would strongly advise against using this travel agency, particularly working with Hovannes Johnny N. My mother, who was traveling for the first time in years, visited this agency based on a friend's recommendation. She was hoping to have a smoother trip for herself and my sisters, especially with someone who could communicate in our native language (Armenian). Unfortunately, this was a huge mistake. Hovannes booked our tickets to Armenia with Qatar Airways, but when it came time for my mother's return, things went downhill fast. My sisters returned on their original tickets, but my mother had to contact Hovannes to change her return date. He told her that she couldn't extend her Qatar ticket and would need to book with Air France instead, promising she'd get a refund for the unused Qatar ticket, minus a fine. After paying for the full return fare with Air France, my mother made her way back to the U.S., but that's when the real trouble started. Hovannes was incredibly difficult to communicate with. Every time we tried to reach him, he was either "too busy" or promised to return our call - but never did. His attitude was downright horrible. He was rude, arrogant, and lied about everything. After a year of going back and forth with him, we couldn't get any help from Qatar Airways because they said he was the agent involved and needed to resolve the issue. It's been a year now, and my mother still hasn't received her refund. It's been an absolute waste of our time. I can't stress enough how unprofessional and unhelpful this agency is. Save yourself the stress, time, and money - avoid this agency. Go with a bigger, more reputable company or book directly with an airline. I'll never deal with such a poor, unprofessional service again. read more

I've been working with Johnny for several years! He always has the best deals and he's booked us some of our best vacations! Always very organized and professional. Johnny is very dedicated to his work. The time of the day doesn't matter. He's always available and ready to help you secure the best deals. There was a time we come across a little hiccup during a trip to Mexico (shuttle company forgot to list our names on their daily logs). We contacted Johnny and he solved the issue right away! Johnny also provides passport services and helped us obtain an expedited passport for my son during our last trip. Johnny is a very skilled travel agent. Look no further! read more

Terrible experience! This travel company is completely unprofessional and disorganized. The agents name is Hovanes/Johnny. He messed up my booking, provided poor communication, and refused to issue a refund despite their mistakes. I would never recommend them. Also constantly busy when we tried to call and said Qatar would return our ticket, which now they say it's nonrefundable. I am Extremely disappointed. read more

Hovik saved my trip. No one could help me get my passport renewed after waiting for 2 months to get it back. I called them dozens of times, stayed on hold for hours only for them to tell me to call back closer to my flight and then to tell me I have to fly to another state to get an appointment to go get my passport. Hovik made it happen in a day. I called him, went to see him that same day, and I had my passport in 24 hours. I was going to miss my flights and lose thousands of dollars if he didn't help me and he was very detailed on exactly what to do. read more

Service is poor. Lied to me then ignored my calls. He told me the money would be reimbursed and then disappeared when I asked about the refund. Hovik is the definition of poor customer service. So disappointed. He is beyond rude and unprofessional. Even gave me attitude for calling him repeatedly when I had an urgent question. read more

What Hovik did for us was just a miracle! He saved our vacation trip that I was about to cancel. He got my husband his passport on such short notice. And even leaving his office I was sure this was a no go, no way possible but we just let him do what he can. He made it happen for us!!!! We just got the passport. Hovik is definitely my go to for my traveling needs. We are just amazed!!! Great Job read more

Thank you, Hovik, for the amazing service! You saved my long-planned vacation. I truly appreciate it and will recommend you to all my friends. read more

My situation was complicated. We had a trip booked and realized we were missing one of my daughters passports. Hovik to the rescue! He secured an appointment for us at the federal building, walked us through the paperwork process and maintained communication with me throughout. I was exceptionally satisfied and will refer all my friends to him when needing passports. Thank you! read more

John saved my trip!! I am so surprised seeing negative reviews. I was nervous about getting everything done in time for a last second international trip with my father. John reassured me and walked me through his process and made me feel way better! With only one days notice John was able to get everything taken care of for us. He was extremely communicative answering all of our questions and phone calls. (probably an excessive amount because how last second everything was) It would have been impossible to go on this trip if it was not for him! Thank you John and team! read more

The travel agency really helped in organising our trip to Mexico. Johnny had some really good ideas how to make our trip more comfortable. You can trust them, I highly recommend it. read more

Orange Vacations - Cancun, Mexico 2021 - Travel Agents Near Me - Los Angeles, California

Hovik is completely unprofessional and borderline thief. Will take your money, then avoid your calls and leave you hanging. Extremely rude. I should have yelped him before and read the reviews before I did business with him, it would have saved me the time and headache. Here is your Yelp review you were asking for Hovik! read more

Hovik is a thief and an idiot. He'll take your money and cancel your trip then try to rebook it at a cheaper price without telling you so he can take additional profit and book the shittiest accommodations. Refund? Forget about it. If he promises a refund, you'll never get one. He also likes to forge documents from cruise lines, verified a doctored document he had emailed, Carnival cruise line confirmed the documents Hovik aka Johnny sent we're forged. I took this idiot to court, he never showed up, got a judgment against him. read more

Johnny is fantastic and has always come through for me and my family. Any vacation, he gets us the best prices, makes changes when needed, and has made miracles happen for us! Yes, he is very busy but he always keeps his promises and has always been there for us. He dedicates so much time to his work! We are so grateful we found him! read more

Orange Vacations - Travel Agents Near Me - Los Angeles, California

My friend recommended me to see Johnny for my son's passport. We applied for my son's passport and requested to be expedited but there was some issues with my son's paperwork, we we're running out of time because my son had to fly to a different country in week and half. I called Johnny explaining the situation, it took few days and my son received his passport 2 days before his travel. I would definitely recommend Orange Vacations. read more

Hovik - Johnny Nalbandyan is unprofessional travel agent. You should never trust him and ask him for any service. Because of his unprofessional work I was have to pay extra penalties to the Qatar airways for about $185. He even does not respond to my messages((( read more

I am very pleased with my experience with Hovik. He was easily accessible, very responsive, and transparent about the process. And he didn't charge for the service until it was completed. Highly recommended. Will be a returning client. read more

He saved us. Our son's passport was expired and we started the application process. It took so long and couldn't get an appt. for the next steps so we were going to have to fly to Seattle for an appt. We were very nervous because we didn't know him but decided to take the plunge and within two days our son's passport arrived in a Fed-EX envelope. He also ended up being able to get us an appt. at the Federal building within this time span too but since we already had the passport, it wasn't necessary. We did not know this guy and were very concerned but we are very, very grateful. Thank you! read more

I had applied for expedited passports for my kids and 4 weeks out my application had not been processed. I had a trip planned a week after so freaked out I called Hovik. He was able to get our applications process and delivered two days before our trip. He checked on the status every day and kept us up to date. Yes he can be direct and short but he delivers and stays on top of it. Passing info to all our friends. read more

It's better to pay double the price than to deal with Hovik. He never responds to his calls. He will stress you out to the point where you will need another vacation just to recover from the booking experience. Save your time and headache. read more

After reading the reviews below, I absolutely had to write one myself. Hovik is great and I say that from personal experience. I have purchased multiple vacation packages from him and he has been nothing but honest and very helpful when it comes to choosing my tickets and hotels. He will always tell his opinion and recommend something if needed to make sure you don't overpay and still get the trip you want. Most of my family and friends also only go to him and everyone is always very happy with how he does business. I highly recommend him and his team, you won't regret it read more

If it was possible I would give them MINUS stars............ Never ever deal with this agency and Hovo. He is a BIG liar with no respect and honor. He does not care at all about his costumers. All he cares about is to get your money and do his "shady" business. Last summer our group of 16 booked Armenia trip from him and until the day of flight we didn't have our tickets. He books your trip and does not pay for it so it gets cancelled over and over. He makes fake emails and phone calls and blames insurance agencies and Airline companies, but it is all a HUGE FAKE made by him. STAY AWAY!!! If you want to go thru hell, then he is the one to deal with. read more

thank you for the great service and for saving my trip 100% recommend

The great service ever had! Thanks guys! I swear you are the best! Great prices,best service,never tought that i could get my pasport so fast! read more

He's a SCAMMER!!!!! Lair. If you want to be fooled go to him.. I was going to travel to Cancun in 2020 and bought the insurance for my trip if it gets cancelled so I get my money back, and because of the 2020 pandemic I obviously couldn't travel. And when I went to him to get my refund back he kicked me out as soon as he heard I'm here for my refund and said you have to make an appointment to see me, I did make an appointment and when my sister went to him he said I can't return the money with showing no prove whatsoever. And before I buy the insurance he said it will be refundable and now he's lying about that. Do NOT go to him this is an advise from someone who had the worst experience with. read more

Johnny is very rude. Told me to transfer the money within an hour through zelle, so I did. It was on 7/19 and today is 7/31. First he told me 5-10 days and then 10 business days. Promised to send an email to my son as soon as he gets the money. My son did not get an email till after 8 days. I called the office and nobody picked up the phone and then it was put to a busy signal. My son texted a few times and Johnny did not reply to him or to me. Finlay somebody called and my son was busy at work. I called right back to talk to the lady and nobody picked up the phone. And these phone calls were going on and on. The last lady who he texted, unfortunately I don't have their names, told him to call Saturday at 2 o'clock and he did. Nobody picked up the phone. Today he called the same number that the text came from and she did not know what he is talking about! This is just a joke! I texted Johnny and asked for my money back. He was screaming from the bottom of his lungs... what a customer service! And he said that they don't give money back! Please be aware read more

I love this place. Hovik is my go to for any vacation I wanna take and he always knows the best spots,hotels, and has the best ideas. There is nothing he can't handle. Highly recommend read more

My sister was in very bad situation. We had to travel but discovered that my sister's passport didn't arrived on time. Tried calling Passport service. No help, no appointments. My friend recommended Orange Vacation. Hovik was very confident and honest. He helped my sister to get her passport in 3 days for a very reasonable price. Thank you HOVIK. read more

The best travel agency I've ever worked with. Cheapest ticket prices around the world. Ask for Hovik, he will patiently listen to your needs and design the best tour available. I have booked a few flights and tours with him and he went above and beyond to make sure my stay was pleasant and affordable. All hotels were in walking distance from site seeings. Thank you Hovik for always giving the best customer service. read more

This is the worst agency you can deal with. Hovik (Johnny) is a con . He is a liar and very dishonest. I purchased honeymoon tickets from him one year ago and was charged twice. It's been one year he's still going to refund me the amount. He is a thief. Will report to the BBB. He doesn't deserve to keep his license. He is very unprofessional and very disrespectful towards his customers. If you want to have the worst experience book your next trip with him. Believe me it will be the most regrettable experience of your life. Vacations are supposed to be unforgettable and a good experience. He makes it the worst you can possibly imagine read more

Hovik is a very rude and unprofessional, did not provide me with any of my request. He canceled my family trip with out notice or warning just days before my trip. When I called him to ask him if he received my last payment days after paying him the complete trip, he was yelling at me for no reason saying it was canceled already. Had I not given him a call, I would've never known it was canceled. Yet he took all my complete payments towards the trip. He eventually said he could get me my trip back for an extra amount of money which I shouldn't have had to pay anything because they never warned me about canceling it. As I arrived to trip, come to find out, my hotel remained cancelled. He never rebooked it. I was forced to book a whole new room and put another grand for it just so that my family and I could enjoy our trip. Just hours into this trip and I am still finding out about more misinformation and that everything I requested from him, was in fact never offered in this hotel. Example: pool & room service. Do NOT go to this company. Avoid at all cause. read more

I have to disagree with this reviews. I am shocked. Honestly I have bought several trip tickets from Orange Vacations and never ever had any problems. I was very satisfied with his recommendations. Never was charged twice. Always recommended a good places to visit and best hotels to stay. Thank you Hovik for always planning the best vacation for my family and I. read more

do not trust them, your vacation will be ruined. they take your money and don't answer your calls. they wont refund your money for their own error. they run a mickey mouse business read more

people please please please don't use this company, save your money and headaches , use Expedia or travelocity or AAA . This company and Johnny were Very unprofessional and no communication what so ever . We used this company for a big group we got over charged and supposedly still waiting on our refund , 2 months later nothing !! Called him every day and never return my calls .. reporting this company to the better business bureau read more