I really want to like - nay, love! - this place, but I'm having difficulty even finding nice things to say in this review. I learned about this salon after searching for all natural salons in London. I have a nail polish allergy, but all of the polishes used at Organic Beauty are vegan brand Spa Rituals. Yay for me! The salon's interior is peaceful and calming, which is perfectly juxtaposed with the ever bustling Brixton Market just up the street. There are bright green walls, brown wicker chairs & tables, soothing background music, and cute display cases and decorative touches. The hospitable staff greeted me immediately upon entry and offered me a beverage. The salon is outfitted with only two pedicure chairs, which reflects it's small space. The business is currently short staffed, so there were only two people on duty. Shortly after I entered, I was seated in a pedicure chair. I opted for the classic pedi and classic mani. The beautician that completed my pedicure was extraordinarily slow. She spent an eternity filing my nails, and didn't even buff them. Anyways, the entire pedicure took about an hour. An hour! Meanwhile, the lady in the chair next to me received a luxury pedicure. While I simply sat in the leather(ish) pedicure chair, they turned on her massage feature. While my feet were only rubbed with a pumice stone and exfoliant, her feet were also wrapped with paraffin wax. Her feet looked amazing afterwards, and mine were still rough. I had to go back over them with my own pumice stone at home because the pedicurist missed so many spots. Grrr! Then I received a manicure from the other beautician. Before she started, she brought over the nail dryer and put my feet in it. She delicately balanced it over the basin of the pedicure bath. Luckily she already drained it, but placing an electronic above a moist area still made me nervous. The manicure was as sub par as the pedicure. Once again, the manicurist didn't buff the ridges in my nails and inconsistently removed my cuticles. At the end of the service, she placed my hands in the same nail dryer that my feet were in. I don't know why, but that really grossed me out lol. All in all, I spent 90 mins receiving a super basic manicure and pedicure. Ridiculous! The website lists that a classic mani costs £20 and a classic pedi costs £25. The website offers 20% off for first time visits. My total should have been £36. Nope. My total was £46.60... including the 20% discount. I was so fed up with my experience at that point that I didn't bother fighting the unexpected £10+ price inflation. Four days later, every single fingernail is already chipped. What a waste of money! While I appreciate the natural products used at the salon, the beauticians were extremely slow and the salon was overbooked. Once this salon is adequately staffed and improves their service delivery, I might return. But only maybe. read more

Organic Beauty - Hair Removal Near Me - London, XGL

I don't have enough good things to say about these guys! This new salon on the top of Atlantic Road in Brixton is a haven of peace. If you want to enjoy some relax, pamper yourself with their special organic treatments: Facials, Massage, Waxing, Lashes, Brow Shape, Pedicure (and Fish Pedicure), Manicure. I recommend you to try the Gelish manicure that lasts up to 2 weeks! 20% off on the first visit, complimentary tea and chocolate for their customers. Nice ambiance and clean facilities run by a great staff! read more

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I love organic beauty so much, Every time i enter the salon i get greeted by some of the kind staff and get offered a free tea or some water FREE! Most of the tea's are herbal so i can tell they really are organic. I have been to organic beauty 4 times(the one in brixton) and i have never been happier each time i have been there. I have been for a pedicure,manicure,hot stone and lux pedicure and i am so glad there is a place like this really near to me. The only problem i have with it is that if you book to late there is never bookings available on Saturdays:( but apart from that i strongly recommend this place. :-) read more

I wish I could give this salon 0 stars. I have had many beauty/spa treatments over the years but never have I had an experience this bad. I phoned the salon to book a facial and massage for myself and my friend. The receptionist confirmed the appointments but I said I would email her the specific facial and massage we wanted. I was not told that the email wasn't working at this point, no confirmation was recieved they'd recieved it. We turned up for our treatments and were kept waiting. I was half an hour late going in for my treatments. We were both due for an aromatherapy facial and hot stone massage, with my friend also having a brow wax and tint. My facial was awful. Products blobbed or slapped on my face and roughly rubbed in. The steamer was turned on and spat boiling water over my arm (painful and not relaxing!), then the woman went to swap the steamer so I was pushed, on the bed, out of the way and pushed back once it was swapped. At one point another person came in and out of the room several times, I couldn't see what was going on because my eyes were covered, but it made me feel very uncomfortable. When scraping my t-zone she just wiped the implement on the pillow next to me. My friend had her eyebrows tinted but not waxed as requested. Who has a tint without a wax?! The masage was not good. I won't describe the specific reason why I felt so uncomfortable, but it was so upsetting i was almost in tears. On top of this she just quirted oil over me, no warming it up first and just left the bottle on the bed resting on my leg, which was cold and unpleasant. I could go on, but that gives the idea. Immediately after my treatment (only about 1hr 25 not 1hr 45) I complained, in private, to the manager. I said I wasn't prepared to pay for the treatments. She offered me a 50% discount and 2 free treatments that she would do herself. I agreed reluctantly to this. 2 days later I was called to say I could only have one treatment for free. I then said I wanted a refund, having not wanted to pay at all to start with. I was told she would check with the owner and contact me within 24 hours. This didn't happen. I called again, spoke to someone else, who was very angry and just gave a long list of excuses, none of which were relevant. She said it would be another 2 days before she could agree to a refund but she would need my card. As i live round the corner and was home from work early I thought I'd go in and ask for it a short while later. What then happened was I tried to get my refund and was verbally abused, shouted at, told I was in the wrong and and told that she couldn't process my refund. I was also told they had never had any other complaints. Also, prices were higher than advertised on the website but we weren't told abuot until we arrive and no 20% first time discount as advertised. The whole experience has been an utter disgrace, I've never experienced anything like it. Do not go to this place. read more

I have visited Organic Beauty Salon twice, both times for the Gelish manicure. I was very impressed with my first visit and would agree with all the positive reviews, but was left very upset after my second. Unfortunately, I felt that the lady carrying out my manicure was inexperienced in the procedure. It took much longer than normal to remove the gel that was already on my nails, and whilst doing so she caused quite a lot of pain, and pierced the skin on one of my cuticles causing damage. When trimming my nails, she also caused a deep and painful cut to the skin on one of my fingers. After she'd finished preparing my nails for the Gelish coat, I chose not to continue with my treatment, partly because it had unexpectedly taken 45 minutes just to remove the original gels and if I'd stayed for the new gels to be applied I would have been late for a work appointment, and partly because I felt very upset about the manner in which the treatment was being carried out and didn't wish to continue. When I left, my nails and skin were damaged, filed unevenly, and a lot of the base coat from my original gels was still visible on my nails. I was also overcharged on the price for the removal and was only refunded the difference after I'd questioned it several times. Overall, I found the lady carrying out my treatment was quite unfriendly and dismissive when I pointed out the delay and the pain; and rather than being concerned for my comfort and enjoyment, I found that her responses were defensive and suggesting that some of these things were my fault. After the pleasant, friendly and relaxing experience I had first time around at Organic Beauty I was deeply disappointed by my second visit and, unfortunately, it has dissuaded me from visiting again. I hope they will look into how experienced each member of staff is in each procedure, and prioritise the comfort of their customers in future. read more

After moving south of the river, my first waxing experience was with Organic Beauty. I have been living in Crystal Palace for over six months and I won't go anywhere else but Organic Beauty for all of my beauty needs. On arrival you can always expect to be greeted by a friendly and personable individual on reception. If you are unsure about any stage of your selected treatment process, the experienced beauty practitioners will clue you in. I love to ask questions so I know exactly what goes on my skin they put up with my 101 questions! I usually see Organic Beauty for a hot wax treatment, eyebrow shape and tint. I have a particularly low threshold for pain. When you're in the hands of people that are extremely knowledgeable on their trade, they know how to limit the level of discomfort involved with these normally painful treatments (eyebrow tinting is the painless one of three I mentioned, I'm not that big of a baby) Keep it up Organic Beauty! I can see big things for you on the horizon :) read more

I visited the salon for the first time recently to get my pre-holiday Brazilian wax. My experience was terrible from start to finish. I was running 5 minutes late which I apologised profusely for, however, the beauty therapist herself was running late due to an overrun appointment earlier in the day. I waited for half an hour before the therapist had finished with the client before me, only to be told that I would need to wait another 15 minutes for the hot wax to heat up. I asked if I could pop out of the salon for five minutes during this time and the receptionist told me this was no problem; she'd call me when they were ready. I arrived back about 10 minutes later (not having had received a call) to find that the beauty therapist had since started an appointment with another client. I then had to wait a further half an hour. The receptionist was not very apologetic, but to her credit, the therapist was. All in all I had waited an hour and 15 minutes for my appointment. No discount or any other gesture of good will was offered. After getting home and checking the finish properly, I noticed that the line is not straight, nor neat (it points to the right!) and there are small patches of hair left. In my experience, after waxing, the therapist removes any stray hairs with strip wax and tweezers but this did not happen. I was also surprised at the method she used; she applied hot wax all over the area then waited several minutes for it to dry, so much so that it was very difficult to remove and therefore very painful. Unfortunately there was no time to go back to rectify the bad wax so I have had to tackle the unfinished bits myself not what you want when you've just paid £25 (with the 20% discount for first time visitors) for someone else to do it! Warning stay away. read more