- that he had to tell her to lighten up. The result of all the roughness is a back full of broken capillaries and inflamed skin (see photos attached). This is not normal. Less important, and rather funny, was that the spa room smelled like garlic. This place was definitely not peaceful and zen. One positive thing I can say about the spa is that they take precautionary safety measures because of the neighborhood. Another therapist/owner said that they lock the doors to the building when they are in sessions because "there are lot of bad boys" in the area.

Everything was fine until the lady charged $50 on debit card instead of $15... Then she wanted to…read moreargue with me for 5 minutes about her credit card machine. Not to mention she tried taking my underwear off a few times. When I finally mentioned involving the police she proceeded with my refund. If you're looking for a good/relaxing massage definitely do not come here. I still haven't received my refund, and thanks to them I will be taking a nice long break from massages. Extremely frustrated...

Definitely would recommend very nice place enjoyed my massage love the atmosphere. Love love this…read moreplace

Made an appointment with Eva after dealing with some upper back pain. She did a phenomenal job- go…read moresee her, you won't regret it. One of the best massages I've had recently.

Went while we were down for a Bills game. Best massage I think I've ever gotten, fantastic!read more