Went in to buy my city sticker and was told the system was down. I called the other nearest…read morelocation and was told that there is always a glitch at the end of the month but they should be able to try it and it might go thru. Since i was already here, i asked her if she could try. She said it may not go thru and i may have to pick up the sticker the next day. I said that was fine. She then changed her mind and said the manager said they couldn't even try. Since her story changed, i asked to see the notice and she refused. I then asked for the managers name and number and she also refused. I said i wouldn't leave until i got the name and she called the police. I would have left but the whole time i was there she kept sending customers away and was being racist toward a non English speaking customer, so i really wanted the managers name. When the cops came, she still refused to help and she tried to press charges for me recording her but they refused. Her name was Christina and she seems to come up on bad reviews for this place repeatedly and with reason

5 stars just because costumer like Alfonso g mean and racist. I was in line while he was in window…read moresuper nice in beginning,and when this lady refused his SUSPICION transaction,he started screaming on her,calling her names,taking pics without her permission. Grow some balls sir cuz you don't have a sticker saying I'm gay!!!

I am leaving this review because I believe that who ever is in charge of this location should know…read morewho they are hiring. I came with my wife at about 8:30pm on July 31st, 2024. We noticed that there was only one teller working the window and another lady doing miscellaneous work in the back. We waited about 20min before we were attended. We gave the information for the city sticker we were purchasing and when counting the cash before giving it to the teller, the teller said "Hurry up" and I said excuse me? She then doubled down on it and started ranting about how she wants to go home and I don't hurry up and that she's been working since morning and she's trying to get everyone before closing...etc. I told the lady she is no one to be talking to me in that manner let alone because she is "upset". I asked her for her name and she refused and then told me to shut up. I literally lost my cool and went off on the lady before my wife told me to step out. After my wife left she said the lady was trying to be all nice to her trying to fall back due to the circumstance. The description of the lady is: Older (55-60), polish, heavy set, short hair (reddish). Reason for this long review is because this lady was so comfortable coming at me that way I'm sure this has been a normal occurrence. And PS. They weren't letting anyone in by 8:40pm although they technically close at 9pm.

I went here to renew my city sticker. The woman who waited on me gave me very false information…read more She was also quite rude. I went to another currency exchange. They looked up my information and assisted me right away. When I told them about the woman at Diversey and Laramie, they were very surprised. Do not go to this currency exchange. They will not help and they may give you wrong information. It was a very unpleasant experience.

"Smells like sandalwood in here. I wonder if incense is burned daily. Smells nice." - My initial…read morethoughts the other night while I stood in line trying to get a city sticker before the Midnight cut off. The wait was extremely long and I was lucky to score a sticker just before midnight. The day was long and tedious for their staff which towards the end of the night, they dropped to a single attendant. Why?? Who knows. But in that time a few other revelations came to mind, first and foremost that the clean smell I had already gotten used to was not sandalwood! Oh travesty.. it was Pine-Sol or some other generic brand. Another revelation was that this location happens to be a hub for Western Union customers, which increased my wait time significantly. If needing currency exchange services, it's wise to call ahead and have questions ready. Like; is your credit card machine working? (Because it wasn't when I visited and to pull cash at their "foreign market" ATM service it was a $2.95 charge.) How long is the line presently? and how many windows may be available when I arrive at such and such a time?

It's a currency exchange. Nothing special. I bought a new car on Saturday. I tried going to city…read moreclerk office but they don't have Saturday hours (could have sworn they did). Came here. Lady at the counter looked out for me. She told me all she could do was sell me a new city sticker, but the city offices could do a $5 transfer. Saved me a whole bunch of money. She also told me I have a 30 day grace period to get it updated.

They open and close whenever they want. Hours posted online are inaccurate and are not posted on…read morethe building. You'll have better luck getting service at a 24/7 site than waiting for these people to decide to open their doors.

Open "24 hours" but everytime I go there at night it reals like cigarettes and I'm waiting over…read more30mins just for nobody to help me

Last year I opted-in to receive email reminders from the "City" of Chicago when city stickers are…read moretimed to renew. Why not right, save the paper and get an email. So, I realize the time is now when I receive an email less than two days before the end of September.. Seriously, WTH! Snail mail is faster!? Who the heck is in charge of these damn emails! So.. after a recuperative, lazy, funday Sunday I chose to hit Currency exchange. Thank goodness for 24 hour locations. All day other locations were full of people. I would wager that other Chicagoans also got their reminder emails late. So, I waited till the middle of the night and hit this location. It is so dirty in here. Brightly lit which is great to keep the wacky folks away. The lights are so bright you can see all the grime on the walls, the floors, the aerial splatters of grime. It's all there. Evidence of a dirty room but I digress.. It's a currency exchange and what seems to be a source of quick cash for the common citizen. Don't have a bank account? No worries, they'll cash it for you and take a nice cut in the process. Currency exchanges can also process a number of other services for people lacking the ability to stay on track/time with their payments. All for a fee of course. It is what it is. There are many services available and for a full list, it's wise to call. But, they don't often answer quickly. I was there for a city sticker and that's what I got. I didn't experience any of the crazy stuff mentioned in other reviews, though that did alarm me and was extra cautious. Luckily there was one ahead of me that took quite a while cashing a check. But when it was my turn the cashier was courteous and I walked out of there, sticker in-hand. If buying a state or city sticker, cash is king and will save you on additional fees. FYI. No free parking lot. You are limited to metered parking on all sides.

cashier, puts the wrong info on my city sticker, then proceeded to tell me she couldn't correct or…read moregive me my money back, that the police wouldn't even look at the plate, to just put the sticker on the window. she was rude, disrespectful. left the window and said I could stand there all night that she didn't care. horrible service, false information. I asked for owner information and she said it wasn't available.

I love what they have done with the updates to their space. I called on Wednesday night looking for…read moresomeone to notarize a document for me, unfortunately everywhere I called was unavailable and rude about it. I called this location and the person on the phone was kind and let me know I could come in as early as 7am the next day. I ended up doing just that and a very nice woman named Leslie was able to help me quickly and efficiently, great customer service, thanks!

the lady in there that was working there today was very rude. Answered the phone and hung up. Had…read morethe door locked a half hour before it closed.

Ran in here on a Sunday at noon because it was laundry day and I was out of quarters. There was no…read moreline - I was the only one in. $10 of quarters cost $10.25 (25 cent fee). Which is standard for every currency exchange I've been in for last minute quarters. Yeah I could've gotten rolls without the 25 cent fee from my bank but I totally forgot I was out of quarters and I needed to get laundry done. And they were open on a Sunday and my bank is closed.

So I am driving into work, listening to the Serial Killers podcast on Spotify and discovered that…read moremy city window sticker was expired. I had no idea that it had expired at the end of Jan 2025 and here we are at the end of February. Good news is I did not get any tickets between the end of Jan and today. Even better news is that this currency exchange was close enough so I could get there on my lunch break. The woman behind the bulletproof glass was very friendly and very fast in taking care of me. It actually took me more time to drive over and back to work than it took to get the new sticker. So for me this was a five start experience: fast and friendly and no ticket. Nice thing about the location was that there was a parking lot, so I didn't have to deal with street parking, although there seemed to be plenty around.

6756 W Belmont Ave, Chicago, IL 60634 No wonder this place…read morehas low rating. The only good thing about it was location. I have gone here several times to use their services & customer service of staff ranges from poor to fair depending who is working. Today, was the final insult & I will never use this location again. Used their western union services & the woman working there was rude from the start. Instead of doing her job & providing helpful info, she made rude comments like " its very expensive" instead of just providing cost. Also asking where my mother is from. She also made a statement that I was using my mother to send money when I was helping send money for her sister's funeral. She refused to provide her name or name of her manager, so she obviously knew she was in the wrong. Is basic customer service skills & courtesy too much to ask for?