Super efficient for fixing my car key batteries, and very reasonably priced compared to other…read moreplaces I checked. Would definitely recommend.

Great shop. Great customer service. You're always greeted with a friendly hello and if you need…read moresome help. Came here to replace a bulb recently... it was not a standard socket but the staff at the shop were extremely helpful even with my inept description, because stupid me didn't bring the old bulb! Anyway, I'd recommend this nice shop to anyone looking for whatever it is you might need! In an area that is being consumed by chain stores and upscale retail, it's comforting that a great place like this exists.

We were looking for pieces of lumber and possible planks to replace the shelving in our closets…read more Simple pieces of wood. The guy working there basically said they don't carry any lumber supplies beyond "scraps" (whatever that means). Was not helpful at all and it seemed like he was forced to interact with us. Their website clearly has false advertising for a supposed lumber yard that has "lumber cut to size."

Five stars and I didn't even buy anything -- which is the point. Yesterday I needed some…read moreexterior-grade plywood, which they didn't have, so I thought I'd buy standard plywood and paint/varnish it, but the guy persuaded me that it wouldn't work for long. In other words, he'd rather be honest than make money off an ill-informed customer who's not even a regular. I'd definitely go back here. Really helpful people.

Very thoughtful and accommodating new owner just took over and they're trying to establish a well…read moreoiled machine. It will take some time to get to where they wanna be but I believe they will get there and you will get great service from them.

They close early, very poor customer service, a condescending. Would not recommend ever.read more

My cuz is doing some repairs at my home and he told me forget home Depot and let's go to Glendale…read morelumber company in queens for every thing we need for the job or he needs for the job. Place is old but they know lumber and they are experts on what we need exactly . They cut the lumber to the size we need , supply what is needed to do the job correctly and they explained everything to my cuz in easy to understand instructions cause my cuz is no Einstein. The supplies are heavy and my back and knees hurt or that's the excuse I am sticking too but that's ok cause the workers will carry it to the car and don't be cheap and tip the guy . Everything you need for a simple or complex job is available at Glendale lumber and prices are reasonable compared to the big chain joints . 4.5 stars and cuz is doing his carpentry magic.

To remain steadfast in my continual pilgrimage to "promote local businesses", I do seek out the…read morefamily owned and operated businesses. Glendale lumber epitomizes the single store operation that has been handed down from generation to generation,. Its sad to see so many fall by the wayside and heartwarming to see those businesses that have remained. I had my stairs to the basement rebuilt this week, first instructions to him were to use Glendale Lumber for all materials. I did this knowing full well his reply would be that they are more expensive than Home depot. I am not a rich man, but I will pay extra to a local family run business, always have and always will. The blond oak planks were cut and ripped to my specific needs at no additional cost. Quality of the wood was excellent, no knots, straight and not dinged up in any way. "Back up your vehicle into the garage as to not get a ticket at the hydrant" was the advice of the workers, who accommodated my contractor by loading up the material and attaching a red plastic flag to the end, for visual warning to drivers behind his truck.

I needed several keys made. I called and a friendly human picked up the phone to confirm they do…read morethat. At the store (near Union Sq) --- no price gouging, quick competent service, friendly. The store is clean & organized. They have the kind of excellent customer regard you don't see too much these days.

Be very careful what multi-lock you purchase from these people. They sell some locks that you can…read moreonly buy keys for from them and they charge $45 dollars a key. The multi lock 5 key sells for $25 everywhere in the city but their special code card forces you to go only to them. Beware. It's highway robbery.

I have nothing but good things to say! They were quick, helpful, and affordable (I had a few pieces…read moreof wood I brought cut, and then purchased a new piece of wood and had it cut for a wall shelf)

So amazing! They'll cut lumber any size and have a great stock of hardware. While the owner is not…read moreoverly friendly, he is super helpful with whatever you ask for!

Needed to get keys made and they did a great job at a reasonable cost. Staff very pleasant to deal…read morewith:)

This is my local go to hardware store. It has that neighborhood feel and staff that has all the…read moreadvice you need for basic jobs. An anachronism in the modern day mega hardware stores. They have all the basic and reasonably priced. - knowledgeable staff - friendly and approachable - dog friendly Highly recommend

I bought a corded hammer drill here for pickup, and the next morning, less than a day later, it…read morestarted smoking while I was using it normally. When I brought it back and explained what happened, the manager, Yvette, plugged it in, ran it for a few seconds with nothing attached, told me it was "fine" and treated me like I was making it up. A drill motor running with no load won't catch an issue that only appears under load, and a brand new drill that smokes is a serious fire hazard. It was completely negligent of Yvette to tell me to continue using the drill and not accept it as a defective return. This creates both a liability issue for the store and a safety issue for me. I raised these concerns and she was dismissive the whole time. I ended up leaving, calling Ace's customer service line and getting them on a three-way call with the store. The phone rep was great and easy to deal with. Yvette only agreed to take the drill back because I'd ordered it online through Ace for pickup, which meant the rep could force the return. Otherwise I doubt she'd have budged. She gave the rep attitude too. After she hung up, the rep apologized to me for how rude Yvette had been. I went back to the store and the return went through, but even when completing the return, the cashier was openly cold. I asked how her day was going, and she just said "fine," flat and unfriendly, without looking at me. Because of this experience, this location has lost my business. I won't buy from a hardware store that doesn't seem to take seriously the safety of the tools it sells or how it treats customers who flag a problem. I've still got the invoice, the return receipt, and Ace customer support case number if the owner wants to look into it.

Has more in there than you think. And if they don't carry it they could probably order it for you…read more We've gotten everything from tools, paint, one of those standard city shopping carts for big Trader Joe's runs, to Christmas decorations. The employees are very helpful. I much prefer to visit this small business than the big box stores.